阅读说明：本技术 一种工单质检方法、系统及服务器 (Work order quality inspection method, system and server ) 是由 杨笛 彭友斌 卓志航 梅坚 许川 林纲 周永德 陆小林 于 2020-04-30 设计创作，主要内容包括：本发明实施例公开了一种工单质检方法、系统及服务器,该方法包括：根据告警对象类型、设备厂家和告警标准名,确定各个网元的实时状态质检属性集合；根据所述告警对象类型和所述设备厂家,确定所述各个网元的实时状态的获取方式集合,所述实时状态的获取方式集合中的元素与所述实时状态质检属性集合中的元素一一对应；在确定待质检工单的质检属性值属于所述实时状态质检属性集合的情况下,根据所述待质检工单的质检属性值对应的实时状态的获取方式,获取待质检网元的实时状态；根据所述待质检网元的实时状态,及网元的实时状态质检属性集合中的元素与智能质检结果集合中的元素的对应关系,确定所述待质检工单的质检结果。(The embodiment of the invention discloses a work order quality inspection method, a system and a server, wherein the method comprises the following steps: determining a real-time state quality inspection attribute set of each network element according to the type of the alarm object, the equipment manufacturer and the alarm standard name; determining an acquisition mode set of the real-time state of each network element according to the alarm object type and the equipment manufacturer, wherein elements in the acquisition mode set of the real-time state correspond to elements in the quality inspection attribute set of the real-time state one to one; under the condition that the quality inspection attribute value of the work order to be inspected belongs to the real-time state quality inspection attribute set, acquiring the real-time state of the network element to be inspected according to the real-time state acquisition mode corresponding to the quality inspection attribute value of the work order to be inspected; and determining the quality inspection result of the work order to be inspected according to the real-time state of the network element to be inspected and the corresponding relation between the elements in the real-time state quality inspection attribute set of the network element and the elements in the intelligent quality inspection result set.)

1. A method for quality control of a work order, comprising:

determining a real-time state quality inspection attribute set of each network element according to the type of the alarm object, the equipment manufacturer and the alarm standard name;

determining an acquisition mode set of the real-time state of each network element according to the alarm object type and the equipment manufacturer, wherein elements in the acquisition mode set of the real-time state correspond to elements in the quality inspection attribute set of the real-time state one to one;

under the condition that the quality inspection attribute value of the work order to be inspected belongs to the real-time state quality inspection attribute set, acquiring the real-time state of the network element to be inspected according to the real-time state acquisition mode corresponding to the quality inspection attribute value of the work order to be inspected;

and determining the quality inspection result of the work order to be inspected according to the real-time state of the network element to be inspected and the corresponding relation between the elements in the real-time state quality inspection attribute set of the network element and the elements in the intelligent quality inspection result set.

2. The method of claim 1, wherein obtaining the real-time status of the network element to be inspected comprises:

sending the query instruction set of the real-time state corresponding to the quality inspection attribute value of the work order to be inspected to the network manager where the network element to be inspected is located;

receiving the status log information of the network element to be quality-checked returned by the network manager according to the query instruction set;

and determining the real-time state of the network element to be subjected to quality inspection according to the state log information of the network element to be subjected to quality inspection, which is returned by the network manager.

3. The method of claim 1, prior to determining the quality inspection results of the work order to be quality inspected, comprising:

and establishing a corresponding relation between elements in the real-time state quality inspection attribute set of the network element and elements in the intelligent quality inspection result set.

4. The method of claim 3, wherein the set of real-time status quality attributes of the network element comprises: normal, abnormal, artificial occlusion, extubation, and unknown; the intelligent quality inspection result set comprises qualified quality inspection, unqualified quality inspection and quality inspection according to the original process;

establishing a corresponding relation between elements in a real-time state quality inspection attribute set of a network element and elements in an intelligent quality inspection result set, comprising the following steps:

mapping the normal to qualified; mapping the anomaly, the manual occlusion and the extubation as disqualification; and mapping the unknown to the quality inspection according to the original flow.

5. The method of claim 1, prior to determining that a quality inspection attribute value of a work order to be quality inspected belongs to the set of real-time status quality inspection attributes, comprising:

extracting the alarm object type, the equipment manufacturer and the alarm standard name of the work order to be inspected;

and determining the quality inspection attribute value of the work order to be subjected to quality inspection according to the type of the alarm object, the equipment manufacturer and the alarm standard name.

