阅读说明：本技术 一种智能语音导向标识的控制方法及智能语音导向标识 (Control method of intelligent voice guide identifier and intelligent voice guide identifier ) 是由 黄敏 于 2019-09-27 设计创作，主要内容包括：本发明涉及一种智能警示关怀标识方法及智能语音导向标识,该方法包括：接收用户的语音查询指令；对所述语音查询指令进行识别,以解析出用户的查询内容；根据所述查询内容,从数据库中匹配出相应的解答方案；将所述解答方案语音播报给用户。本发明提供的技术方案,通过接收用户的语音查询指令,对所述语音查询指令进行识别,以解析出用户的查询内容,根据所述查询内容,从数据库中匹配出相应的解答方案,并将所述解答方案语音播报给用户,从而实现了用户的自主式指引导向,用户获取的指引信息更丰富、更具有针对性、指引效果更好。而且,由于是语音引导,避免了现有技术中由于展示量有限导致的指引信息展示不全的问题,节能环保、用户体验好。(The invention relates to an intelligent warning care identification method and an intelligent voice guide identification, wherein the method comprises the following steps: receiving a voice query instruction of a user; identifying the voice query instruction to analyze the query content of the user; matching a corresponding solution scheme from a database according to the query content; and broadcasting the answer scheme to the user by voice. According to the technical scheme provided by the invention, the voice query instruction of the user is received and recognized so as to analyze the query content of the user, the corresponding answer scheme is matched from the database according to the query content, and the answer scheme is broadcasted to the user by voice, so that the autonomous guidance of the user is realized, and the guidance information acquired by the user is richer, has pertinence and has better guidance effect. Moreover, due to the voice guidance, the problem of incomplete display of the guide information caused by limited display amount in the prior art is avoided, energy is saved, the environment is protected, and the user experience is good.)

1. A control method of intelligent voice-oriented identification is characterized by comprising the following steps:

receiving a voice query instruction of a user;

identifying the voice query instruction to analyze the query content of the user;

matching a corresponding solution scheme from a database according to the query content;

and broadcasting the answer scheme to the user by voice.

2. The method of claim 1, wherein the identifying the voice query instruction comprises:

recognizing the voice query instruction according to a preset language recognition model;

the preset language recognition model comprises at least one of the following items:

a mandarin chinese language recognition model, an dialect language recognition mode, and an english recognition model.

3. The method of claim 1, further comprising:

if the voice query instruction cannot be identified or cannot be completely identified, prompting the user to query by using a standard voice query instruction, or providing a scenic spot management telephone and informing the user of manual query.

4. The method of claim 1, wherein matching the corresponding solution from the database comprises:

extracting keyword information after performing word segmentation, search and integration on the query content;

and performing matching query from the database according to the keyword information.

5. The method of claim 1, further comprising:

correspondingly storing the location and direction information in the scenic spot range, query contents possibly existing around the location and direction information and an answer scheme corresponding to each query content in a database; wherein the location and direction information is identified in a database as a keyword.

6. The method of claim 1, further comprising:

prestoring an electronic map within a scenic spot range;

identifying a current location on the electronic map;

and if the analyzed query content shows that the user needs to navigate to the specified place, matching the optimal path from the electronic map, and broadcasting the optimal path to the user by voice.

7. The method of claims 1-6, further comprising:

and if the corresponding solution scheme cannot be matched from the database according to the query content, sending the query content to the server to remind a manager of the server to improve the solution scheme in the database according to the query content.

8. The method of claim 1, further comprising:

in a standby state, when a wake-up instruction is received, starting working;

the wake-up instruction comprises: the voice wake-up instruction of the user, or the touch wake-up instruction sent by the user through the preset key.

9. The method of claim 8, further comprising:

sending the use information of the intelligent voice guidance identification to a server according to a preset frequency so that the server performs data analysis according to the use information;

the usage information includes at least: the number of people using the device and the hot problem.

