阅读说明：本技术 故障管理方法、装置及设备 (Fault management method, device and equipment ) 是由 王刚 李俊 陈耀 张亮 于 2019-10-17 设计创作，主要内容包括：本发明实施例涉及网络通信技术领域,公开了一种故障管理方法、装置及设备。其中,该方法应用于故障管理设备,所述故障管理设备分别连接摄像装置、无源光网络和分组传送网络,其中,所述摄像装置连接所述无源光网络,所述无源光网络连接所述分组传送网络；所述方法包括：获取不在线信息,所述不在线信息包括不在线摄像装置的点位信息；根据所述不在线摄像装置的点位信息,判断与所述不在线摄像装置对应的所述分组传送网络、所述无源光网络是否故障；若是,则生成故障信息,并发送所述故障信息至终端。通过上述方式,本发明实施例能够能够自动判断故障节点,节省人力。(The embodiment of the invention relates to the technical field of network communication, and discloses a fault management method, a fault management device and fault management equipment. The method is applied to fault management equipment which is respectively connected with a camera device, a passive optical network and a packet transport network, wherein the camera device is connected with the passive optical network which is connected with the packet transport network; the method comprises the following steps: acquiring offline information, wherein the offline information comprises point location information of an offline camera device; judging whether the packet transmission network and the passive optical network corresponding to the offline camera device have faults or not according to the point location information of the offline camera device; and if so, generating fault information and sending the fault information to the terminal. Through the mode, the embodiment of the invention can automatically judge the fault node, thereby saving manpower.)

1. A fault management method is characterized in that the fault management method is applied to fault management equipment which is respectively connected with a camera device, a passive optical network and a packet transport network, wherein the camera device is connected with the passive optical network which is connected with the packet transport network;

the method comprises the following steps:

acquiring offline information, wherein the offline information comprises point location information of an offline camera device;

judging whether the packet transmission network and the passive optical network corresponding to the offline camera device have faults or not according to the point location information of the offline camera device;

and if so, generating fault information and sending the fault information to the terminal.

2. The method according to claim 1, wherein the fault management device is connected to the camera through an online monitoring platform;

then, the acquiring offline information specifically includes:

and after the online monitoring platform detects all the camera devices, acquiring point location information of the off-line camera devices from the online monitoring platform.

3. The method of claim 1, wherein the fault management device is further connected to a core switch, the core switch being connected to the packet transport network;

then, the determining, according to the point location information of the offline camera, whether the packet transport network and the passive optical network corresponding to the offline camera fail specifically includes:

and sequentially and respectively judging whether the core switch, the packet transmission network and the passive optical network corresponding to the offline camera device have faults or not according to the point location information of the offline camera device.

4. The method of claim 3, wherein the fault management device is connected to the core switch via a core switching platform and to the packet transport network via a packet transport network management platform, respectively;

then, the sequentially and respectively determining whether the core switch, the packet transport network, and the passive optical network corresponding to the offline camera device are faulty according to the point location information of the offline camera device, further includes:

acquiring a core switching network management fault log from the core switching platform according to the point location information of the off-line camera device;

judging whether the running state and the port of the core switch are normal or not according to the fault log of the core switch network management;

if the running state or the port of the core switch is abnormal, determining that the core switch is in fault;

if the running state and the port of the core switch are normal, judging whether the running state and the port of the packet transmission network are normal or not through the packet transmission network management platform;

if the running state or the port of the packet transmission network is abnormal, determining that the packet transmission network has a fault;

if the running state and the port of the packet transport network are normal, judging whether the running state and the port of the passive optical network are normal;

and if the running state or the port of the passive optical network is abnormal, determining that the passive optical network has a fault.

5. The method according to claim 4, wherein the passive optical network includes an optical line terminal, an optical cable unit and an optical network unit, and the fault management device is further connected to the optical line terminal, the optical cable unit and the optical network unit through a passive optical network management platform, respectively;

then, the determining whether the operation state and the port of the passive optical network are normal further includes:

acquiring a passive optical network management fault log from the passive optical network management platform according to the point location information of the off-line camera device;

judging whether the backbone of the passive optical network is normal or not according to the fault log of the passive optical network management;

and if the trunk of the passive optical network is normal, determining that the optical cable unit has a fault.

