阅读说明：本技术 问答式交互处理方法、装置及设备 (Question-answer type interactive processing method, device and equipment ) 是由 郭一贤 于 2019-08-21 设计创作，主要内容包括：本说明书实施例提供一种问答式交互处理方法、装置及设备,本实施例通过在问答任务的指定页面展示与操作序列相关的提醒信息,以便在基于提醒信息检测到快捷操作命令被触发时,可以执行与操作序列对应的操作,从而实现在具有相同需求时,无需用户重复历史操作,即可快速触发设备完成问答任务,极大地方便了用户,且减少了用户操作成本。(The embodiment of the specification provides a question-answer interactive processing method, a question-answer interactive processing device and question-answer interactive processing equipment, and the prompt information related to an operation sequence is displayed on a specified page of a question-answer task, so that when a prompt message is detected to trigger a shortcut operation command, the operation corresponding to the operation sequence can be executed, and therefore when the same requirement is met, the equipment can be triggered quickly to complete the question-answer task without repeated historical operation of a user, great convenience is brought to the user, and the operation cost of the user is reduced.)

1. A question-and-answer interactive processing method, the method comprising:

Displaying reminding information related to an operation sequence on a specified page of a question-answering task, wherein the operation sequence comprises the following steps: the user answers the answers of the questions in the question-answering task/the operation triggered by the answers in the historical time period, and the answers are sequenced in the order;

And detecting that a shortcut operation command is triggered based on the reminding information, executing the operation corresponding to the operation sequence, and obtaining a current execution result.

2. the method of claim 1, the performing operations corresponding to the sequence of operations comprising:

executing the question-answering task according to the answers in the operation sequence; or the like, or, alternatively,

and executing the operations in the operation sequence in sequence.

3. the method of claim 1, the operation triggered by an answer comprising: a next question page associated with the answer to the current question page is determined.

4. The method of any of claims 1 to 3, the operation triggered by the answer comprising:

taking the answer of the current question page as a screening condition, and screening from the result screened by taking the answer of the above question page as the screening condition; or the like, or, alternatively,

Performing information screening operation and information recommendation operation by taking all the answers as screening conditions; or the like, or, alternatively,

And evaluating the information according to all the answers and outputting an evaluation result.

5. The method of claim 1, the answers/operations in the sequence of operations being valid answers/valid operations that have an effect on the outcome of a question-answering task.

6. The method of claim 1, the sequence of operations further tagged with a time stamp when recorded, the reminder information comprising: in all operation sequences corresponding to the question-answering tasks, the shortcut operation controls of the operation sequences of N timestamps closest to the current time and/or the viewing controls of the operation sequences of M timestamps closest to the current time;

The quick operation control is used for triggering a quick operation command, the viewing control is used for triggering the quick operation control which displays the operation sequence of M timestamps closest to the current time, and M is larger than or equal to 2.

7. The method of claim 1, the sequence of operations further time-stamped when recorded, the method further comprising: and after the operation corresponding to the operation sequence is executed, updating the time stamp of the operation sequence.

8. The method of claim 1, the designated page being a home page of the question and answer task.

9. The method according to claim 1, applied to a terminal, for performing an operation corresponding to the operation sequence to obtain a current execution result, comprising:

And sending a shortcut operation command to the server so that the server executes the operation corresponding to the operation sequence, and receiving a current execution result fed back by the server.

10. A question-answering interaction processing apparatus, the apparatus comprising:

the information reminding module is used for displaying reminding information related to an operation sequence on a specified page of a question-answering task, and the operation sequence comprises the following steps: the user answers the answers of the questions in the question-answering task/the operation triggered by the answers in the historical time period, and the answers are sequenced in the order;

And the result obtaining module is used for detecting that the shortcut operation command is triggered based on the reminding information, executing the operation corresponding to the operation sequence and obtaining the current execution result.

11. A computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, wherein the processor implements the method of any one of claims 1 to 9 when executing the program.

Technical Field

The present disclosure relates to the field of information processing technologies, and in particular, to a question-answering type interactive processing method, device, and apparatus.