10. An intelligent voice-oriented identification, comprising:

the receiving module is used for receiving a voice query instruction of a user;

the recognition module is used for recognizing the voice query instruction so as to analyze the query content of the user;

the query module is used for matching a corresponding solution scheme from a database according to the query content;

and the broadcasting module is used for broadcasting the answer scheme to the user by voice.

Technical Field

The invention relates to the technical field of intelligent identification, in particular to a control method of an intelligent voice guide identification and the intelligent voice guide identification.

Background

Tourist attraction signboard is from tourist's angle, makes the circuit instruction to sight spot, trip way in the scenic spot, public facilities and service facilities's position, including position sign and place signboard, and both cooperate each other, mark the place that must mark to improve scenic spot's quality of service and service efficiency.

However, the existing guide identification system has the defects that the information display is incomplete and cannot be pointed accurately due to factors such as limited information display amount, angle shielding of a guide sheet, discomfort of human engineering and the like; in addition, the guidance function is not strong because the tourists are reluctant to stay for a long time to read the useless information.

Disclosure of Invention

In view of the above, the present invention provides a control method for an intelligent voice guidance identifier and an intelligent voice guidance identifier to solve the problem that the guidance identifier in the prior art is not strong for guiding a guest.

In order to achieve the purpose, the invention adopts the following technical scheme:

an intelligent voice-guided identification method, comprising:

receiving a voice query instruction of a user;

identifying the voice query instruction to analyze the query content of the user;

matching a corresponding solution scheme from a database according to the query content;

and broadcasting the answer scheme to the user by voice.

Preferably, the recognizing the voice query instruction includes:

recognizing the voice query instruction according to a preset language recognition model;

the preset language recognition model comprises at least one of the following items:

a mandarin chinese language recognition model, an dialect language recognition mode, and an english recognition model.

Preferably, the method further comprises:

if the voice query instruction cannot be identified or cannot be completely identified, prompting the user to query by using a standard voice query instruction, or providing a scenic spot management telephone and informing the user of manual query.

Preferably, the matching out of the corresponding solution from the database includes:

extracting keyword information after performing word segmentation, search and integration on the query content;

and performing matching query from the database according to the keyword information.

Preferably, the method further comprises:

correspondingly storing the location and direction information in the scenic spot range, query contents possibly existing around the location and direction information and an answer scheme corresponding to each query content in a database; wherein the location and direction information is identified in a database as a keyword.

Preferably, the method further comprises:

prestoring an electronic map within a scenic spot range;

identifying a current location on the electronic map;

and if the analyzed query content shows that the user needs to navigate to the specified place, matching the optimal path from the electronic map, and broadcasting the optimal path to the user by voice.

Preferably, the method further comprises:

and if the corresponding solution scheme cannot be matched from the database according to the query content, sending the query content to the server to remind a manager of the server to improve the solution scheme in the database according to the query content.

Preferably, the method further comprises:

in a standby state, when a wake-up instruction is received, starting working;

the wake-up instruction comprises: the voice wake-up instruction of the user, or the touch wake-up instruction sent by the user through the preset key.

Preferably, the method further comprises:

sending the use information of the intelligent voice guidance identification to a server according to a preset frequency so that the server performs data analysis according to the use information;

the usage information includes at least: the number of people using the device and the hot problem.

In addition, the invention also provides an intelligent voice guidance identifier, which comprises:

the receiving module is used for receiving a voice query instruction of a user;

the recognition module is used for recognizing the voice query instruction so as to analyze the query content of the user;

the query module is used for matching a corresponding solution scheme from a database according to the query content;

and the broadcasting module is used for broadcasting the answer scheme to the user by voice.