6. A work order quality inspection system, comprising:

the work order quality inspection application module is used for extracting the types of the alarm objects, equipment manufacturers and alarm standard names in the work orders;

the quality inspection attribute value detection module is used for determining a real-time state quality inspection attribute set of each network element according to the type of the alarm object, the equipment manufacturer and the alarm standard name;

an acquiring network element state mode generating module, configured to determine, according to the alarm object type and the equipment manufacturer, an acquiring mode set of the real-time state of each network element, where elements in the acquiring mode set of the real-time state correspond to elements in the quality inspection attribute set of the real-time state one to one;

the network element state judging module is used for acquiring the real-time state of the network element to be quality-inspected according to the real-time state acquisition mode corresponding to the quality inspection attribute value of the work order to be quality-inspected under the condition that the quality inspection attribute value of the work order to be quality-inspected belongs to the real-time state quality inspection attribute set;

and the quality inspection judging module is used for determining the quality inspection result of the work order to be inspected according to the real-time state of the network element to be inspected and the corresponding relation between the elements in the quality inspection attribute set of the real-time state of the network element and the elements in the intelligent quality inspection result set.

7. The system of claim 6, wherein the system comprises:

the network management system comprises a network element state judging module, a network element state judging module and a method executing module, wherein the network element state judging module is used for judging the state of the network element according to the state log information of the network element;

and the front-end display module is used for displaying the quality inspection result of the work order to be inspected at the front end.

8. A server, comprising:

the first determining module is used for determining a real-time state quality inspection attribute set of each network element according to the type of the alarm object, the equipment manufacturer and the alarm standard name;

a second determining module, configured to determine, according to the type of the alarm object and the equipment manufacturer, a real-time status acquisition mode set of each network element, where elements in the real-time status acquisition mode set correspond to elements in the real-time status quality inspection attribute set one to one;

the acquisition module is used for acquiring the real-time state of the network element to be quality-tested according to the acquisition mode of the real-time state corresponding to the quality testing attribute value of the work order to be quality-tested under the condition that the quality testing attribute value of the work order to be quality-tested belongs to the real-time state quality testing attribute set;

and the third determining module is used for determining the quality inspection result of the work order to be inspected according to the real-time state of the network element to be inspected and the corresponding relation between the elements in the quality inspection attribute set of the real-time state of the network element and the elements in the intelligent quality inspection result set.

9. A server, comprising:

a memory storing computer program instructions;

a processor, which when executed by the computer program implements the method of work order quality inspection of any one of claims 1 to 5.

10. A computer-readable storage medium, characterized in that,

the computer-readable storage medium comprising instructions that, when executed on a computer, cause the computer to perform the method of work order quality inspection of any of claims 1 to 5.

Technical Field

The embodiment of the invention relates to the technical field of network security detection, in particular to a work order quality detection method, a work order quality detection system and a server.

Background

With the enlargement of network scale and the improvement of service quality requirements, the basic maintenance work faces huge pressure, the management and control of network operation and maintenance cost face difficult challenges, and the network safety operation is threatened by the problems of blind areas, incomplete implementation, insufficient operation and maintenance capacity and the like in management. The circulation of the fault work order is used as the basis of basic maintenance work, the processing conditions of faults and complaints can be reflected in real time, excellent perception is provided for users, and network abnormity is practically solved. And the quality inspection link of the fault work order is positioned at the last threshold of the fault work order flow, and the quality of the fault work order is directly related to the processing efficiency and the management and control capability of the fault.

Currently, the quality inspection of the work order includes the judgment of the dimension of recovering from the fault besides the dimension of auditing the content of the return order. The former mainly takes whether the alarm clearing time is acquired as a standard, and if the alarm clearing time is acquired, the quality inspection of the work order is qualified; if the alarm clearing time is not obtained, the quality inspection of the work order is unqualified; the latter judges the fault mainly according to the result of manual check, if the fault is recovered by manual check, the quality of the work order is qualified; if the fault is not recovered by manual inspection, otherwise, the quality inspection is unqualified.

With the continuous expansion of the scale of the mobile network, the equipment quantity is continuously increased, the alarm quantity is increased sharply, and the fault work order is increased day by day. Therefore, in the fault work order processing link, maintenance personnel often return orders in advance to shorten the work order fault processing time and other indexes under the condition that the fault is not recovered, the work order completion quality is seriously reduced, and meanwhile, more hidden dangers are brought to the network.

Disclosure of Invention

The embodiment of the invention provides a work order quality inspection method, a work order quality inspection system and a server, which are used for solving the problems that the existing work order quality inspection method has more fault hidden dangers and reduces the fault processing efficiency and the management capability of maintenance personnel.

