阅读说明：本技术 一种自动介绍产品服务的方法及装置 (Method and device for automatically introducing product service ) 是由 王超群 于 2020-03-18 设计创作，主要内容包括：本发明公开了一种自动介绍产品服务的方法及装置,当检测到用户位于一个或多个产品的预设范围内时,播报一个或多个产品相对应的介绍语音,当用户未位于产品的预设范围内时,停止该产品的语音播报。本发明申请具有的优点有：装置结构简单、成本低、价格低廉、安装方便；便于顾客深入了解产品特点功能和优势,高效的达成购买意向；可减少讲解员数量,降低店铺运营成本；适用于博物馆、展览、景点雕像等,便于进行更及时精准的介绍和文化传播。(The invention discloses a method and a device for automatically introducing product services, which are characterized in that when a user is detected to be located in a preset range of one or more products, introduction voices corresponding to the one or more products are broadcasted, and when the user is not located in the preset range of the products, the voice broadcast of the products is stopped. The application of the invention has the advantages that: the device has simple structure, low cost, low price and convenient installation; the customers can conveniently and deeply know the characteristic functions and advantages of the products, and the purchasing intention is efficiently achieved; the number of the interpreters can be reduced, and the operation cost of the shop can be reduced; the method is suitable for museums, exhibitions, scenery spot statues and the like, and is convenient for more timely and accurate introduction and culture propagation.)

1. A method for automatically introducing product services, comprising the steps of:

when detecting that the user is located in a preset range of one or more products, broadcasting introduction voice corresponding to the one or more products;

when the user is not located within the preset range of the product, the voice broadcast of the product is stopped.

2. The method of claim 1, wherein the method for broadcasting the introduction voice corresponding to the one or more products when the user is detected to be within the preset range of the one or more products comprises:

when detecting that a user is located in a preset range of a product, broadcasting introduction voice of the product;

when detecting that the user is located in the preset range of the products, the user is located in the preset range overlapping area of the products, and according to the distance between the user and the products, the introduction voices of the products are broadcast in sequence from near to far;

when the user is located in the range overlapping area of the products and the distances between the user and the products are consistent, the introduction voice of the products with the distances consistent with the distances between the user and the products is broadcasted randomly.

3. The method of claim 1, wherein before the step of broadcasting the introduction voice corresponding to the one or more products when the user is detected to be within the preset range of the one or more products, the method further comprises:

arranging a first infrared sensor and a second infrared sensor at an entrance and an exit in a store side by side, wherein the first infrared sensor is far away from the store, and the second infrared sensor is close to the store;

if the time that the first infrared sensor detects the user is earlier than the time that the second infrared sensor detects the user, the voice broadcast welcome;

and if the time when the second infrared sensor detects the user is earlier than the time when the first infrared sensor detects the user, the voice is broadcasted to thank for patronage.

4. The method of claim 1, wherein before the step of broadcasting the introduction voice corresponding to the one or more products when the user is detected to be within the preset range of the one or more products, the method further comprises:

and when the distance between a plurality of products is smaller than a preset value, judging that the products are displayed too densely, and sharing one player by the plurality of products.

5. The method of claim 1, wherein the step of broadcasting the introduction voice corresponding to the one or more products when the user is detected to be within the preset range of the one or more products further comprises:

when detecting that the user is located in a preset range of one or more products, starting to calculate the user standing time, and if the user standing time exceeds the preset time, playing introduction voice corresponding to one or more products.

6. A method for automated introductions to product services according to claim 1 and wherein each of said products is fitted with a corresponding indicator light.

7. The method of claim 6, wherein after the step of broadcasting the introduction voice corresponding to the one or more products when the user is detected to be within the preset range of the one or more products, the method further comprises:

if the introduction voice of the product is broadcasted, the indicating lamp corresponding to the broadcasted product is lightened, and if the voice broadcasting of the broadcasted product is finished, the corresponding indicating lamp is turned off.

8. A method for automatically introducing product services according to claim 1, wherein said product is provided with a voice or video explanation.

9. An apparatus for automatically introducing product services, comprising at least one processor, at least one memory, at least one sensor, and at least one player; wherein:

the sensor transmits data to a processor, the memory stores program instructions executable by the processor, the player receives control signals from the processor, and the processor calls the program instructions to perform the method according to any one of claims 1 to 8.