By adopting the technical scheme, the invention at least has the following beneficial effects:

the voice query instruction is recognized by receiving the voice query instruction of the user so as to analyze the query content of the user, a corresponding answer scheme is matched from a database according to the query content, and the answer scheme is broadcasted to the user by voice, so that the autonomous guidance of the user is realized, and the guidance information acquired by the user is richer, has pertinence and has better guidance effect. Moreover, due to the voice guidance, the problem of incomplete display of the guide information caused by limited display amount in the prior art is avoided, energy is saved, the environment is protected, and the user experience is good.

Drawings

In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts.

Fig. 1 is a flowchart of an intelligent voice-oriented identification method according to an embodiment of the present invention;

fig. 2 is a schematic block diagram of an intelligent voice guidance identifier according to an embodiment of the present invention.

Detailed Description

In order to make the objects, technical solutions and advantages of the present invention more apparent, the technical solutions of the present invention will be described in detail below. It is to be understood that the described embodiments are merely exemplary of the invention, and not restrictive of the full scope of the invention. All other embodiments, which can be derived by a person skilled in the art from the examples given herein without any inventive step, are within the scope of the present invention.

The technical solution of the present invention is further described in detail by the accompanying drawings and embodiments.

Referring to fig. 1, an embodiment of the present invention provides an intelligent voice-oriented identification method, including:

step S1, receiving a voice query instruction of a user;

step S2, recognizing the voice query instruction to analyze the query content of the user;

step S3, matching a corresponding solution scheme from a database according to the query content;

and step S4, the answer scheme is broadcasted to the user in a voice mode.

It should be noted that the intelligent voice-oriented identification method provided by the invention is suitable for intelligent voice-oriented identification. The intelligent voice guidance identification can be an intelligent voice robot or an intelligent voice guidance device. The technical solution provided by the present invention is applicable to scenarios including but not limited to: scenic tourist areas, shopping malls, schools, supermarkets and other public places.

Preferably, the intelligent voice guidance identifier includes a controller, and an AI recognition module, a voice module, a communication module, and a power module connected to the controller, where it should be noted that the controller includes but is not limited to: microprocessor, singlechip, DSP chip, FPGA chip, PLC chip etc..

The communication module is connected with a server, and the power module includes but is not limited to: the device comprises a storage battery power supply module, an alternating current power supply module and a solar power supply module. It can be understood that the intelligent warning care mark provided by the invention can be ensured to be normally powered under any condition by setting various power supply modes, and the reliability is high.

It can be understood that, according to the technical scheme provided by the invention, the voice query instruction is identified by receiving the voice query instruction of the user so as to analyze the query content of the user, the corresponding answer scheme is matched from the database according to the query content, and the answer scheme is broadcasted to the user by voice, so that the autonomous guidance of the user is realized, and the guidance information obtained by the user is richer, has more pertinence and has better guidance effect. Moreover, due to the voice guidance, the problem of incomplete display of the guide information caused by limited display amount in the prior art is avoided, energy is saved, the environment is protected, and the user experience is good.

Preferably, the recognizing the voice query instruction includes:

recognizing the voice query instruction according to a preset language recognition model;

the preset language recognition model comprises at least one of the following items:

a mandarin chinese language recognition model, an dialect language recognition mode, and an english recognition model.

The technical scheme provided by the invention can intelligently identify each dialect and each question asking mode, and has the advantages of high identification accuracy, good user experience and high satisfaction.

Preferably, the method further comprises:

if the voice query instruction cannot be identified or cannot be completely identified, prompting the user to query by using a standard voice query instruction, or providing a scenic spot management telephone and informing the user of manual query.

Preferably, the matching out of the corresponding solution from the database includes:

extracting keyword information after performing word segmentation, search and integration on the query content;

and performing matching query from the database according to the keyword information.

Preferably, the method further comprises:

correspondingly storing the location and direction information in the scenic spot range, query contents possibly existing around the location and direction information and an answer scheme corresponding to each query content in a database; wherein the location and direction information is identified in a database as a keyword.

