阅读说明：本技术 一种基于线上问诊服务的系统定价机制 (System pricing mechanism based on online inquiry service ) 是由 邵佳娜 于 2021-09-14 设计创作，主要内容包括：本发明属于线上问诊技术领域,具体公开了一种基于线上问诊服务的系统定价机制,包括以下步骤：S1：医生接受用户端发来的线上问诊请求形成谈话页面,该线上问诊请求中携带了问诊关键信息；S2：医生根据线上问诊请求中的问诊关键信息对病情和病理恢复时间进行判断,并将该判断反馈至谈话页面内；S3：医生根据对病理恢复时间的判断对收费模式进行选择并将选择的收费模式反馈至谈话页面,由用户端进行确认；S4：用户端针对反馈的收费模式进行确认并付款,在确认付款后谈话页面将一直保持至选择的收费模式结束的时间,而在该时间之前,用户端能够随时与医生进行线上问诊的沟通；S5：医生收款并接诊,医生在谈话页面与用户端进行线上实时沟通。(The invention belongs to the technical field of on-line inquiry, and particularly discloses a system pricing mechanism based on-line inquiry service, which comprises the following steps: s1: a doctor receives an on-line inquiry request sent by a user end to form a conversation page, wherein the on-line inquiry request carries inquiry key information; s2: the doctor judges the illness state and the pathological recovery time according to the inquiry key information in the on-line inquiry request, and feeds the judgment back to the conversation page; s3: the doctor selects the charging mode according to the judgment of the pathological recovery time, feeds the selected charging mode back to the conversation page and confirms by the user side; s4: the user side confirms and pays according to the feedback charge mode, the conversation page is kept until the end time of the selected charge mode after the payment is confirmed, and before the time, the user side can communicate with a doctor for on-line inquiry at any time; s5: the doctor collects the money and receives a doctor, and the doctor communicates with the user end on line in real time on the conversation page.)

1. A system pricing mechanism based on an online inquiry service is characterized by comprising the following steps:

s1: a doctor receives an on-line inquiry request sent by a user end to form a conversation page, wherein the on-line inquiry request carries inquiry key information, and the inquiry key information comprises disease information, symptom information, past medical history information and time information;

s2: the doctor judges the illness state and the pathological recovery time according to the inquiry key information in the on-line inquiry request, and feeds the judgment back to the conversation page;

s3: the doctor selects the charging mode according to the judgment of the pathological recovery time, feeds the selected charging mode back to the conversation page and confirms by the user side;

s4: the user side confirms and pays according to the feedback charge mode, the conversation page is kept until the end time of the selected charge mode after the payment is confirmed, and before the time, the user side can communicate with a doctor for on-line inquiry at any time;

s5: the doctor collects the money and receives a doctor, and the doctor communicates with the user end on line in real time on the conversation page.

2. The system pricing mechanism of claim 1, wherein the system pricing mechanism comprises: and a timeout mechanism and an active inquiry ending mechanism are arranged in the talking page.

3. The system pricing mechanism of claim 2, wherein the system pricing mechanism comprises: the timeout mechanism includes the following cases: (1) if the user does not pay within more than x minutes after confirmation, the conversation page is automatically closed; (2) when the payment of the user end is successful and the doctor does not take a doctor, the system automatically closes the conversation page and refunds to the account of the user end; (3) the user side pays successfully, and after the doctor receives the doctor's visit, the doctor does not reply the user side information in more than z minutes, the system automatically closes the conversation page, and refunds to the account of the user side.

4. The system pricing mechanism of claim 3, wherein the system pricing mechanism comprises: the x, y and z can be set on the system.

5. The system pricing mechanism of claim 2, wherein the system pricing mechanism comprises: the active-end interrogation mechanism includes the following: (1) the user selects the wrong department, and the system refunds to the user account; (2) the doctor operates the collection and receives a doctor by mistake, and the system refunds to the account of the user side; (3) the talk page is automatically closed after the time for the end of the charging mode is reached.