The embodiment of the invention adopts the following technical scheme:

in a first aspect, a method for inspecting a work order is provided, the method comprising:

determining a real-time state quality inspection attribute set of each network element according to the type of the alarm object, the equipment manufacturer and the alarm standard name;

determining an acquisition mode set of the real-time state of each network element according to the alarm object type and the equipment manufacturer, wherein elements in the acquisition mode set of the real-time state correspond to elements in the quality inspection attribute set of the real-time state one to one;

under the condition that the quality inspection attribute value of the work order to be inspected belongs to the real-time state quality inspection attribute set, acquiring the real-time state of the network element to be inspected according to the real-time state acquisition mode corresponding to the quality inspection attribute value of the work order to be inspected;

and determining the quality inspection result of the work order to be inspected according to the real-time state of the network element to be inspected and the corresponding relation between the elements in the real-time state quality inspection attribute set of the network element and the elements in the intelligent quality inspection result set.

In a second aspect, a work order quality inspection system is provided, the system comprising:

the work order quality inspection application module is used for extracting the types of the alarm objects, equipment manufacturers and alarm standard names in the work orders;

the quality inspection attribute value detection module is used for determining a real-time state quality inspection attribute set of each network element according to the type of the alarm object, the equipment manufacturer and the alarm standard name;

an acquiring network element state mode generating module, configured to determine, according to the alarm object type and the equipment manufacturer, an acquiring mode set of the real-time state of each network element, where elements in the acquiring mode set of the real-time state correspond to elements in the quality inspection attribute set of the real-time state one to one;

the network element state judging module is used for acquiring the real-time state of the network element to be quality-inspected according to the real-time state acquisition mode corresponding to the quality inspection attribute value of the work order to be quality-inspected under the condition that the quality inspection attribute value of the work order to be quality-inspected belongs to the real-time state quality inspection attribute set;

and the quality inspection judging module is used for determining the quality inspection result of the work order to be inspected according to the real-time state of the network element to be inspected and the corresponding relation between the elements in the quality inspection attribute set of the real-time state of the network element and the elements in the intelligent quality inspection result set.

In a third aspect, a server is provided, which includes:

the first determining module is used for determining a real-time state quality inspection attribute set of each network element according to the type of the alarm object, the equipment manufacturer and the alarm standard name;

a second determining module, configured to determine, according to the type of the alarm object and the equipment manufacturer, a real-time status acquisition mode set of each network element, where elements in the real-time status acquisition mode set correspond to elements in the real-time status quality inspection attribute set one to one;

the acquisition module is used for acquiring the real-time state of the network element to be quality-tested according to the acquisition mode of the real-time state corresponding to the quality testing attribute value of the work order to be quality-tested under the condition that the quality testing attribute value of the work order to be quality-tested belongs to the real-time state quality testing attribute set;

and the third determining module is used for determining the quality inspection result of the work order to be inspected according to the real-time state of the network element to be inspected and the corresponding relation between the elements in the quality inspection attribute set of the real-time state of the network element and the elements in the intelligent quality inspection result set.

In a fourth aspect, a server is provided, comprising: a memory storing computer program instructions;

a processor, which when executed by the computer program implements the method of work order quality inspection as described above.

In a fifth aspect, there is provided a computer-readable storage medium comprising instructions which, when executed on a computer, cause the computer to perform the method of quality inspection of a work order as described above.

The embodiment of the invention adopts at least one technical scheme which can achieve the following beneficial effects:

in the embodiment of the invention, a real-time state quality inspection attribute set of each network element is determined according to the type of an alarm object, an equipment manufacturer and an alarm standard name; determining an acquisition mode set of the real-time state of each network element according to the alarm object type and the equipment manufacturer; under the condition that the quality inspection attribute value of the work order to be inspected belongs to the real-time state quality inspection attribute set, acquiring the real-time state of the network element to be inspected according to the real-time state acquisition mode corresponding to the quality inspection attribute value of the work order to be inspected; and determining the quality inspection result of the work order to be inspected according to the real-time state of the network element to be inspected and the corresponding relation between the elements in the real-time state quality inspection attribute set of the network element and the elements in the intelligent quality inspection result set, automatically connecting the network elements, and strictly controlling the last pass of the fault work order flow by taking the network element state acquired in real time as the unique standard of the work order quality inspection, so that the fault hidden danger is reduced, and the fault processing efficiency and the management capability of maintenance personnel are improved.

Drawings

The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the application and together with the description serve to explain the application and not to limit the application. In the drawings:

FIG. 1 is a schematic flow chart of a method for quality inspection of a work order according to an embodiment of the present disclosure;

fig. 2 is a schematic view of an actual application scenario of the work order quality inspection method according to an embodiment of the present disclosure;

FIG. 3 is a schematic structural diagram of a work order inspection system according to an embodiment of the present disclosure;

FIG. 4 is a block diagram of a server according to an embodiment of the present disclosure;

fig. 5 is a second schematic diagram of a server structure according to an embodiment of the present disclosure.