10. An apparatus for automated introductions of product services according to claim 9 and wherein said memory stores product voice announcements or user product standing times and said processor generates product reports based on the product voice announcements or user product standing times.

Technical Field

The invention relates to the technical field of Internet of things, in particular to a method and a device for automatically introducing product services.

Background

When a customer visits a shopping mall, a museum, an exhibition and a scenery spot statue historical culture place, the displayed products are dense, the number of explainers is insufficient, the product is not known in detail, the customer does not like to tell the explainers, the product can not be accurately, detailedly and efficiently known, and the problem of poor experience or low purchase rate is caused.

Disclosure of Invention

In order to overcome the above problems or at least partially solve the above problems, embodiments of the present invention provide a method and an apparatus for automatically introducing product services, so that a user can fully understand a product.

The embodiment of the invention is realized by the following steps:

a method of automatically introducing product services, comprising the steps of:

when detecting that the user is located in a preset range of one or more products, broadcasting introduction voice corresponding to the one or more products; when the user is not located within the preset range of the product, the voice broadcast of the product is stopped.

The method and the system are convenient for customers to deeply know the characteristic functions and advantages of the product, and efficiently achieve the purchase intention; the number of the interpreters can be reduced, and the operation cost of the shop can be reduced; the method is suitable for timely and accurate introduction and culture propagation of objects such as museums, exhibitions, scenery spot statues and the like.

In some embodiments of the present invention, a method for automatically introducing product services, in which when a user is detected to be located within a preset range of one or more products, a method for broadcasting introduction voices corresponding to the one or more products includes:

when detecting that a user is located in a preset range of a product, broadcasting introduction voice of the product; when detecting that the user is located in the preset range of the products, the user is located in the preset range overlapping area of the products, and according to the distance between the user and the products, the introduction voices of the products are broadcast in sequence from near to far; when the user is located in the range overlapping area of the products and the distances between the user and the products are consistent, the introduction voice of the products with the distances consistent with the distances between the user and the products is broadcasted randomly. The purpose of the arrangement is that when products displayed are dense, a user can be in a preset range of a plurality of products when browsing or visiting the products, at the moment, the voice of the products is broadcast at the same time and is too loud, the voice of the products is played in a cross mode, the user is puzzled, the user cannot hear introduction of the products clearly, in order to avoid the situation, the voice broadcast sequence of the invention is to broadcast introduction voices of the products from near to far in sequence, and related products are introduced in sequence, so that the user can hear the introduction of the products clearly.

In some embodiments of the present invention, a method for automatically introducing product services, before the step of broadcasting an introduction voice corresponding to one or more products when it is detected that a user is located within a preset range of the one or more products, further includes:

a first infrared sensor and a second infrared sensor are arranged at an entrance and an exit in the store side by side, the first infrared sensor is positioned far away from the store, and the second infrared sensor is positioned close to the store; if the time that the first infrared sensor detects the user is earlier than the time that the second infrared sensor detects the user, the voice broadcast welcomes; and if the time when the second infrared sensor detects the user is earlier than the time when the first infrared sensor detects the user, the voice is broadcasted to thank for patronage. The purpose of setting up like this is, saves the cost of labor, increases user's experience.

In some embodiments of the present invention, a method for automatically introducing product services, before the step of broadcasting an introduction voice corresponding to one or more products when it is detected that a user is located within a preset range of the one or more products, further includes:

and when the distance between the products is smaller than a preset value, judging that the products are displayed too densely, and sharing one player by the products. The purpose of this arrangement is to save cost by sharing one player with a plurality of products when the products are displayed too densely, considering that players corresponding to the products cannot be too far apart, but the sentence is not clear.

In some embodiments of the present invention, a method for automatically introducing product services, wherein when it is detected that a user is located within a preset range of one or more products, the step of broadcasting an introduction voice corresponding to the one or more products further includes:

and when detecting that the user is located in the preset range of one or more products, starting to calculate the user standing time, and if the user standing time exceeds the preset time, playing introduction voice corresponding to one or more products. The arrangement is such that when the user is within a predetermined range of one or more products, indicating that the user is interested in the current product, an introductory voice for the current product is played.

In some embodiments of the invention, a method of automatically introducing the services of products, each product being equipped with a corresponding indicator light.