6. The system pricing mechanism of claim 1, wherein the system pricing mechanism comprises: the calculation method of the charging mode comprises the following steps: s = a × b, where s is the price of the toll pattern, a is the duration of pathological recovery judged by the doctor in units of days, and b is the unit price of the doctor's inquiry.

7. The system pricing mechanism of claim 6, wherein the system pricing mechanism comprises: the inquiry unit price comprises common pricing and job title pricing, wherein the common pricing is that the system carries out individual pricing for doctors, the job title pricing position system carries out pricing according to different job titles of doctors, and the common pricing is prior to the job title pricing in the selection of the inquiry unit price.

8. The system pricing mechanism of claim 8, wherein the system pricing mechanism comprises: the general pricing can be automatically priced on the system by a doctor after the doctor passes the PBM examination.

Technical Field

The invention relates to the technical field of online inquiry, in particular to a system pricing mechanism based on online inquiry service.

Background

At present, the online inquiry and offline inquiry modes are basically the same, namely, only one inquiry and three or four times of inquiry can be carried out after paying money. If there is a problem during the recovery period, a second charge is required for the inquiry.

The patients are aware that the treatment and recovery of the disease must be a time course. The recovery of the small diseases such as fever and cold needs several days, and the recovery degree of the disease symptoms of each day is different due to the difference of individual physique in the period, and the nursing method and the dosage of the patient are continuously adjusted due to the change of external factors. The treatment and nursing which needs to be adjusted at any time is not enough by only one inquiry. If a second online inquiry is required, a second payment is required. Therefore, the invention provides a system pricing mechanism based on the on-line problem service, changes the traditional one-time service and charging into the staged service and charging, and prevents the loss of the user.

Disclosure of Invention

The present invention is directed to a system pricing mechanism based on an online inquiry service, so as to solve the problems set forth in the above background art.

In order to achieve the purpose, the invention provides the following technical scheme: a system pricing mechanism based on an online inquiry service comprises the following steps:

s1: a doctor receives an on-line inquiry request sent by a user end to form a conversation page, wherein the on-line inquiry request carries inquiry key information, and the inquiry key information comprises disease information, symptom information, past medical history information and time information;

s2: the doctor judges the illness state and the pathological recovery time according to the inquiry key information in the on-line inquiry request, and feeds the judgment back to the conversation page;

s3: the doctor selects the charging mode according to the judgment of the pathological recovery time, feeds the selected charging mode back to the conversation page and confirms by the user side;

s4: the user side confirms and pays according to the feedback charge mode, the conversation page is kept until the end time of the selected charge mode after the payment is confirmed, and before the time, the user side can communicate with a doctor for on-line inquiry at any time;

s5: the doctor collects the money and receives a doctor, and the doctor communicates with the user end on line in real time on the conversation page.

Preferably, a time-out mechanism and an active inquiry ending mechanism are arranged in the conversation page.

Preferably, the timeout mechanism includes the following cases: (1) if the user does not pay within more than x minutes after confirmation, the conversation page is automatically closed; (2) when the payment of the user end is successful and the doctor does not take a doctor, the system automatically closes the conversation page and refunds to the account of the user end; (3) the user side pays successfully, and after the doctor receives the doctor's visit, the doctor does not reply the user side information in more than z minutes, the system automatically closes the conversation page, and refunds to the account of the user side.

Preferably, the x, y and z can be set on the system.

Preferably, the active-end interrogation mechanism includes the following: (1) the user selects the wrong department, and the system refunds to the user account; (2) the doctor operates the collection and receives a doctor by mistake, and the system refunds to the account of the user side; (3) the talk page is automatically closed after the time for the end of the charging mode is reached.

Preferably, the calculation method of the charging mode is as follows: s = a × b, where s is the price of the toll pattern, a is the duration of pathological recovery judged by the doctor in units of days, and b is the unit price of the doctor's inquiry.