Detailed Description

In order to make the objects, technical solutions and advantages of the present application more clear, the technical solutions of the present application will be clearly and completely described below with reference to the specific embodiments of the present specification and the accompanying drawings. It should be apparent that the described embodiments are only some of the embodiments of the present application, and not all of the embodiments. All other embodiments obtained by a person skilled in the art based on the embodiments in the present specification without any inventive step are within the scope of the present application.

The embodiment of the invention provides a work order quality inspection method, a work order quality inspection system and a server, and aims to solve the problem that the conventional work order quality inspection method cannot be used. The embodiment of the invention provides a work order quality inspection method, and an execution subject of the method can be, but is not limited to, an application program, a server or a device or a system capable of being configured to execute the method provided by the embodiment of the invention.

For convenience of description, the following description will be made of an embodiment of the method, taking an execution subject of the method as a server capable of executing the method as an example. It is understood that the implementation of the method by the server is merely an exemplary illustration and should not be construed as a limitation of the method.

Fig. 1 is a flowchart of a work order quality inspection method according to an embodiment of the present invention, where the method in fig. 1 may be executed by a server, and as shown in fig. 1, the method may include:

and step 110, determining a real-time state quality inspection attribute set of each network element according to the type of the alarm object, the equipment manufacturer and the alarm standard name.

Wherein, the alarm object type, the equipment manufacturer and the alarm standard name are extracted from the work order. The equipment manufacturer can comprise 2G equipment manufacturers including Ericsson, Huashi and Zhongxing, 4G equipment manufacturers including Ericsson, Huashi, Zhongxing, Noxi and Datang, and OLT equipment manufacturers including Huashi, Zhongxing, Beacon and Bell.

The real-time status quality inspection attribute of the network element may include: the method comprises the following steps of withdrawing the service of a 2G cell, withdrawing the service of a 2G base station, withdrawing the service of a 4G cell, withdrawing the service of a 4G base station, taking off the management of an OLT, losing signals of an OLT PON port and losing signals of an OLT upper connection PON port.

For example, if the real-time status quality inspection attribute set of the network element can be defined as M, then

M＝{m1,m2,m3,m4,…,m28}

Wherein m1 is waited for the ericsson 2G cell, m2 is waited for the hua 2G cell, m3 is waited for the zhongxing 2G cell, m4 is waited for the ericsson 2G base station, m5 is waited for the hua 2G base station, m6 is waited for the zhongxing 2G base station, m7 is waited for the ericsson 4G cell, m8 is waited for the hua 4G cell, m9 is waited for the zhongxing 4G cell, m10 is waited for the norwest 4G cell, m11 is waited for the tang 4G cell, and so on, m28 is lost for the bell OLT upper-link PON port signal.

And step 120, determining an acquisition mode set of the real-time state of each network element according to the alarm object type and the equipment manufacturer.

For example, if the acquisition mode set of the real-time status of the network element may be defined as N, then

N＝{n1,n2,n3,n4,…,n28}

Wherein, element n1 is an ericsson 2G cell state acquisition method, element n2 is a 2G cell state acquisition method, and so on, and n28 is a bell OLT uplink state acquisition method.

And elements in the acquisition mode set of the real-time state correspond to elements in the quality inspection attribute set of the real-time state one to one.

That is, for each quality inspection attribute element in the real-time status quality inspection attribute set M of the network element, a unique method element corresponding to the method element, that is, a mapping from M to N, can be found in the real-time network element status mode set N

M->N

If the corresponding relation between the real-time state quality inspection attribute set M of the network element and the real-time network element state obtaining mode set N is f, namely f meets the condition that the element M in one set M and the element N in the other set N have the same equipment manufacturer and alarm object type, then

n1＝f(m1)

n2＝f(m2)

By analogy, that is n1 is the image of element m1 under mapping f and n2 is the image of element m2 under mapping f.

Step 130, under the condition that it is determined that the quality inspection attribute value of the to-be-inspected work order belongs to the real-time state quality inspection attribute set, acquiring the real-time state of the to-be-inspected network element according to the real-time state acquisition mode corresponding to the quality inspection attribute value of the to-be-inspected work order.

As shown in fig. 2, this step can be specifically realized as: step 204, sending the query instruction set of the real-time state corresponding to the quality inspection attribute value of the work order to be quality inspected to the network manager where the network element to be quality inspected is located; step 205, receiving the status log information of the network element to be quality-checked, which is returned by the network manager according to the query instruction set; and step 206, determining the real-time state of the network element to be quality-checked according to the status log information of the network element to be quality-checked returned by the network manager. The method can be realized specifically as follows: judging whether the real-time state of the network element to be quality tested is normal or not, if so, determining that the quality test is qualified, and if not, determining that the quality test is unqualified; if not, checking the quality according to the original flow.