6. The method according to claim 5, wherein the determining whether the operation status and the port of the passive optical network are normal further comprises:

if the trunk of the passive optical network is abnormal, judging whether the operation state and the port of the optical line terminal are normal;

if the operation state and the port of the optical line terminal are normal, judging whether the optical network unit is in a power-on state;

if the optical network unit is in a power-on state, acquiring the MAC address number of the optical network unit;

if the MAC address number of the optical network unit is 0, determining the network cable fault between the optical network unit and the online monitoring platform;

and if the MAC address number of the optical network unit is 1, determining that the point location information configuration of the off-line camera device is wrong.

7. The method according to any one of claims 1-6, further comprising:

receiving fault processing completion information sent by the terminal;

testing the off-line camera device according to the fault processing completion information and the point location information of the off-line camera device;

and determining whether the fault is processed or not according to the test result.

8. The fault management device is applied to fault management equipment which is respectively connected with a camera device, a passive optical network and a packet transport network, wherein the camera device is connected with the passive optical network which is connected with the packet transport network;

the device comprises:

the offline point location acquisition module is used for acquiring offline information, and the offline information comprises point location information of the offline camera device;

the fault judging module is used for respectively judging whether the packet transmission network and the passive optical network corresponding to the offline camera device have faults or not according to the point location information of the offline camera device;

and the fault information sending module is used for generating fault information and sending the fault information to the terminal if the fault information is generated.

9. A fault management device, comprising: the system comprises a processor, a memory and a communication interface, wherein the processor, the memory and the communication interface are communicated with each other;

the memory is configured to store at least one executable instruction that causes the processor to perform the operations of the fault management method of any of claims 1-7.

10. A computer-readable storage medium having stored therein at least one executable instruction for causing a processor to perform a fault management method according to any one of claims 1-7.

Technical Field

The embodiment of the invention relates to the technical field of network communication, in particular to a fault management method, a fault management device and fault management equipment.

Background

With the development of broadband construction, video monitoring is more and more widely applied. In order to ensure that the key video monitoring images are not lost, it is very important to reduce the failure time of the video monitoring failure point location. Therefore, it is important to quickly locate the cause of the failure in video surveillance for troubleshooting.

At present, a fault management method for video monitoring mainly takes fault alarm generated by network equipment between a camera and a monitoring server as a basis to artificially judge a fault node, and consumes a large amount of manpower.

Disclosure of Invention

In view of the foregoing problems, embodiments of the present invention provide a fault management method, apparatus, and device, which can automatically determine a faulty node and save manpower.

According to an aspect of the embodiments of the present invention, there is provided a fault management method applied to a fault management device, where the fault management device is respectively connected to a camera, a passive optical network and a packet transport network, where the camera is connected to the passive optical network, and the passive optical network is connected to the packet transport network;

the method comprises the following steps: acquiring offline information, wherein the offline information comprises point location information of an offline camera device; judging whether the packet transmission network and the passive optical network corresponding to the offline camera device have faults or not according to the point location information of the offline camera device; and if so, generating fault information and sending the fault information to the terminal.

In an optional mode, the fault management device is connected with the camera device through an online monitoring platform;

then, the acquiring offline information specifically includes: and after the online monitoring platform detects all the camera devices, acquiring point location information of the off-line camera devices from the online monitoring platform.

In an optional manner, the fault management device is further connected to a core switch, and the core switch is connected to the packet transport network;

then, the determining, according to the point location information of the offline camera, whether the packet transport network and the passive optical network corresponding to the offline camera fail specifically includes: and sequentially and respectively judging whether the core switch, the packet transmission network and the passive optical network corresponding to the offline camera device have faults or not according to the point location information of the offline camera device.

In an optional manner, the fault management device is connected to the core switch through a core switching platform and connected to the packet transport network through a packet transport network management platform, respectively;

then, the sequentially and respectively determining whether the core switch, the packet transport network, and the passive optical network corresponding to the offline camera device are faulty according to the point location information of the offline camera device, further includes:

acquiring a core switching network management fault log from the core switching platform according to the point location information of the off-line camera device;

judging whether the running state and the port of the core switch are normal or not according to the fault log of the core switch network management;

if the running state or the port of the core switch is abnormal, determining that the core switch is in fault;

if the running state and the port of the core switch are normal, judging whether the running state and the port of the packet transmission network are normal or not through the packet transmission network management platform;

if the running state or the port of the packet transmission network is abnormal, determining that the packet transmission network has a fault;

if the running state and the port of the packet transport network are normal, judging whether the running state and the port of the passive optical network are normal;

and if the running state or the port of the passive optical network is abnormal, determining that the passive optical network has a fault.

