telematics method and device

文档序号:1579905 发布日期:2020-01-31 浏览:6次 中文

阅读说明:本技术 一种远程信息处理方法和装置 (telematics method and device ) 是由 姜良奎 张恒志 张琪 林蓝 于 2019-10-30 设计创作,主要内容包括:本申请实施例公开了一种远程信息处理方法和装置,该方法包括第一终端、第二终端和服务器,该第一终端可以是现场运维人员处的终端,第二终端可以是远程指导人员处的终端,在该方法中,第一终端可以采集目标画面的第一视频流数据,并将第一视频流数据发送至服务器,以便服务器将所述第一视频流数据发送至第二终端。其中,目标画面中包括目标设备。第一终端接收服务器发送的第二视频流数据,第二视频流数据是第二终端将第一视频流数据和触屏数据进行整合得到的,触屏数据是第二终端在显示第一视频流数据的过程中通过触屏输入的标记数据。(The embodiment of the application discloses telematics methods and devices, the method comprises a terminal, a second terminal and a server, the terminal can be a terminal at a site operation and maintenance staff, the second terminal can be a terminal at a remote instructor, in the method, the terminal can collect th video stream data of a target picture and send th video stream data to the server, so that the server sends th video stream data to the second terminal, wherein the target picture comprises a target device, the terminal receives second video stream data sent by the server, the second video stream data is obtained by integrating th video stream data and touch screen data by the second terminal, and the touch screen data is mark data input by the second terminal through a touch screen in the process of displaying th video stream data.)

1, A telematics method, comprising:

the terminal collects video stream data of a target picture, and sends the video stream data to a server, so that the server sends the video stream data to a second terminal, wherein the target picture comprises target equipment;

the th terminal receives second video stream data sent by the server, where the second video stream data is obtained by the second terminal by integrating the th video stream data with touch screen data, and the touch screen data is mark data input by the second terminal through a touch screen in a process of displaying the th video stream data.

2. The method according to claim 1, wherein the touch screen data includes touch screen coordinates, and after the terminal receives the second video stream data sent by the server, the method further includes:

the terminal converts the touch screen coordinate into a three-dimensional coordinate;

the terminal renders the tag data into a video frame displayed by the terminal according to the three-dimensional coordinates.

3. The method of claim 1, further comprising:

the st terminal receives st target data sent by the server, the st target data is sent to the st terminal by the server after the second terminal sends to the server.

4. The method of any of claims 1-3, wherein the server has stored therein image data for a plurality of devices and corresponding device numbers, the method further comprising:

the terminal collects a target image and sends the target image to the server, wherein the target image comprises target equipment;

and the th terminal receives second target data sent by the server, wherein the second target data is determined by the server after identifying a corresponding target device number according to the target device in the target image.

5. The method of claim 4, wherein the second target data comprises or more of device information, measured data, or a maintenance course of the target device.

A telematics device of the type 6, , the device comprising:

an collecting unit, configured to collect th video stream data of a target picture, and send the th video stream data to a server, so that the server sends the th video stream data to a second terminal, where the target picture includes a target device;

a receiving unit, configured to receive second video stream data sent by the server, where the second video stream data is obtained by integrating, by the second terminal, the video stream data and touch screen data, and the touch screen data is mark data input by the second terminal through a touch screen in a process of displaying the video stream data.

7. The apparatus of claim 6, further comprising:

the conversion unit is configured to convert the touch screen coordinate into a three-dimensional coordinate after the terminal receives the second video stream data sent by the server, where the touch screen data includes a touch screen coordinate;

and the rendering unit is used for rendering the marking data to the video frame displayed by the th terminal according to the three-dimensional coordinates.

8. The apparatus of claim 6, further comprising:

a second receiving unit, configured to receive th target data sent by the server, where the th target data is sent to the th terminal by the server after the second terminal sends the target data to the server.

9. The apparatus of any of claims 6-8 to , further comprising:

the second acquisition unit is used for acquiring a target image and sending the target image to the server, wherein the target image comprises target equipment, and image data of a plurality of pieces of equipment and corresponding equipment numbers are stored in the server;

and a third receiving unit, configured to receive second target data sent by the server, where the second target data is determined by the server after a corresponding target device number is identified according to a target device in the target image.

10. The apparatus of claim 9, wherein the second target data comprises one or more of device information, measured data, or a maintenance course of the target device.

Technical Field

The present application relates to the field of network technologies, and in particular, to methods and apparatuses for telematics.