Exemplarily, the corresponding method element for acquiring the real-time network element state mode set N is found through the corresponding relationship f. For example, if the quality inspection attribute is that the Hua 4G cell is out of service, the manner of acquiring the real-time Hua 4G cell state is determined through the corresponding relationship. The method can specifically refer to a plurality of instructions for acquiring the network element state, and receives and stores the network element state log information returned by the instructions corresponding to the network management system by triggering and inquiring the network element state instructions to the network management system where the network element is located in real time. For example, the instructions for the 4G CELL real-time state method include LST CELL and DSP CELL.

As shown in fig. 2, before performing this step, the method for quality inspection of a work order provided in the embodiment of the present invention further includes: step 201, extracting the alarm object type, the equipment manufacturer and the alarm standard name of the work order to be subjected to quality inspection; step 202, determining a quality inspection attribute value of the work order to be quality inspected according to the type of the alarm object, the equipment manufacturer and the alarm standard name; step 203, judging whether the quality inspection attribute value of the work order to be quality inspected belongs to the real-time network element state quality inspection attribute set. If the quality inspection attribute value belongs to the network element real-time state quality inspection attribute set, executing step 130, otherwise executing quality inspection operation according to the original quality inspection flow.

That is, the quality inspection attribute value s of the work order to be quality inspected is calculated based on the alarm triple, and if s belongs to the network element real-time state quality inspection attribute set M, the result is that

s∈M

The quality inspection worksheet needs to acquire the real-time status of the network element to judge whether the quality inspection is qualified. If s does not belong to the network element real-time state quality inspection attribute set M, that is

The quality inspection worksheet does not need to acquire the real-time status of the network element to judge whether the quality inspection is qualified, and the quality inspection operation is executed according to the original quality inspection flow.

For example, the quality inspection process currently adopted in this province is to determine whether the quality inspection is qualified by acquiring the alarm clearing time.

And step 140, determining the quality inspection result of the work order to be inspected according to the real-time state of the network element to be inspected and the corresponding relation between the elements in the quality inspection attribute set of the real-time state of the network element and the elements in the intelligent quality inspection result set.

Before step 140 is executed, the method for quality inspection of a work order provided by the embodiment of the present invention includes:

and establishing a corresponding relation between elements in the real-time state quality inspection attribute set of the network element and elements in the intelligent quality inspection result set.

Wherein the real-time status quality inspection attribute set of the network element comprises: normal, abnormal, artificial occlusion, extubation, and unknown; the intelligent quality inspection result set comprises qualified quality inspection, unqualified quality inspection and quality inspection according to the original process;

establishing a corresponding relation between elements in the real-time state quality inspection attribute set of the network element and elements in the intelligent quality inspection result set, which can be specifically realized as follows:

mapping the normal to qualified; mapping the anomaly, the manual occlusion and the extubation as disqualification; and mapping the unknown to the quality inspection according to the original flow.

For example, the network element status log information returned by the hua 4G cell status instruction set query includes the cell activation status and the cell instance status. If the cell activation state is not activated, the cell is indicated to be manually stopped, and the current state of the cell is manually blocked, so that the mapping intelligent quality inspection result set is unqualified. If the cell activation state is activation and the instance state of the cell is normal, the current state of the cell is normal, and the mapping intelligent quality inspection result is qualified. If the activation state of the cell is activation, but the instance state of the cell is not established and abnormal, the cell state is judged to be a fault, and the result mapped to the intelligent quality inspection is unqualified. If the connection with the network management where the network element is located is not successfully established when the method for acquiring the real-time network element state is executed, the current state of the cell is judged to be unknown, and therefore the current state is mapped to the original flow quality inspection in the intelligent quality inspection result.

In the embodiment of the invention, a real-time state quality inspection attribute set of each network element is determined according to the type of an alarm object, an equipment manufacturer and an alarm standard name; determining an acquisition mode set of the real-time state of each network element according to the alarm object type and the equipment manufacturer; under the condition that the quality inspection attribute value of the work order to be inspected belongs to the real-time state quality inspection attribute set, acquiring the real-time state of the network element to be inspected according to the real-time state acquisition mode corresponding to the quality inspection attribute value of the work order to be inspected; and determining the quality inspection result of the work order to be inspected according to the real-time state of the network element to be inspected and the corresponding relation between the elements in the real-time state quality inspection attribute set of the network element and the elements in the intelligent quality inspection result set, automatically connecting the network elements, and strictly controlling the last pass of the fault work order flow by taking the network element state acquired in real time as the unique standard of the work order quality inspection, so that the fault hidden danger is reduced, and the fault processing efficiency and the management capability of maintenance personnel are improved.