In an optional mode, the passive optical network includes an optical line terminal, an optical cable unit, and an optical network unit, and the fault management device is further connected to the optical line terminal, the optical cable unit, and the optical network unit through a passive optical network management platform, respectively;

then, the determining whether the operation state and the port of the passive optical network are normal further includes: acquiring a passive optical network management fault log from the passive optical network management platform according to the point location information of the off-line camera device; judging whether the backbone of the passive optical network is normal or not according to the fault log of the passive optical network management; and if the trunk of the passive optical network is normal, determining that the optical cable unit has a fault.

In an optional manner, the determining whether the operation state and the port of the passive optical network are normal further includes:

if the trunk of the passive optical network is abnormal, judging whether the operation state and the port of the optical line terminal are normal;

if the operation state and the port of the optical line terminal are normal, judging whether the optical network unit is in a power-on state;

if the optical network unit is in a power-on state, acquiring the MAC address number of the optical network unit;

if the MAC address number of the optical network unit is 0, determining the network cable fault between the optical network unit and the online monitoring platform;

and if the MAC address number of the optical network unit is 1, determining that the point location information configuration of the off-line camera device is wrong.

In an optional manner, the method further comprises: receiving fault processing completion information sent by the terminal; testing the off-line camera device according to the fault processing completion information and the point location information of the off-line camera device; and determining whether the fault is processed or not according to the test result.

According to another aspect of the embodiments of the present invention, there is provided a fault management apparatus, applied to a fault management device, where the fault management device is respectively connected to a camera, a passive optical network and a packet transport network, where the camera is connected to the passive optical network, and the passive optical network is connected to the packet transport network;

the device comprises:

the offline point location acquisition module is used for acquiring offline information, and the offline information comprises point location information of the offline camera device;

the fault judging module is used for respectively judging whether the packet transmission network and the passive optical network corresponding to the offline camera device have faults or not according to the point location information of the offline camera device;

and the fault information sending module is used for generating fault information and sending the fault information to the terminal if the fault information is generated.

According to still another aspect of an embodiment of the present invention, there is provided a fault management apparatus including: the system comprises a processor, a memory, a communication interface and a communication bus, wherein the processor, the memory and the communication interface complete mutual communication through the communication bus; the memory is used for storing at least one executable instruction which causes the processor to execute the operation of the fault management method.

According to another aspect of the embodiments of the present invention, there is provided a computer storage medium having at least one executable instruction stored therein, the executable instruction causing a processor to execute the fault management method as described above.

According to the embodiment of the invention, the point location information of the offline camera device is acquired through the fault management equipment, whether the packet transmission network and the passive optical network corresponding to the offline camera device are in fault or not is judged according to the point location information of the offline camera device, if yes, the fault information is generated and sent to the terminal, so that the fault node can be automatically judged, the fault node does not need to be judged manually, manpower is saved, the fault information can be sent to the terminal, and fault processing can be carried out in time, so that the fault time is shortened.

The foregoing description is only an overview of the technical solutions of the embodiments of the present invention, and the embodiments of the present invention can be implemented according to the content of the description in order to make the technical means of the embodiments of the present invention more clearly understood, and the detailed description of the present invention is provided below in order to make the foregoing and other objects, features, and advantages of the embodiments of the present invention more clearly understandable.

Drawings

Various other advantages and benefits will become apparent to those of ordinary skill in the art upon reading the following detailed description of the preferred embodiments. The drawings are only for purposes of illustrating the preferred embodiments and are not to be construed as limiting the invention. Also, like reference numerals are used to refer to like parts throughout the drawings. In the drawings:

fig. 1 is a schematic diagram illustrating an application environment of a fault management method provided by an embodiment of the present invention;

FIG. 2 is a flow chart of a fault management method provided by one embodiment of the invention;

FIG. 3 shows a flowchart of step 420 in FIG. 1;

FIG. 4 is a flow chart illustrating a method of fault management provided by another embodiment of the present invention;

fig. 5 is a schematic structural diagram of a fault management device according to an embodiment of the present invention;

fig. 6 shows a schematic structural diagram of a fault management device according to an embodiment of the present invention.