Background

The rapid development of rail transit has attracted general attention at home and abroad, however, the traditional rail transit management mode cannot adapt to the requirements of the intelligent industrial era more and more.

In fact, the training of the operation and maintenance personnel of the rail vehicle is far from enough, so that the operation and maintenance work of the operation and maintenance personnel is not skillful. When the operation and maintenance personnel need to operate and maintain the equipment, a more professional person is usually required to conduct remote guidance so as to finish the operation and maintenance work of the equipment more efficiently. Therefore, it is very important to provide the operation and maintenance personnel with remote guidance in the operation and maintenance process.

At present, remote guidance in the operation and maintenance process is usually remote video communication of the bill , and operation and maintenance personnel have difficulty in better understanding the expression content of the remote guidance personnel, so that effective communication with the remote guidance personnel cannot be realized.

Therefore, how to improve the communication effect of remote guidance is a problem which needs to be solved urgently at present.

Disclosure of Invention

In order to solve the above technical problems, the present application provides telematics methods, so that a live operation and maintenance person holding a terminal can better understand the content of a remote instructor at a second terminal according to the marked data on a target screen, thereby achieving effective communication with the remote instructor.

The embodiment of the application discloses the following technical scheme:

the embodiment of the application provides remote information processing methods, which comprise:

the terminal collects video stream data of a target picture, and sends the video stream data to a server, so that the server sends the video stream data to a second terminal, wherein the target picture comprises target equipment;

the th terminal receives second video stream data sent by the server, where the second video stream data is obtained by the second terminal by integrating the th video stream data with touch screen data, and the touch screen data is mark data input by the second terminal through a touch screen in a process of displaying the th video stream data.

Optionally, the touch screen data includes touch screen coordinates, and after the th terminal receives the second video stream data sent by the server, the method further includes:

the terminal converts the touch screen coordinate into a three-dimensional coordinate;

the terminal renders the tag data into a video frame displayed by the terminal according to the three-dimensional coordinates.

Optionally, the method further includes:

the st terminal receives st target data sent by the server, the st target data is sent to the st terminal by the server after the second terminal sends to the server.

Optionally, the server stores image data of a plurality of devices and corresponding device numbers, and the method further includes:

the terminal collects a target image and sends the target image to the server, wherein the target image comprises target equipment;

and the th terminal receives second target data sent by the server, wherein the second target data is determined by the server after identifying a corresponding target device number according to the target device in the target image.

Optionally, the second target data includes or more of device information, measured data, or a maintenance course of the target device.

An embodiment of the present application further provides kinds of telematics devices, where the devices include:

an collecting unit, configured to collect th video stream data of a target picture, and send the th video stream data to a server, so that the server sends the th video stream data to a second terminal, where the target picture includes a target device;

a receiving unit, configured to receive second video stream data sent by the server, where the second video stream data is obtained by integrating, by the second terminal, the video stream data and touch screen data, and the touch screen data is mark data input by the second terminal through a touch screen in a process of displaying the video stream data.

Optionally, the apparatus further comprises:

the conversion unit is configured to convert the touch screen coordinate into a three-dimensional coordinate after the terminal receives the second video stream data sent by the server, where the touch screen data includes a touch screen coordinate;

and the rendering unit is used for rendering the marking data to the video frame displayed by the th terminal according to the three-dimensional coordinates.

Optionally, the apparatus further comprises:

a second receiving unit, configured to receive th target data sent by the server, where the th target data is sent to the th terminal by the server after the second terminal sends the target data to the server.

Optionally, the apparatus further comprises:

the second acquisition unit is used for acquiring a target image and sending the target image to the server, wherein the target image comprises target equipment, and image data of a plurality of pieces of equipment and corresponding equipment numbers are stored in the server;

and a third receiving unit, configured to receive second target data sent by the server, where the second target data is determined by the server after a corresponding target device number is identified according to a target device in the target image.

Optionally, the second target data includes or more of device information, measured data, or a maintenance course of the target device.

According to the technical scheme, the method comprises an th terminal, a second terminal and a server, wherein the th terminal can be a terminal at a site operation and maintenance staff, the second terminal can be a terminal at a remote instructor, in the method, a 0 th terminal can collect th video stream data of a target picture and send the th video stream data to the server, so that the server sends the th video stream data to the second terminal, wherein the target picture comprises a target device, the th terminal receives second video stream data sent by the server, the second video stream data is obtained by integrating th video stream data and touch screen data, and the touch screen data is mark data input by the second terminal through a touch screen in the process of displaying the th video stream data, so that the second video stream data received at the th terminal comprises mark data made by the remote instructor on the target picture displayed by the second terminal, and therefore, the operation and maintenance staff holding the th terminal can better understand the content of the second terminal expressed by the remote instructor according to achieve effective communication with the mark data on the target picture displayed by the remote instructor.