The work order quality inspection system according to the embodiment of the present specification is described in detail above with reference to fig. 1 to 2, and the work order quality inspection system according to the embodiment of the present specification is described in detail below with reference to fig. 3.

Fig. 3 is a schematic structural diagram of a work order quality inspection system provided in an embodiment of the present disclosure, and as shown in fig. 3, the work order quality inspection system 300 may include:

the work order quality inspection application module 310 is used for extracting the types of the alarm objects, the equipment manufacturers and the alarm standard names in the work orders;

the quality inspection attribute value detection module 320 is used for determining a real-time state quality inspection attribute set of each network element according to the type of the alarm object, the equipment manufacturer and the alarm standard name;

an acquiring network element status mode generating module 330, configured to determine, according to the type of the alarm object and the equipment manufacturer, an acquiring mode set of the real-time status of each network element, where elements in the acquiring mode set of the real-time status correspond to elements in the quality inspection attribute set of the real-time status one to one;

the network element state judgment module 340 is configured to, when it is determined that the quality inspection attribute value of the to-be-quality-inspected work order belongs to the real-time state quality inspection attribute set, acquire the real-time state of the to-be-quality-inspected network element according to the real-time state acquisition manner corresponding to the quality inspection attribute value of the to-be-quality-inspected work order;

and a quality inspection judging module 350, configured to determine a quality inspection result of the work order to be quality inspected according to the real-time state of the network element to be quality inspected, and a correspondence between elements in the quality inspection attribute set of the real-time state of the network element and elements in the intelligent quality inspection result set.

The work order quality inspection application module is used as a first module of the work order intelligent quality inspection system for acquiring the network element state in real time based on the alarm triples, is used for triggering the start of the work order intelligent quality inspection system, and is connected with the quality inspection attribute value detection module, the network element state acquisition method generation module, the quality inspection judgment module and the front end display module. The work order quality inspection application module is a module for self-applying work order quality inspection by maintainers after completing fault processing, and starts a quality inspection judgment process after receiving an application quality inspection message. The work order quality inspection application module extracts three fields of the alarm object type, the equipment manufacturer and the alarm standard name in the work order and transmits the three fields to the quality inspection attribute value detection module. The quality inspection attribute value detection module is connected with the work order quality inspection application module and the network element state acquisition method generation module, judges whether the quality inspection attribute value belongs to the real-time network element state quality inspection attribute set after calculating the quality inspection attribute value, and transmits the quality inspection attribute value belonging to the real-time network element state quality inspection attribute set to the work order quality inspection application module and the network element state acquisition method generation module. If the quality inspection attribute value does not belong to the real-time network element state quality inspection attribute set, the quality inspection attribute value is transmitted to the work order quality inspection application module, and the work order to be inspected is executed according to the original quality inspection flow.

The network element state obtaining method generating module is connected with the work order quality inspection application module, the quality inspection attribute value detection module and the method executing module, after the quality inspection attribute value is obtained, the work order quality inspection application module transmits the alarm object type, the equipment manufacturer and the network element information to the network element state obtaining method generating module, the network element state method generating module finds a mapped real-time network element state obtaining method according to the corresponding relation transmitted by the quality inspection attribute value and the work order quality inspection application module, inputs the network element information parameters to generate a network element state obtaining instruction, and transmits the instruction to the method executing module in a serial mode. The method execution module is connected with the method generation module for acquiring the network element state and the network element state judgment module, and after the network element state instruction set is acquired in real time, the module needs to establish connection with the network management where the network element is located, and then transmits the instruction set to the network management. Finally, after the network manager executes the instruction set for obtaining the network element state, the inquiry log information returned after each instruction is executed is transmitted to the network element state judgment module through the method execution module.

The network element state judging module is connected with the method executing module and the quality inspection judging module, and after the query log information returned by the method executing module is obtained, the current state of the network element is calculated according to the network element state judging method. And the network element state information is transmitted to a quality inspection judging module. The quality inspection judging module is connected with the work order quality inspection application module, the network element state judging module and the front-end display module. And mapping the quality inspection result through the attribute value in the network element current state set returned by the network element state module. And the quality inspection result is transmitted to the front-end display module and the work order quality inspection application module. The front-end display module is connected with the work order quality inspection application module and the quality inspection judgment module, and the module displays the acquired quality inspection result at the front end to provide interface display for maintenance personnel. Meanwhile, the work order quality inspection application module stores the quality inspection result in the work order system, if the work order is qualified, the work order is filed, and if the work order is not qualified, the work order is returned to the maintenance personnel to continuously process the fault.