Background

The question-answer interactive processing is an information processing mode in which interaction exists between a user and a system. The system and the user can ask for one question and answer in a man-machine conversation mode, the user triggers an operation instruction through a terminal such as a smart phone, a tablet computer, wearable equipment and a computer, the system can perform corresponding operation after receiving the operation instruction, the operation result is displayed through the terminal, for example, a next question and answer page is displayed, and the user can further trigger the operation instruction according to the operation result until a final operation result is obtained. The question-answering type interactive processing mode has the advantages of flexibility, intuition, convenience in control and the like, and is widely applied to the technical field of information processing. Taking intelligent recommendation of financial products as an example, a user is guided to select a series of options in a series of interactive processes, and the system completes the intelligent recommendation of financial products according to the series of options selected by the user.

In practical applications, a task often needs to be completed by performing multiple operations, and the same requirement may exist for a user, and for this reason, the user is required to repeat the same action in order to complete the task. For example, in the question-answering type interactive processing, the user needs to repeatedly execute the same action in sequence according to guidance, and the efficiency is low.

disclosure of Invention

in order to overcome the problems in the related art, the specification provides a question-answering type interactive processing method, a question-answering type interactive processing device and question-answering type interactive processing equipment.

According to a first aspect of embodiments of the present specification, there is provided a question-answering type interactive processing method, including:

displaying reminding information related to an operation sequence on a specified page of a question-answering task, wherein the operation sequence comprises the following steps: the user answers the answers of the questions in the question-answering task/the operation triggered by the answers in the historical time period, and the answers are sequenced in the order;

And detecting that a shortcut operation command is triggered based on the reminding information, executing the operation corresponding to the operation sequence, and obtaining a current execution result.

According to a second aspect of embodiments of the present specification, there is provided a question-answering type interactive processing apparatus, the apparatus including:

The information reminding module is used for displaying reminding information related to an operation sequence on a specified page of a question-answering task, and the operation sequence comprises the following steps: the user answers the answers of the questions in the question-answering task/the operation triggered by the answers in the historical time period, and the answers are sequenced in the order;

And the result obtaining module is used for detecting that the shortcut operation command is triggered based on the reminding information, executing the operation corresponding to the operation sequence and obtaining the current execution result.

According to a third aspect of embodiments herein, there is provided a computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, wherein the processor implements the method as described in any one of the above when executing the program.

the technical scheme provided by the embodiment of the specification can have the following beneficial effects:

according to the embodiment of the specification, the prompt information related to the operation sequence is displayed on the specified page of the question-answering task, and the operation corresponding to the operation sequence can be executed when the prompt information detects that the shortcut operation command is triggered, so that the device can be triggered quickly to complete the question-answering task without repeated historical operation of a user when the same requirement is met, great convenience is brought to the user, and the operation cost of the user is reduced.

it is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the specification.

Drawings

the accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present specification and together with the description, serve to explain the principles of the specification.

FIG. 1 is a schematic diagram of a question-and-answer interactive interface shown in the present specification according to an exemplary embodiment.

FIG. 2 is a flow chart illustrating a question-and-answer interaction processing method according to an exemplary embodiment of the present specification.

FIG. 3 is a schematic diagram of a shortcut operation interface shown in the present specification according to an exemplary embodiment.

Fig. 4 is a hardware configuration diagram of a computer device in which the question-answering interactive processing device of the present specification is located.

Fig. 5 is a block diagram of a question-answering type interactive processing device according to an exemplary embodiment.

Detailed Description

Reference will now be made in detail to the exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, like numbers in different drawings represent the same or similar elements unless otherwise indicated. The embodiments described in the following exemplary embodiments do not represent all embodiments consistent with the present specification. Rather, they are merely examples of apparatus and methods consistent with certain aspects of the specification, as detailed in the appended claims.

The terminology used in the description herein is for the purpose of describing particular embodiments only and is not intended to be limiting of the description. As used in this specification and the appended claims, the singular forms "a", "an", and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise. It should also be understood that the term "and/or" as used herein refers to and encompasses any and all possible combinations of one or more of the associated listed items.