In some embodiments of the present invention, a method for automatically introducing product services, wherein when it is detected that a user is located within a preset range of one or more products, the method for broadcasting introduction voices corresponding to the one or more products further includes:

if report the introduction pronunciation of product, then the pilot lamp that the product that is reported corresponds lights, and after the voice broadcast of the product that is reported ended, then the pilot lamp that corresponds extinguishes. The purpose of the arrangement is that, considering that the products are too densely displayed, when the products are introduced by voice broadcast, a user needs to search nearby commodities to determine which commodity is introduced by voice broadcast, and the indicator lamp is lightened, so that the user can quickly find the product which is currently introduced by voice broadcast among the dense products.

In some embodiments of the invention, a method for automatically introducing product services, a product setting voice or video narration. The purpose of the arrangement is that the product differentiation service firstly evaluates the product value, and when the product value is higher, the video and voice co-explanation can be upgraded to improve the explanation effect.

The invention also provides a device for automatically introducing product services, which is characterized by comprising at least one processor, at least one memory, at least one sensor and at least one player; wherein:

the sensor transmits data to the processor, the memory stores program instructions executable by the processor, the player receives control signals from the processor, and the processor calls the program instructions to execute a method for automatically introducing product services. It should be noted that the signal transmission mode may be wired transmission or wireless transmission; the introductory voice or video may be edited in advance for broadcast by the player 14.

In some embodiments of the present invention, an apparatus for automatically introducing product services, a memory stores product voice broadcast times or times when a user is on hold of a product, and a processor generates a product report based on the product voice broadcast times or times when the user is on hold of the product. The purpose of this is to display the effect of the product exhibition, thereby providing the market analysis data of the main sales product for the merchant.

The embodiment of the invention at least has the following advantages or beneficial effects:

the invention discloses a method and a device for automatically introducing product services. The method and the system are convenient for customers to deeply know the characteristic functions and advantages of the product, and efficiently achieve the purchase intention; the number of the interpreters can be reduced, and the operation cost of the shop can be reduced; the method is suitable for timely and accurate cultural transmission of articles such as museums, exhibitions, scenery spot statues and the like.

Drawings

In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings needed to be used in the embodiments will be briefly described below, it should be understood that the following drawings only illustrate some embodiments of the present invention and therefore should not be considered as limiting the scope, and for those skilled in the art, other related drawings can be obtained according to the drawings without inventive efforts.

FIG. 1 is a flow chart of an embodiment of a method of automatically introducing product services of the present invention;

FIG. 2 is a flow chart of another embodiment of a method for automatically introducing product services in accordance with the present invention;

FIG. 3 is a flow chart of yet another embodiment of a method for automatically introducing product services in accordance with the present invention;

fig. 4 is a device for automatically introducing product services according to an embodiment of the present invention.

Icon: 11-processor, 12-memory, 13-data bus.

Detailed Description

In order to make the objects, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, but not all, embodiments of the present invention. The components of embodiments of the present invention generally described and illustrated in the figures herein may be arranged and designed in a wide variety of different configurations.

Thus, the following detailed description of the embodiments of the present invention, presented in the figures, is not intended to limit the scope of the invention, as claimed, but is merely representative of selected embodiments of the invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.

It should be noted that: like reference numbers and letters refer to like items in the following figures, and thus, once an item is defined in one figure, it need not be further defined and explained in subsequent figures.

In the description of the embodiments of the present invention, it should be noted that, if the terms "center", "upper", "lower", "left", "right", "vertical", "horizontal", "inner", "outer", etc. indicate orientations or positional relationships based on the orientations or positional relationships shown in the drawings or the orientations or positional relationships that the products of the present invention are usually placed in when used, the orientations or positional relationships are only used for convenience of describing the present invention and simplifying the description, but the terms do not indicate or imply that the devices or elements indicated must have specific orientations, be constructed in specific orientations, and operate, and therefore, should not be construed as limiting the present invention. Furthermore, the terms "first," "second," "third," and the like are used solely to distinguish one from another and are not to be construed as indicating or implying relative importance.

In the description of the embodiments of the present invention, "a plurality" represents at least 2.

In the description of the embodiments of the present invention, it should be further noted that unless otherwise explicitly stated or limited, the terms "disposed," "mounted," "connected," and "connected" should be interpreted broadly, and may be, for example, fixedly connected, detachably connected, or integrally connected; can be mechanically or electrically connected; they may be connected directly or indirectly through intervening media, or they may be interconnected between two elements. The specific meanings of the above terms in the present invention can be understood by those skilled in the art according to specific situations.