In one embodiment, the system 300 includes:

the method execution module 360 establishes connection with the network manager where the network element is located, and is used for transmitting status log information returned after each query instruction is executed to the network element status judgment module after the network manager executes the query instruction set for acquiring the status of the network element;

and the front-end display module 370 is configured to present a quality inspection result of the work order to be inspected at the front end.

In the embodiment of the invention, a real-time state quality inspection attribute set of each network element is determined according to the type of an alarm object, an equipment manufacturer and an alarm standard name; determining an acquisition mode set of the real-time state of each network element according to the alarm object type and the equipment manufacturer; under the condition that the quality inspection attribute value of the work order to be inspected belongs to the real-time state quality inspection attribute set, acquiring the real-time state of the network element to be inspected according to the real-time state acquisition mode corresponding to the quality inspection attribute value of the work order to be inspected; and determining the quality inspection result of the work order to be inspected according to the real-time state of the network element to be inspected and the corresponding relation between the elements in the real-time state quality inspection attribute set of the network element and the elements in the intelligent quality inspection result set, automatically connecting the network elements, and strictly controlling the last pass of the fault work order flow by taking the network element state acquired in real time as the unique standard of the work order quality inspection, so that the fault hidden danger is reduced, and the fault processing efficiency and the management capability of maintenance personnel are improved.

The work order quality inspection method according to the embodiment of the present specification is described in detail above with reference to fig. 1 to 2, and the server according to the embodiment of the present specification is described in detail below with reference to fig. 4.

Fig. 4 shows a schematic structural diagram of a server provided in an embodiment of the present specification, and as shown in fig. 4, the server 400 may include:

a first determining module 410, configured to determine a real-time status quality inspection attribute set of each network element according to an alarm object type, an equipment manufacturer, and an alarm standard name;

a second determining module 420, configured to determine, according to the type of the alarm object and the equipment manufacturer, an acquisition mode set of the real-time status of each network element, where elements in the acquisition mode set of the real-time status correspond to elements in the quality inspection attribute set of the real-time status one to one;

an obtaining module 430, configured to obtain a real-time state of the network element to be quality-inspected according to a real-time state obtaining manner corresponding to the quality inspection attribute value of the work order to be quality-inspected when it is determined that the quality inspection attribute value of the work order to be quality-inspected belongs to the real-time state quality inspection attribute set;

a third determining module 440, configured to determine a quality inspection result of the work order to be quality inspected according to the real-time status of the network element to be quality inspected, and a corresponding relationship between elements in the quality inspection attribute set of the real-time status of the network element and elements in the intelligent quality inspection result set.

In an embodiment, the obtaining module 430 may include:

the sending unit is used for sending the query instruction set of the real-time state corresponding to the quality inspection attribute value of the work order to be subjected to quality inspection to the network manager where the network element to be subjected to quality inspection is located;

the receiving unit is used for receiving the status log information of the network element to be quality-checked, which is returned by the network manager according to the query instruction set;

and the determining unit is used for determining the real-time state of the network element to be subjected to quality inspection according to the status log information of the network element to be subjected to quality inspection returned by the network manager.

In an embodiment, the server 400 may include:

the establishing module 450 is configured to establish a corresponding relationship between elements in the real-time quality inspection attribute set of the network element and elements in the intelligent quality inspection result set.

In an embodiment, the set of real-time status quality inspection attributes of the network element includes: normal, abnormal, artificial occlusion, extubation, and unknown; the intelligent quality inspection result set comprises qualified quality inspection, unqualified quality inspection and quality inspection according to the original process;

the establishing module 450 may include:

a mapping unit for mapping the normal to be qualified; mapping the anomaly, the manual occlusion and the extubation as disqualification; and mapping the unknown to the quality inspection according to the original flow.

In an embodiment, the server 400 may include:

the extracting module 460 is configured to extract the alarm object type, the equipment manufacturer, and the alarm standard name of the work order to be quality checked;

and a fourth determining module 470, configured to determine the quality inspection attribute value of the work order to be quality inspected according to the alarm object type, the equipment manufacturer, and the alarm standard name.