Detailed Description

Exemplary embodiments of the present invention will be described in more detail below with reference to the accompanying drawings. While exemplary embodiments of the invention are shown in the drawings, it should be understood that the invention can be embodied in various forms and should not be limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the invention to those skilled in the art.

Fig. 1 is a schematic diagram illustrating an application environment of a fault management method according to an embodiment of the present invention. As shown in fig. 1, the application environment includes a fault management device 10, a video monitoring device 20, and a terminal 30, and the fault management device 10 is connected to the video monitoring device 20 and the terminal 30, respectively.

Among them, the video monitoring apparatus 20 includes: a camera 21, a passive optical network 22 and a packet transport network 23. The imaging device 21 is connected to the passive optical network 22, and the passive optical network 22 is connected to the packet transfer network 23. The fault management apparatus 10 is connected to the image pickup device 21, the passive optical network 22, and the packet transfer network 23, respectively.

The camera device 21 may be a camera, the number of the camera devices 21 may be several, and each camera device 21 corresponds to a passive optical network 22 and a packet transmission network 23.

Wherein, the video monitoring apparatus 20 further includes: the platform 24 is monitored online. The online monitor platform 24 is connected to each imaging device 21, and the fault management apparatus 10 is connected to each imaging device 21 through the online monitor platform 24. The online monitoring platform 24 can acquire the point location information of each imaging device 21, and can detect each imaging device 21, thereby acquiring the point location information of the imaging device 21 that is not online.

The Passive Optical Network (PON) 22 is a pure medium Network, and can avoid electromagnetic interference and lightning influence of external devices, reduce the failure rate of lines and external devices, and improve system reliability. Passive Optical Network 22 may specifically be a Gigabit PON, i.e. (GPON). In particular, passive Optical Network 22 includes an Optical Network Unit (ONU) 221, an Optical cable Unit (ODN) 222, and an Optical Line Terminal (OLT) 223. The optical network unit 221 is connected to the imaging device 21 and the optical cable unit 222, respectively, the optical cable unit 222 is connected to the optical line terminal 223, and the optical line terminal 223 is connected to the packet transmission network 23.

Wherein, the video monitoring apparatus 20 further includes: passive optical network management platform 25. The passive optical network management platform 25 is connected to the optical network unit 221, the optical cable unit 222, and the optical line terminal 223, respectively, and the fault management device 10 is connected to the optical network unit 221, the optical cable unit 222, and the optical line terminal 223 through the passive optical network management platform 25, respectively. The passive optical network management platform 25 stores passive optical network management fault logs corresponding to each line.

Among them, the Packet Transport Network (PTN) 23 supports a variety of bidirectional point-to-point connection channels based on Packet switching services, and has an end-to-end networking capability suitable for various coarse and fine particle services.

Wherein, the video monitoring apparatus 20 further includes: the packets are transmitted to the network management platform 26. The packet transfer network management platform 26 is connected to the packet transfer network 23, and the fault management device 10 is connected to the packet transfer network 23 through the packet transfer network management platform 26. The packet delivery network management platform 26 can detect the operation status of the packet delivery network 23 and whether the port is normal.

Wherein, the video monitoring apparatus 20 further includes: a video surveillance platform 27. The packet transfer network 23 is connected to the video monitoring platform 27 so as to transfer the image pickup information acquired by the image pickup device 21 to the video monitoring platform 27.

In some embodiments, when there are multiple lines, the video surveillance device 20 may further include: core switch 28 and core switching platform 29. The packet transport network 23 is connected to a video surveillance platform 27 through a core switch 28. The fault management device 10 is connected to the core switch 28 through a core switching platform 29. The core switching platform 29 stores core switching network management fault logs corresponding to the lines, and the core switching platform 29 can detect whether the running state and the port of the core switch 28 are normal.

It should be noted that, in this embodiment, the fault management device 10 is connected to the online monitoring platform 24, the passive optical network management platform 25, the packet transport network management platform 26, and the core switching platform 29 through Application Programming Interfaces (APIs), respectively, so as to perform data intercommunication. The fault management device 10 may be connected to the terminal 30 through a wireless network.

Fig. 2 shows a flowchart of a fault management method according to an embodiment of the present invention. The method is applied to the fault management device in fig. 1. As shown in fig. 2, the method comprises the steps of:

and step 410, acquiring offline information, wherein the offline information comprises point location information of the offline imaging device.