Preferably, the method further comprises:

prestoring an electronic map within a scenic spot range;

identifying a current location on the electronic map;

and if the analyzed query content shows that the user needs to navigate to the specified place, matching the optimal path from the electronic map, and broadcasting the optimal path to the user by voice.

Preferably, the method further comprises:

and if the corresponding solution scheme cannot be matched from the database according to the query content, sending the query content to the server to remind a manager of the server to improve the solution scheme in the database according to the query content.

It can be understood that, in the technical scheme provided by the invention, millions of answer scheme voices about direction and location information are stored in the database and used for answering various problems of tourists; when the problem of incomprehensible sound exists, the intelligent voice guide identification can prompt a standard question method; when the questions which cannot be answered are encountered, the questions can be automatically stored and uploaded to the server, and a basis is provided for subsequently enriching the answer schemes in the database.

Preferably, the method further comprises:

in a standby state, when a wake-up instruction is received, starting working;

the wake-up instruction comprises: the voice wake-up instruction of the user, or the touch wake-up instruction sent by the user through the preset key. Preferably, the preset key is an intelligent voice key arranged on the intelligent voice guidance identifier.

It can be understood that when the user uses the intelligent voice guide identifier provided by the invention, the user can not only trigger the intelligent voice broadcast of the intelligent voice guide identifier by calling the key words at corresponding angles, but also trigger the intelligent voice broadcast of the intelligent voice guide identifier by pressing the intelligent voice key on the intelligent voice guide identifier, and the intelligent voice guide identifier can accurately answer the user question after receiving the question and analyzing the intention of the tourist. The technical scheme provided by the invention has the advantages of multiple applicable scenes, strong compatibility, good user experience and high satisfaction.

Preferably, the method further comprises:

sending the use information of the intelligent voice guidance identification to a server according to a preset frequency so that the server performs data analysis according to the use information;

the usage information includes at least: the number of people using the device and the hot problem.

It should be noted that the preset frequency may be daily, hourly, monthly, weekly, etc.

It can be understood that the server counts the number of people used each day and the hot problem, thereby laying a data foundation for subsequent data analysis and improvement of the guidance service.

It can be understood that the number of using persons can be counted according to the number of times of awakening of the intelligent voice guidance identification; the topical problem may be counted by the number of times each problem is asked and the number of times each solution is used.

In addition, referring to fig. 2, the present invention further provides an intelligent voice guidance identifier 100, including:

a receiving module 101, configured to receive a voice query instruction of a user;

the identification module 102 is configured to identify the voice query instruction to analyze query content of the user;

the query module 103 is configured to match a corresponding solution scheme from a database according to the query content;

and the broadcast module 104 is used for broadcasting the answer scheme to the user by voice.

It should be noted that the intelligent voice guidance identifier may be an intelligent voice robot or an intelligent voice guidance device. The technical solution provided by the present invention is applicable to scenarios including but not limited to: scenic tourist areas, shopping malls, schools, supermarkets and other public places.

It can be understood that, according to the technical scheme provided by the invention, the voice query instruction is identified by receiving the voice query instruction of the user so as to analyze the query content of the user, the corresponding answer scheme is matched from the database according to the query content, and the answer scheme is broadcasted to the user by voice, so that the autonomous guidance of the user is realized, and the guidance information obtained by the user is richer, has more pertinence and has better guidance effect. Moreover, due to the voice guidance, the problem of incomplete display of the guide information caused by limited display amount in the prior art is avoided, energy is saved, the environment is protected, and the user experience is good.

The above description is only for the specific embodiments of the present invention, but the scope of the present invention is not limited thereto, and any person skilled in the art can easily conceive of the changes or substitutions within the technical scope of the present invention, and all the changes or substitutions should be covered within the scope of the present invention. Therefore, the protection scope of the present invention shall be subject to the protection scope of the appended claims. The terms "first" and "second" are used for descriptive purposes only and are not to be construed as indicating or implying relative importance. The term "plurality" means two or more unless expressly limited otherwise.