Drawings

In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings needed to be used in the description of the embodiments or the prior art will be briefly introduced below, it is obvious that the drawings in the following description are only embodiments of the present application, and other drawings can be obtained by those skilled in the art without any creative effort.

Fig. 1 is a schematic diagram of a terminal device provided in an embodiment of the present application;

FIG. 2 is a signaling interaction diagram of telematics methods according to an embodiment of the present application;

fig. 3 is a diagram of a login interface of types of clients provided in an embodiment of the present application;

fig. 4 is a schematic view of scenes marked during playing video stream data according to an embodiment of the present application;

FIG. 5 is a flowchart of methods for rendering markup data according to embodiments of the present application;

fig. 6 is a signaling interaction diagram for types of obtaining target device information according to the embodiment of the present application;

FIG. 7a is a schematic view of scenarios of displaying measured data on the display screen of the terminal according to an embodiment of the present application;

FIG. 7b is a diagram illustrating a scenario that kinds of maintenance courses are displayed on the display screen of the terminal according to the embodiment of the present application;

fig. 8 is a diagram of an application scenario for connecting terminals and a somatosensory controller according to an embodiment of the present application;

fig. 9 is a structural diagram of types of telematics devices according to an embodiment of the present application.

Detailed Description

Embodiments of the present application are described below with reference to the accompanying drawings.

At present, remote guidance in the operation and maintenance process is usually remote video communication of the bill , and operation and maintenance personnel have difficulty in better understanding the expression content of the remote guidance personnel, so that effective communication with the remote guidance personnel cannot be realized.

To this end, the present application provides telematics methods, including a terminal, a second terminal and a server, where the terminal may be a terminal at a site operation and maintenance technician, the second terminal may be a terminal at a remote instructor, in the method, the terminal may collect th video stream data of a target picture and transmit th video stream data to the server, so that the server transmits the th video stream data to the second terminal, where the target picture includes a target device, the terminal receives second video stream data transmitted by the server, the second video stream data is obtained by integrating th video stream data and touch screen data, and the touch screen data is mark data input by the second terminal through a touch screen during displaying th video stream data.

In this way, the second video stream data received by the terminal includes the marking data made by the remote instructor on the target screen displayed by the second terminal, so that the field operation and maintenance technician holding the terminal can better understand the content of the remote instructor at the second terminal according to the marking data on the target screen, thereby realizing effective communication with the remote instructor.

It should be noted that, the th terminal and the second terminal in the embodiment of the present application may be smart phones, tablet computers, or smart glasses (e.g., Augmented Reality (AR) glasses, etc.), referring to fig. 1, which shows a schematic diagram of a terminal device in the embodiment of the present application, as shown in fig. 1, both the th terminal and the second terminal may have functions of implementing gesture interaction through a Universal Serial Bus (USB) interface external body sensor controller (e.g., Leap Motion), configuring a rear camera, collecting scenes and displays in a field of view, extracting features in the field of view through a visual algorithm for recognition and tracking, including a built-in speaker and a microphone for listening to voice and calls, and specifically, communicating with a server through WiFi or General Packet Radio Service (GPRS).

And the resolutions of the th and second terminal Light Emitting Diode (LED) displays should be greater than 1920 x 1080, the rear camera has more than 800 ten thousand pixels, the device screen refresh rate should be greater than 60 hz, the cpu processor therein should be superior to cellcept 820 and should support WiFi, Universal Serial Bus (USB) interface, microphone, headphone interface, and the viewing angle of the th terminal should be greater than 40 °.

Next, a description will be given of a telematics method provided in an embodiment of the present application.

Referring to fig. 2, which shows a signaling interaction diagram of telematics methods provided by the embodiment of the present application, as shown in fig. 2, the method includes:

s201, collecting th video stream data of the target picture by a terminal .

The th terminal may be a terminal of a field operation and maintenance person, in a specific implementation, the th terminal may be a smart phone, a tablet computer, and Augmented Reality (AR) glasses, and for convenience of the field operation and maintenance person to perform other operations, the AR glasses may be used as the th terminal, so that operations of the field operation and maintenance person on the th terminal may be reduced as much as possible when the th terminal is applied, and both hands of the operation and maintenance person are liberated.