The online monitoring platform can acquire point location information of the camera device and judge whether the camera device is online or not. Acquiring offline information, specifically including: and after the online monitoring platform detects all the camera devices, point location information of the camera devices which are not online is obtained from the online monitoring platform. For example, the fault management device controls the online monitoring platform to detect the offline information, and after the online monitoring platform detects all the camera devices, the fault management device acquires the offline information from the online monitoring platform; for another example, after the online monitoring platform detects all the cameras, acquires the point location information of the cameras and determines whether the cameras are online, the online monitoring platform sends the offline information to the fault management device, so that the fault management device acquires the offline information.

And step 420, judging whether the packet transmission network and the passive optical network corresponding to the offline camera fail according to the point location information of the offline camera.

Each camera device is connected to a passive optical network and a packet transmission network, and the passive optical network and the packet transmission network connected to the camera device are the passive optical network and the packet transmission network corresponding to the camera device. Moreover, each line composed of a camera device, a passive optical network and a packet transport network is connected to the core switch, and then according to the point location information of the off-line camera device, whether the packet transport network and the passive optical network corresponding to the off-line camera device are faulty or not is determined, which may specifically be: and sequentially and respectively judging whether the core switch, the packet transmission network and the passive optical network corresponding to the offline camera device have faults or not according to the point location information of the offline camera device. Of course, in some embodiments, the failure detection may also be performed in the order of the passive optical network, the packet transport network, and the core switch.

Specifically, as shown in fig. 3, step 420 includes:

step 421, acquiring a core switching network management fault log from a core switching platform according to the point location information of the off-line camera device;

step 422, judging whether the running state and the port of the core switch are normal or not according to the fault log of the core switch network management;

step 423, if the running state or the port of the core switch is not normal, determining that the core switch is in fault;

step 424, if the running state and the port of the core switch are normal, judging whether the running state and the port of the packet transmission network are normal through the packet transmission network management platform;

step 425, if the operation status or port of the packet transport network is not normal, determining that the packet transport network is faulty;

step 426, if the operation state and the port of the packet transport network are normal, determining whether the operation state and the port of the passive optical network are normal;

and 427, if the running state or the port of the passive optical network is abnormal, determining that the passive optical network is in fault.

In step 421, since the port of each core switch is connected to a camera device, according to the point location information of the off-line camera device, the fault management device can obtain the port information of the core switch corresponding to the off-line camera device from the core switching platform, thereby obtaining the core switching network management fault log of the port. The core switch network management fault log can be a log recorded with core switch running state information.

In step 422 and step 423, determining whether the operating state and the port of the core switch are normal may specifically be: the fault management equipment judges whether the running state of the core switch is normal or not according to the fault log of the core switching network management, and if the running state of the core switch is abnormal, the fault of the core switch is determined; if the running state of the core switch is normal, judging whether the port of the core switch corresponding to the offline camera device is normal, and if the port of the core switch is abnormal, determining that the core switch has a fault; and if the port of the core switch is normal, determining that the core switch has no fault, and detecting the fault of the packet transmission network.

In step 424, the packet transport network management platform determines whether the operation state and the port of the packet transport network are normal, which may specifically be: the method comprises the steps that a packet transmission network management platform detects whether the running state of a packet transmission network is normal or not, if the running state is abnormal, a fault alarm is carried out, if the running state is normal, the packet transmission network management platform detects whether a port of the packet transmission network is normal or not, if the port is abnormal, the fault alarm is carried out, a fault management device obtains fault information from the packet transmission network management platform, and therefore the running state of the packet transmission network and whether the port is normal or not are determined; or after the packet transport network management platform detects that the operation state and the port of the packet transport network are normal, the fault information between the packet transport network platforms is sent to the fault management device, and the fault management device determines whether the operation state and the port of the packet transport network are normal according to the fault information. The port of the packet transport network is an interface between the packet transport network and an optical line terminal in the passive optical network.

In step 426, determining whether the passive optical network is in a normal operating state and port, further comprising: acquiring a fault log of a passive optical network management from a passive optical network management platform according to the point location information of the off-line camera device; judging whether the backbone of the passive optical network is normal or not according to the fault log of the network management of the passive optical network; if the trunk of the passive optical network is normal, determining that the optical cable unit has a fault; and if the trunk of the passive optical network is abnormal, carrying out fault detection on the optical line terminal and the optical network unit. The main part of the passive optical network refers to an optical line terminal and an optical network unit, and if the main part of the passive optical network is abnormal, it indicates that the optical line terminal or the optical network unit possibly has a fault.