It should be understood that although the terms first, second, third, etc. may be used herein to describe various information, these information should not be limited to these terms. These terms are only used to distinguish one type of information from another. For example, the first information may also be referred to as second information, and similarly, the second information may also be referred to as first information, without departing from the scope of the present specification. The word "if" as used herein may be interpreted as "at … …" or "when … …" or "in response to a determination", depending on the context.

In practical applications, a task often needs to be completed by performing multiple operations, and the same requirement may exist for a user, and for this reason, the user is required to repeat the same action in order to complete the task. In particular in a question-and-answer interactive processing scenario, different answers may also trigger different operations. The user needs to input answers sequentially through the terminal to complete the question and answer task.

Taking psychological tests as an example, for the questions presented on the current page, the next questions corresponding to different answers may be different. When the user wants to retest, the user still needs to select a series of options in sequence through the terminal to complete the psychological test, even though the current requirement of the user is the same as the previous requirement. Taking the intelligent recommendation of financial products as an example, although the current demand of the user is the same as the previous demand, the intelligent financial assistant still needs to guide the user from the beginning to select a series of options through the terminal, so as to complete the intelligent recommendation of financial products. Fig. 1 is a schematic diagram of a question-answering interactive interface according to an exemplary embodiment. In this schematic, the user's requirements may be obtained through the user's answers and the next question page is associated with the answer to the current question, e.g., when the user selects a value-added solution, the next page is a question for a value-added solution related offer. After multiple answers, the intelligent financing assistant recommends corresponding financing products according to the user requirements.

Therefore, when the user has the same requirement, the user is required to repeat the historical actions to complete the task, and the longer the flow to be processed is, or the more the selected content is, the higher the processing cost is.

In view of this, the present specification provides a question-answering type interactive processing scheme, in which the prompt information related to the operation sequence is displayed on the specified page of the question-answering task, and when it is detected that the shortcut operation command is triggered based on the prompt information, the operation corresponding to the operation sequence can be executed, so that the question-answering task can be completed by triggering the device with one key without the need of the user to repeat the historical operation when the same requirement is met, thereby greatly facilitating the user and reducing the operation cost of the user.

the embodiments of the present specification are described below with reference to the accompanying drawings.

As shown in fig. 2, it is a flowchart of a question-answering interaction processing method according to an exemplary embodiment shown in this specification, and the method includes:

In step 202, a prompt message related to an operation sequence is displayed on a specified page of the question and answer task, where the operation sequence includes: the user answers the answers of the questions in the question-answering task/the operation triggered by the answers in the historical time period, and the answers are sequenced in the order;

In step 204, it is detected that the shortcut operation command is triggered based on the reminding information, and the operation corresponding to the operation sequence is executed to obtain the current execution result.

the question-answering type interactive processing method provided by the embodiment can be implemented through software, or can be implemented through combination of software and hardware or hardware, and the related hardware can be composed of two or more physical entities or one physical entity. The method of the embodiment can be applied to electronic equipment with processing capability. The electronic device may be a PC, a tablet computer, a notebook computer, a desktop computer, a PDA (Personal Digital Assistant), or the like. The method of the embodiment can be implemented by one device, and can also be implemented by a plurality of devices.

the question-answering task can be a task which needs to execute at least two operations to be completed, and the operations can be triggered by a user. The question-answering tasks can be used for recommending information, evaluating and the like, and user requirements can be collected in a question-answering mode. For example, for financial product recommendation, for shop recommendation, for merchandise recommendation, for psychology evaluation, for competency evaluation, and so forth.

The designated page may be a page designated in the execution process of the question and answer task, and in order to reduce the operation cost, in one example, the designated page may be a home page in the question and answer task, so that a user can trigger a shortcut operation command on the home page, and the number of user operations is greatly reduced. It should be understood that the designated page may also be other pages in the question and answer task, for example, each page in the execution process of the question and answer task is defined as the designated page, so that the user can trigger the shortcut operation command on any page.