In the embodiment of the application, the th terminal can collect th video stream data of a target picture, and target equipment for operation and maintenance of on-site operation and maintenance personnel can be included in the target picture.

It should be noted that the th video stream data may include the scene captured by the th terminal and the audio data captured by the th terminal, and the audio data may include data included in the environment where the th terminal is located, such as sound data emitted by the target device and voice data of the on-site operation and maintenance personnel, etc. thus, the voice of the on-site operation and maintenance personnel may also be included in the th video stream data.

In a specific implementation, referring to fig. 3, a login interface diagram of clients provided by the embodiment of the present application is shown, and a field operation and maintenance person and a remote instructor can perform corresponding operations on the client by logging in the corresponding client/server on the th terminal and the second terminal, respectively, to implement the method in the embodiment of the present application.

S202, the th terminal sends the th video stream data to the server.

S203, the server receives th video stream data.

And S204, the server sends th video stream data to the second terminal.

The second terminal receives th video stream data S205.

In the embodiment of the application, the terminal can send the th video stream data to the server and send the th video stream data to the second terminal by the server, wherein the server can be a device operation and maintenance server, and the second terminal can be a terminal at a remote instructor.

And S206, the second terminal displays th video stream data, collects marking data input by the second terminal through a touch screen in the process of displaying th video stream data, and uses the marking data as touch screen data, and integrates th video stream data and the touch screen data to obtain second video stream data.

The second terminal can display on the display screen of the second terminal after receiving the th video stream data, so that the th terminal and the second terminal can be ensured to display the same target picture, and the th video stream data also comprises the audio data collected by the th terminal, so that the remote instructor can also receive the voice sent by the on-site operation and maintenance personnel during the process of playing the th video stream data by the second terminal.

Referring to fig. 3, a schematic view of a scene of marking in video stream data played by provided in this application is shown, as shown in fig. 3, the marking in fig. 3 may be input by a remote instructor through a touch screen operation on a display screen of a second terminal, so that the second terminal may collect the marking data as touch screen data, that is, the touch screen data is the marking data input by the second terminal through the touch screen during displaying th video stream data.

And the second terminal can also collect audio data in the environment where the second terminal is located, and integrates the touch screen data, th video stream data and the collected audio data to obtain second video stream data.

In this way, the obtained second video stream data may include data such as the voice of the remote instructor, the mark on the target screen corresponding to the th video stream data by the remote instructor, and the like.

S207: the second terminal sends the second video stream data to the server.

S208: the server receives the second video stream data.

The server transmits the second video stream to the th terminal S209.

The th terminal receives the second video stream data S210.

In this embodiment, after the second terminal generates the second video stream data, the second video stream data may be sent to the server, after receiving the second video stream data, the server may send the second video stream data to the th terminal, and the th terminal receives the second video stream data for playing.

According to the technical scheme, the second video stream data received by the terminal comprises the marking data made by the remote instructor on the target picture displayed by the second terminal, so that the on-site operation and maintenance personnel holding the terminal can better understand the expression content of the remote instructor at the second terminal according to the marking data on the target picture, and therefore effective communication with the remote instructor is achieved.

In possible implementations, the touch screen data collected by the second terminal may include touch screen coordinates, where the touch screen coordinates may refer to location coordinates of a remote instructor performing a touch screen operation on a screen of the second terminal, so that, after S210, that is, after the terminal receives the second video stream data sent by the server, reference is made to fig. 5, which shows a flowchart of methods for rendering markup data according to embodiments of the present application, where the method further includes:

and S501, converting the touch screen coordinate into a three-dimensional coordinate by the th terminal.

In an embodiment of the present application, the th terminal may generate coordinates in the three-dimensional world coordinate system according to the touch screen coordinates of the touch screen data after receiving the second video stream data.

And S502, the terminal renders the mark data to the video frame displayed by the terminal according to the three-dimensional coordinates.

The terminal may then render the tag data in the video frame displayed at terminal according to the generated three-dimensional coordinates, wherein the video frame displayed at terminal may be the video frame displayed at terminal when converting the touch screen coordinates to three-dimensional coordinates.

It should be noted that, because the frequency of transceiving video stream data (including th video stream data and second video stream data) is high in the embodiment of the present application, the execution interval of the above technical solution is very short, and there is only a short time delay between the th terminal and the second terminal for displaying video frames, thereby ensuring that the video frames displayed between the th terminal and the second terminal are almost the same.