In step 426, determining whether the passive optical network is in a normal operating state and port, further comprising: if the trunk of the passive optical network is abnormal, judging whether the operation state and the port of the optical line terminal are normal; if the operation state and the port of the optical line terminal are normal, judging whether the optical network unit is in a power-on state; if the optical network unit is in a power-down state, determining that the optical network unit fails; if the optical network unit is in a power-on state, acquiring the MAC address number of the optical network unit; if the MAC address number of the optical network unit is 0, determining the network cable fault between the optical network unit and the online monitoring platform; and if the MAC address number of the optical network unit is 1, determining that the point location information configuration of the online camera device is not wrong.

And step 430, if so, generating fault information and sending the fault information to the terminal.

After determining that a core switch, a packet transport network or a passive optical network corresponding to the non-online camera device has a fault, generating corresponding fault information and transmitting the fault information to the terminal. Wherein, the fault information may include: a failed node (core switch, packet transport network or passive optical network), a time of failure, etc.

The sending of the fault information to the terminal may specifically be: and classifying the terminals according to the fault nodes, acquiring the corresponding terminals according to the fault nodes contained in the current fault information, and sending the fault information to the corresponding terminals. For example, a maintenance person corresponding to the terminal a is responsible for maintaining the core switch, and a maintenance person corresponding to the terminal B is responsible for maintaining the packet transport network, and then when the core switch fails, failure information is sent to the terminal a; when the packet transport network fails, the failure information is sent to the terminal B.

According to the embodiment of the invention, the point location information of the offline camera device is acquired through the fault management equipment, whether the packet transmission network and the passive optical network corresponding to the offline camera device are in fault or not is judged according to the point location information of the offline camera device, if yes, the fault information is generated and sent to the terminal, so that the fault node can be automatically judged, the fault node does not need to be judged manually, manpower is saved, the fault information can be sent to the terminal, and fault processing can be carried out in time, so that the fault time is shortened.

Fig. 4 shows a flowchart of a fault management method according to another embodiment of the present invention. The method is applied to the fault management device in fig. 1. As shown in fig. 4, the difference from the above embodiment is that after step 430, the method further includes:

step 441, receiving fault processing completion information sent by the terminal;

step 442, testing the offline camera according to the fault processing completion information and the point location information of the offline camera;

and step 443, determining whether the fault is processed according to the test result.

In this embodiment, after the maintenance staff completes the fault processing, the maintenance staff triggers the terminal to send the fault processing completion information, and the fault management device receives the fault processing completion information sent by the terminal. And the fault management equipment triggers a dial test request according to the fault processing completion information and the point location information of the off-line camera device so as to carry out PING test on the point location of the off-line camera device, if the PING test is passed, the fault processing completion is determined, a corresponding work order is reported, if the PING test is not passed, the fault processing completion is determined, and incomplete information is sent to a terminal so that maintenance personnel can continue to process the fault.

According to the embodiment of the invention, the fault information is sent to the terminal, after the maintenance personnel finishes the fault processing, the fault processing completion information is sent to the fault management equipment through the terminal, the fault management equipment tests the offline camera according to the fault processing completion information and the point location information of the offline camera, and determines whether the fault processing is completed according to the test result, so that the fault node can be automatically judged, the fault node does not need to be artificially judged, manpower is saved, the fault information can be sent to the terminal, the fault processing can be timely carried out, the fault time is shortened, and full-automatic and closed-loop management of the fault is formed.

Fig. 5 is a schematic structural diagram of a fault management apparatus according to an embodiment of the present invention. The apparatus is applied to the fault management device in fig. 1. As shown in fig. 5, the apparatus 500 includes: an offline point location obtaining module 510, a fault determining module 520, and a fault information sending module 530.

The offline point location obtaining module 510 is configured to obtain offline information, where the offline information includes point location information of an offline camera; the failure determination module 520 is configured to determine whether the packet transport network and the passive optical network corresponding to the offline camera device fail according to the point location information of the offline camera device; the fault information sending module 530 is configured to generate fault information and send the fault information to the terminal if the terminal is in the normal state.

In an alternative manner, the offline point location obtaining module 510 is specifically configured to: and after the online monitoring platform detects all the camera devices, acquiring point location information of the off-line camera devices from the online monitoring platform.