In the embodiment of the invention, a real-time state quality inspection attribute set of each network element is determined according to the type of an alarm object, an equipment manufacturer and an alarm standard name; determining an acquisition mode set of the real-time state of each network element according to the alarm object type and the equipment manufacturer; under the condition that the quality inspection attribute value of the work order to be inspected belongs to the real-time state quality inspection attribute set, acquiring the real-time state of the network element to be inspected according to the real-time state acquisition mode corresponding to the quality inspection attribute value of the work order to be inspected; and determining the quality inspection result of the work order to be inspected according to the real-time state of the network element to be inspected and the corresponding relation between the elements in the real-time state quality inspection attribute set of the network element and the elements in the intelligent quality inspection result set, automatically connecting the network elements, and strictly controlling the last pass of the fault work order flow by taking the network element state acquired in real time as the unique standard of the work order quality inspection, so that the fault hidden danger is reduced, and the fault processing efficiency and the management capability of maintenance personnel are improved.

A server according to an embodiment of the present invention will be described in detail below with reference to fig. 5. Referring to fig. 5, at the hardware level, the server includes a processor, optionally an internal bus, a network interface, and a memory. As shown in fig. 5, the Memory may include a Memory, such as a Random-Access Memory (RAM), and may also include a non-volatile Memory, such as at least 1 disk Memory. Of course, the server may also include the hardware needed to implement other target services.

The processor, the network interface, and the memory may be interconnected by an internal bus, which may be an Industry Standard Architecture (ISA) bus, a Peripheral Component Interconnect (PCI) bus, an Extended ISA (Extended Industry standard architecture) bus, or the like. The bus may be divided into an address bus, a data bus, a control bus, etc. For ease of illustration, only one double-headed arrow is shown in FIG. 5, but this does not indicate only one bus or one type of bus.

And the memory is used for storing programs. In particular, the program may include program code comprising computer operating instructions. The memory may include both memory and non-volatile storage and provides instructions and data to the processor.

The processor reads the corresponding computer program from the nonvolatile memory to the memory and then runs the computer program to form the association device of the resource value-added object and the resource object on the logic level. The processor executes the program stored in the memory and is specifically configured to perform the operations of the method embodiments described herein.

The method, system and server of the embodiments shown in fig. 1 to 4 may be implemented in a processor or implemented by a processor. The processor may be an integrated circuit chip having signal processing capabilities. In implementation, the steps of the above method may be performed by integrated logic circuits of hardware in a processor or instructions in the form of software. The Processor may be a general-purpose Processor, including a Central Processing Unit (CPU), a Network Processor (NP), and the like; but also Digital Signal Processors (DSPs), Application Specific Integrated Circuits (ASICs), Field Programmable Gate Arrays (FPGAs) or other Programmable logic devices, discrete gate or transistor logic devices, discrete hardware components. The various methods, steps and logic blocks disclosed in the embodiments of the present invention may be implemented or performed. A general purpose processor may be a microprocessor or the processor may be any conventional processor or the like. The steps of the method disclosed in connection with the embodiments of the present invention may be directly implemented by a hardware decoding processor, or implemented by a combination of hardware and software modules in the decoding processor. The software module may be located in ram, flash memory, rom, prom, or eprom, registers, etc. storage media as is well known in the art. The storage medium is located in a memory, and a processor reads information in the memory and completes the steps of the method in combination with hardware of the processor.

The server shown in fig. 5 may also execute the methods shown in fig. 1 to fig. 2 to implement the functions of the work order quality inspection method in the embodiments shown in fig. 3 to fig. 4, which are not described herein again in the embodiments of the present invention.

Of course, besides the software implementation, the server of the present application does not exclude other implementations, such as a logic device or a combination of software and hardware, and the like, that is, the execution main body of the following processing flow is not limited to each logic unit, and may also be hardware or a logic device.

The embodiment of the present invention further provides a computer-readable storage medium, where a computer program is stored on the computer-readable storage medium, and when the computer program is executed by a processor, the computer program implements the processes of the method embodiments, and can achieve the same technical effects, and in order to avoid repetition, the details are not repeated here. The computer-readable storage medium may be a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk.

As will be appreciated by one skilled in the art, embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.

The present application is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

In a typical configuration, a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.

The memory may include forms of volatile memory in a computer readable medium, Random Access Memory (RAM) and/or non-volatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM). Memory is an example of a computer-readable medium.

Computer-readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), Static Random Access Memory (SRAM), Dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), Read Only Memory (ROM), Electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), Digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic tape magnetic disk storage or other magnetic storage devices, or any other non-transmission medium that can be used to store information that can be accessed by a computing device. As defined herein, computer readable media does not include transitory computer readable media (transmyedia) such as modulated data signals and carrier waves.

It should also be noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other identical elements in the process, method, article, or apparatus that comprises the element.

The above are merely examples of the present application and are not intended to limit the present application. Various modifications and changes may occur to those skilled in the art. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present application should be included in the scope of the claims of the present application.