Preferably, the inquiry unit price comprises common pricing and job title pricing, wherein the common pricing is that the system performs individual pricing for doctors, the job title pricing system performs pricing according to different jobs of doctors, and the common pricing is prior to the job title pricing in the selection of the inquiry unit price.

Preferably, the general pricing can be automatically priced on the system by a doctor after the doctor passes the PBM examination.

Compared with the prior art, the invention has the beneficial effects that: the invention not only can enable the communication between the patient and the doctor to be more timely and efficient, but also can enable the doctor to master the illness state of the patient more thoroughly, thereby being beneficial to the treatment and recovery of the disease of the patient.

The invention can not only solve the contradiction between one-time off-line inquiry and stage pathological recovery, change the on-line inquiry from one-time to stage, effectively solve the pain points of patients during inquiry and disease recovery, increase the number of users for on-line inquiry, but also change the traditional one-time charging mode of the on-line inquiry, and ensure that the charge of doctors is more reasonable.

Detailed Description

The technical solutions in the embodiments of the present invention will be clearly and completely described below, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.

The invention provides a system pricing mechanism based on-line inquiry service, which comprises the following steps:

s1: a doctor receives an on-line inquiry request sent by a user end to form a conversation page, wherein the on-line inquiry request carries inquiry key information, and the inquiry key information comprises disease information, symptom information, past medical history information and time information;

s2: the doctor judges the illness state and the pathological recovery time according to the inquiry key information in the on-line inquiry request, and feeds the judgment back to the conversation page;

s3: the doctor selects the charging mode according to the judgment of the pathological recovery time, feeds the selected charging mode back to the conversation page and confirms by the user side;

s4: the user side confirms and pays according to the feedback charge mode, the conversation page is kept until the end time of the selected charge mode after the payment is confirmed, and before the time, the user side can communicate with a doctor for on-line inquiry at any time;

s5: the doctor collects the money and receives a doctor, and the doctor communicates with the user end on line in real time on the conversation page.

Furthermore, a time-out mechanism and an active inquiry ending mechanism are arranged in the talking page.

Further, the timeout mechanism includes the following: (1) if the user does not pay within more than x minutes after confirmation, the conversation page is automatically closed; (2) when the payment of the user end is successful and the doctor does not take a doctor, the system automatically closes the conversation page and refunds to the account of the user end; (3) the user side pays successfully, and after the doctor receives the doctor's visit, the doctor does not reply the user side information in more than z minutes, the system automatically closes the conversation page, and refunds to the account of the user side.

Further, the x, y and z can be set on the system.

Further, the active-end interrogation mechanism includes the following: 1. the user selects the wrong department, and the system refunds to the user account; 2. the doctor operates the collection and receives a doctor by mistake, and the system refunds to the account of the user side; 3. the talk page is automatically closed after the time for the end of the charging mode is reached.

Further, the calculation method of the charging mode is as follows: s = a × b, where s is the price of the toll pattern, a is the duration of pathological recovery judged by the doctor in units of days, and b is the unit price of the doctor's inquiry.

Furthermore, the inquiry unit price comprises common pricing and job title pricing, wherein the common pricing is that the system performs individual pricing for doctors, the job title pricing system performs pricing according to different jobs of doctors, and the common pricing is prior to the job title pricing in the selection of the inquiry unit price.

Further, the general pricing can be automatically priced on the system by a doctor after the doctor passes the PBM examination.

The invention not only can enable the communication between the patient and the doctor to be more timely and efficient, but also can enable the doctor to master the illness state of the patient more thoroughly, thereby being beneficial to the treatment and recovery of the disease of the patient.

The invention can not only solve the contradiction between one-time off-line inquiry and stage pathological recovery, change the on-line inquiry from one-time to stage, effectively solve the pain points of patients during inquiry and disease recovery, increase the number of users for on-line inquiry, but also change the traditional one-time charging mode of the on-line inquiry, and ensure that the charge of doctors is more reasonable.

Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that changes, modifications, substitutions and alterations can be made in these embodiments without departing from the principles and spirit of the invention, the scope of which is defined in the appended claims and their equivalents.