In an optional manner, the failure determining module 520 is specifically configured to: and sequentially and respectively judging whether the core switch, the packet transmission network and the passive optical network corresponding to the offline camera device have faults or not according to the point location information of the offline camera device.

In an optional manner, the failure determining module 520 is specifically configured to: acquiring a core switching network management fault log from the core switching platform according to the point location information of the off-line camera device; judging whether the running state and the port of the core switch are normal or not according to the fault log of the core switch network management; if the running state or the port of the core switch is abnormal, determining that the core switch is in fault; if the running state and the port of the core switch are normal, judging whether the running state and the port of the packet transmission network are normal or not through the packet transmission network management platform; if the running state or the port of the packet transmission network is abnormal, determining that the packet transmission network has a fault; if the running state and the port of the packet transport network are normal, judging whether the running state and the port of the passive optical network are normal; and if the running state or the port of the passive optical network is abnormal, determining that the passive optical network has a fault.

In an optional manner, the determining whether the operation state and the port of the passive optical network are normal further includes: acquiring a passive optical network management fault log from the passive optical network management platform according to the point location information of the off-line camera device; judging whether the backbone of the passive optical network is normal or not according to the fault log of the passive optical network management; and if the trunk of the passive optical network is normal, determining that the optical cable unit has a fault.

In an optional manner, the determining whether the operation state and the port of the passive optical network are normal further includes: if the trunk of the passive optical network is abnormal, judging whether the operation state and the port of the optical line terminal are normal; if the operation state and the port of the optical line terminal are normal, judging whether the optical network unit is in a power-on state; if the optical network unit is in a power-on state, acquiring the MAC address number of the optical network unit; if the MAC address number of the optical network unit is 0, determining the network cable fault between the optical network unit and the online monitoring platform; and if the MAC address number of the optical network unit is 1, determining that the point location information configuration of the off-line camera device is wrong.

In an optional manner, the apparatus 500 further comprises: the device comprises a fault processing information receiving module, a testing module and a reporting module. The fault processing information receiving module is used for receiving fault processing completion information sent by the terminal; the test module is used for testing the off-line camera device according to the fault processing completion information and the point location information of the off-line camera device; and the reporting module is used for determining whether the fault is processed or not according to the test result.

It should be noted that the fault management apparatus provided in the embodiments of the present invention is an apparatus capable of executing the fault management method, and all embodiments of the fault management method are applicable to the apparatus and can achieve the same or similar beneficial effects.

According to the embodiment of the invention, the point location information of the offline camera device is acquired through the fault management equipment, whether the packet transmission network and the passive optical network corresponding to the offline camera device are in fault or not is judged according to the point location information of the offline camera device, if yes, the fault information is generated and sent to the terminal, so that the fault node can be automatically judged, the fault node does not need to be judged manually, manpower is saved, the fault information can be sent to the terminal, and fault processing can be carried out in time, so that the fault time is shortened.

An embodiment of the present invention provides a computer storage medium, where at least one executable instruction is stored in the storage medium, and the executable instruction causes a processor to execute the fault management method in any of the above method embodiments.

According to the embodiment of the invention, the point location information of the offline camera device is acquired through the fault management equipment, whether the packet transmission network and the passive optical network corresponding to the offline camera device are in fault or not is judged according to the point location information of the offline camera device, if yes, the fault information is generated and sent to the terminal, so that the fault node can be automatically judged, the fault node does not need to be judged manually, manpower is saved, the fault information can be sent to the terminal, and fault processing can be carried out in time, so that the fault time is shortened.

Embodiments of the present invention provide a computer program product comprising a computer program stored on a computer storage medium, the computer program comprising program instructions which, when executed by a computer, cause the computer to perform a fault management method in any of the above-described method embodiments.

According to the embodiment of the invention, the point location information of the offline camera device is acquired through the fault management equipment, whether the packet transmission network and the passive optical network corresponding to the offline camera device are in fault or not is judged according to the point location information of the offline camera device, if yes, the fault information is generated and sent to the terminal, so that the fault node can be automatically judged, the fault node does not need to be judged manually, manpower is saved, the fault information can be sent to the terminal, and fault processing can be carried out in time, so that the fault time is shortened.

Fig. 6 is a schematic structural diagram of a fault management device according to an embodiment of the present invention, where the specific embodiment of the present invention does not limit specific implementation of the fault management device.