In addition, in possible implementation manners, the method further includes:

the st terminal receives st target data sent by the server, wherein the st target data is sent to the st terminal by the server after the second terminal sends the server.

In the embodiment of the application, in the process that the remote instructor instructs the on-site operation and maintenance personnel, the remote instructor can also send required data, such as text data or video image data, to the on-site operation and maintenance personnel according to actual situations, wherein the data related to the remote instruction sent by the second terminal to the th terminal can be marked as target data, so that the second terminal can send 0 th target data to the server, the server can send 2 th target data to the th terminal after receiving 1 th target data, the th terminal receives the th target data, and can perform corresponding operations on the th target data according to actual situations, for example, the operations of the th terminal after receiving the th target data can include browsing data after receiving the th target data, or browsing the th target data after finishing the remote instruction, and the like.

By the method, the field operation and maintenance personnel can be helped to better understand the expression content of the remote instructor, and the communication efficiency is improved.

At present, the existing rail transit operation and maintenance system usually processes collected data through monitoring equipment and then sends the processed data to a server, and the server sends the obtained data to a client of the monitoring equipment after storage and analysis, so that a presentation form of data information is caused, and professional data is difficult to be visually and effectively displayed to technicians.

In addition, the equipment information presentation form is not visual enough, the communication means is deficient, the information acquisition efficiency is not high, the training strength for operation and maintenance personnel is not enough, so that the operation of the operation and maintenance personnel is not skilled, the equipment operation training is limited by the unbalance of the quantity proportion of the equipment to the operation and maintenance personnel, and the operation and maintenance personnel are difficult to use efficient training resources at any time, so that the learning progress of the operation and maintenance personnel is limited, and the field inspection efficiency and the decision level of the operation and maintenance personnel on the rail transit equipment are seriously influenced.

Based on this, in possible implementations, a device image database is stored in a server, and image data of multiple devices and corresponding device numbers are included in the device image data, where the device numbers may be used to identify the devices only , as shown in fig. 6, which shows signaling interaction diagrams for acquiring target device information provided by an embodiment of the present application, the method further includes:

and S601, acquiring a target image by a terminal .

And S602, the th terminal sends the target image to the server.

In this embodiment of the application, when an on-site operation and maintenance person needs to know information about devices on the site, the device may be used as a target device, and the on-site operation and maintenance person may collect a target image including the target device and send the target image to the server.

S603, the server receives the target image sent by the terminal .

S604: and the server identifies the target equipment number corresponding to the target equipment according to the target equipment in the target image, and then determines second target data corresponding to the target equipment according to the target equipment number. That is, the second target data is data that the server determines after recognizing the corresponding target device number from the target devices in the target image.

In possible implementations, the second target data includes or more of device information, measured data or maintenance course of the target device, wherein the device information of the device may include basic information of the device, such as name, model, etc. of the device, the measured data of the device may include data measured in real time for the current device, such as current oil temperature change data of the device, etc., and the maintenance course of the device may include maintenance-related course for the device.

And S605, the server sends the determined second target data to the th terminal.

And S606, the th terminal receives the second target data sent by the server.

The th terminal can display the second target data on the th terminal screen according to the type of the second target data by applying a corresponding method, see fig. 7a, which shows a schematic view of a scene that types of data measured on the th terminal display screen provided by the embodiment of the present application, and as shown in fig. 7a, which shows information such as measured data of a target device displayed on the th terminal screen, see fig. 7b, which shows a schematic view of a scene that types of data measured by the embodiment of the present application display a maintenance course on the th terminal display screen, as shown in fig. 7b, which shows information such as a removal course of a target device displayed on the th terminal screen.

From this, the on-the-spot fortune dimension personnel can know the basic information of equipment, the real-time dynamic data of equipment, can also watch high-speed railway generation equipment and operation and the process of disassembling, terminal sound equipment can send corresponding equipment maintenance operation step voice prompt, the high degree of reduction to equipment operational environment and equipment surface metal material has satisfied the user to training interactive nature and the real demand of operation process, and combine voice prompt messenger on-the-spot training abundantly, on-the-spot fortune dimension personnel can all-roundly know the equipment condition alone.