As shown in fig. 6, the fault management apparatus may include: a processor (processor)602, a communication Interface 604, a memory 606, and a communication bus 608.

Wherein: the processor 602, communication interface 604, and memory 606 communicate with one another via a communication bus 608. A communication interface 604 for communicating with network elements of other devices, such as clients or other servers. The processor 602 is configured to execute the program 610, and may specifically execute the fault management method in any of the method embodiments described above.

In particular, program 610 may include program code comprising computer operating instructions.

The processor 602 may be a central processing unit CPU or an application Specific Integrated circuit asic or one or more Integrated circuits configured to implement embodiments of the present invention. The computing device includes one or more processors, which may be the same type of processor, such as one or more CPUs; or may be different types of processors such as one or more CPUs and one or more ASICs.

And a memory 606 for storing a program 610. Memory 606 may comprise high-speed RAM memory, and may also include non-volatile memory (non-volatile memory), such as at least one disk memory.

According to the embodiment of the invention, the point location information of the offline camera device is acquired through the fault management equipment, whether the packet transmission network and the passive optical network corresponding to the offline camera device are in fault or not is judged according to the point location information of the offline camera device, if yes, the fault information is generated and sent to the terminal, so that the fault node can be automatically judged, the fault node does not need to be judged manually, manpower is saved, the fault information can be sent to the terminal, and fault processing can be carried out in time, so that the fault time is shortened.

The algorithms or displays presented herein are not inherently related to any particular computer, virtual system, or other apparatus. Various general purpose systems may also be used with the teachings herein. The required structure for constructing such a system will be apparent from the description above. In addition, embodiments of the present invention are not directed to any particular programming language. It is appreciated that a variety of programming languages may be used to implement the teachings of the present invention as described herein, and any descriptions of specific languages are provided above to disclose the best mode of the invention.

In the description provided herein, numerous specific details are set forth. It is understood, however, that embodiments of the invention may be practiced without these specific details. In some instances, well-known methods, structures and techniques have not been shown in detail in order not to obscure an understanding of this description.

Similarly, it should be appreciated that in the foregoing description of exemplary embodiments of the invention, various features of the embodiments of the invention are sometimes grouped together in a single embodiment, figure, or description thereof for the purpose of streamlining the invention and aiding in the understanding of one or more of the various inventive aspects. However, the disclosed method should not be interpreted as reflecting an intention that: that the invention as claimed requires more features than are expressly recited in each claim. Rather, as the following claims reflect, inventive aspects lie in less than all features of a single foregoing disclosed embodiment. Thus, the claims following the detailed description are hereby expressly incorporated into this detailed description, with each claim standing on its own as a separate embodiment of this invention.

Those skilled in the art will appreciate that the modules in the device in an embodiment may be adaptively changed and disposed in one or more devices different from the embodiment. The modules or units or components of the embodiments may be combined into one module or unit or component, and furthermore they may be divided into a plurality of sub-modules or sub-units or sub-components. All of the features disclosed in this specification (including any accompanying claims, abstract and drawings), and all of the processes or elements of any method or apparatus so disclosed, may be combined in any combination, except combinations where at least some of such features and/or processes or elements are mutually exclusive. Each feature disclosed in this specification (including any accompanying claims, abstract and drawings) may be replaced by alternative features serving the same, equivalent or similar purpose, unless expressly stated otherwise.

Furthermore, those skilled in the art will appreciate that while some embodiments herein include some features included in other embodiments, rather than other features, combinations of features of different embodiments are meant to be within the scope of the invention and form different embodiments. For example, in the following claims, any of the claimed embodiments may be used in any combination.

It should be noted that the above-mentioned embodiments illustrate rather than limit the invention, and that those skilled in the art will be able to design alternative embodiments without departing from the scope of the appended claims. In the claims, any reference signs placed between parentheses shall not be construed as limiting the claim. The word "comprising" does not exclude the presence of elements or steps not listed in a claim. The word "a" or "an" preceding an element does not exclude the presence of a plurality of such elements. The invention may be implemented by means of hardware comprising several distinct elements, and by means of a suitably programmed computer. In the unit claims enumerating several means, several of these means may be embodied by one and the same item of hardware. The usage of the words first, second and third, etcetera do not indicate any ordering. These words may be interpreted as names. The steps in the above embodiments should not be construed as limiting the order of execution unless specified otherwise.