In addition, in the embodiment of the application, when a field operation and maintenance person applies a th terminal, the th terminal may be further connected with a personal sensation controller (Leap Motion). referring to fig. 7, the figure shows a connection application scene diagram of th terminals and the body sensation controller provided in the embodiment of the application, wherein the body sensation controller may capture a picture at a speed of more than 200 frames per second through two infrared cameras, calculate data such as a rotation axial vector, a rotation angle, a scaling factor, a translation vector and the like through a correlation algorithm according to data detected by a current frame and a first frame, so as to render hand Motion of the field operation and maintenance person in the captured picture in a screen Interface of a terminal through a hand model, and implement collision detection with a model of a screen Interface of an th terminal in a world coordinate system, so as to implement an interaction function.

In the method, the body sensing controller can be directly connected with the mobile device, so that the gesture and position data of hand joints of the on-site operation and maintenance personnel are captured, the data are re-rendered into a model with the same gesture, the interaction logic is judged through collision detection with a virtual object in the visual field of the on-site operation and maintenance personnel, the on-site operation and maintenance personnel can interact with the interface and the device model through bare hands, and the use efficiency of a user is obviously improved.

In the embodiment of the application, an th terminal, a second terminal and a server can form a auxiliary high-speed rail production equipment operation and maintenance system, terminal equipment in the system can support the cooperative interaction of multiple types of terminal equipment such as a smart phone, a tablet personal computer and smart glasses, in the method, a th terminal sends a target image including target equipment to an equipment operation and maintenance server, the equipment operation and maintenance server successfully identifies the scene characteristics of the equipment, sends second target data of the corresponding target equipment to a th terminal and realizes the visualization of different types of second target data, and a body sensing controller solves gesture data between clients on a th terminal and then renders the gesture data into a video call background again.

The system has the advantages that the experience immersion is improved by adopting the augmented reality technology, the high interactivity is realized, the portability of operation is guaranteed, and convenience is brought to inspection and maintenance training of high-speed rail production equipment.

An embodiment of the present application further provides types of telematics devices, and referring to fig. 8, this figure shows a structure diagram of types of telematics devices provided in an embodiment of the present application, where the devices include:

an collecting unit 801, configured to collect th video stream data of a target picture, and send the th video stream data to a server, so that the server sends the th video stream data to a second terminal, where the target picture includes a target device;

a receiving unit 802, configured to receive second video stream data sent by the server, where the second video stream data is obtained by the second terminal by integrating the video stream data and touch screen data, and the touch screen data is tag data input by the second terminal through a touch screen in a process of displaying the video stream data.

Optionally, the apparatus further comprises:

the conversion unit is configured to convert the touch screen coordinate into a three-dimensional coordinate after the terminal receives the second video stream data sent by the server, where the touch screen data includes a touch screen coordinate;

and the rendering unit is used for rendering the marking data to the video frame displayed by the th terminal according to the three-dimensional coordinates.

Optionally, the apparatus further comprises:

a second receiving unit, configured to receive th target data sent by the server, where the th target data is sent to the th terminal by the server after the second terminal sends the target data to the server.

Optionally, the apparatus further comprises:

the second acquisition unit is used for acquiring a target image and sending the target image to the server, wherein the target image comprises target equipment, and image data of a plurality of pieces of equipment and corresponding equipment numbers are stored in the server;

and a third receiving unit, configured to receive second target data sent by the server, where the second target data is determined by the server after a corresponding target device number is identified according to a target device in the target image.

Optionally, the second target data includes or more of device information, measured data, or a maintenance course of the target device.

According to the technical scheme, the method comprises an th terminal, a second terminal and a server, wherein the th terminal can be a terminal at a site operation and maintenance staff, the second terminal can be a terminal at a remote instructor, in the method, a 0 th terminal can collect th video stream data of a target picture and send the th video stream data to the server, so that the server sends the th video stream data to the second terminal, wherein the target picture comprises a target device, the th terminal receives second video stream data sent by the server, the second video stream data is obtained by integrating th video stream data and touch screen data, and the touch screen data is mark data input by the second terminal through a touch screen in the process of displaying the th video stream data, so that the second video stream data received at the th terminal comprises mark data made by the remote instructor on the target picture displayed by the second terminal, and therefore, the operation and maintenance staff holding the th terminal can better understand the content of the second terminal expressed by the remote instructor according to achieve effective communication with the mark data on the target picture displayed by the remote instructor.

The above-described device and system embodiments are merely illustrative, wherein the units illustrated as separate components may or may not be physically separate, and the components displayed as units may or may not be physical units, i.e., may be located in places, or may be distributed on a plurality of network units.

The above description is only for embodiments of the present application, but the scope of the present application is not limited thereto, and any changes or substitutions that can be easily conceived by those skilled in the art within the technical scope of the present application shall be covered by the scope of the present application.

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