In order to trigger the shortcut operation command, a designated page can be used for displaying reminding information related to an operation sequence. The sequence of operations includes: and (3) answering the answers of the questions in the question-answering task/the operations triggered by the answers by the users in the historical time period, and sequencing the answers in the order.

The answer to the question may be detected by means of a user selecting an option or inputting data. The operation triggered by the answer may be an operation that the user triggers the device to perform after selecting or inputting the answer.

In one example, different answers may trigger different next question pages for the same question. To this end, the answers or actions triggered by the answers are sorted in order of answer in order to be able to restore all or part of the historical actions. For example, the question-answering task may include one or more question-answering subtask sequences, which may also be referred to as a question-answering path. According to the answer of the user to the question and answer task, the question and answer subtask sequence corresponding to the current operation of the user can be obtained.

Taking psychological tests as an example, for different answers to a current question, it may be triggered to jump to a page where a different next question is located. For example, one or more question paths may be formed according to the relationship between the answer of each question and the next question in the question-answering task, different users may trigger different question paths, the questions answered by the users may have differences, and the number of questions answered by the users may also have differences.

The answer may be user information indicating a user requirement, and in a case where the operation sequence includes answers from the user to questions in the question-and-answer task in a historical period of time, the performing of the operation corresponding to the operation sequence may include: and executing the question-answering task according to the answers in the operation sequence.

Regarding the execution of the question and answer task, it may be to perform all or part of the operations for the question and answer task. In the case of known answers, the operations required to perform the question-answering task can also be restored by the answers. In one embodiment, performing the question-answering task may be performing the operation triggered by the last answer. For example, in the case where the operation triggered by the last answer is to perform the information filtering operation and the information recommending operation with all the answers as the filtering conditions, performing the question-answering task may be to perform the operation triggered by the last answer. For another example, in the case that the operation triggered by the last answer is to show the corresponding psychological test result, the performing of the question-answering task may be to perform the operation triggered by the last answer.

in another embodiment, in order to not change the logic for executing the question-answering task, the execution of the question-answering task may be the operation triggered by executing each answer in turn, so as to simulate the user operation by using the answers to complete the question-answering task. In an example, the operation triggered by the answer in the operation sequence is determined, and the operation triggered by each answer is sequentially executed according to the sequence of the answers in the operation sequence, so that the operation under the same requirement can be repeatedly executed without manual operation of a user. For example, when the operation triggered by the answer is executed, the execution result can be displayed so as to simulate the process of operating the device by the user.

The sequence of operations may also include: and the operation is triggered by the answer, the operation is sorted according to the answer sequence, and the answer is obtained by the user answering the question in the question and answer task in the historical time period. In one example, the performing of the operation corresponding to the operation sequence may include: and sequentially executing the operations in the operation sequence to obtain a current execution result. By directly recording the operation triggered by the answer, when the shortcut operation command is detected, the corresponding operation can be quickly executed. In another example, the performing of the operation corresponding to the sequence of operations may include: and executing the operation of the specified sequence number in the operation sequence, thereby realizing the operation of the executing part.

with respect to the operations triggered by the answers, the question page may include one or more questions that, upon selection or entry of an answer, would trigger entry into the next question page. In one example, the next question page may be a FixedPage, and implementing different answers can also go to the same next question page. In another example, the next question page may be a page bound to the answer of the current question page, or may be processed according to the answer of the current question page, and the next question page may be generated and displayed according to the processing result. As shown in fig. 1, the second diagram in fig. 1 is a page obtained by the user after selecting the value-added scheme option in the first diagram. The third graph is a page obtained by the user after selecting the high gain pursuit option in the second graph. To this end, the operation triggered by the answer may include: a next question page associated with the answer to the current question page is determined. Further, the determined next question page can be displayed. This embodiment enables that different answers may go to different next question pages.

The operations triggered by the answers may include other operations for different application scenarios. For example, the operation triggered by the answer includes: and taking the answer of the current question page as a screening condition, and screening from the result screened by taking the answer of the above question page as the screening condition. In this embodiment, each time an answer is selected or input, the screening operation is triggered to be executed, so that sequential screening is realized. Furthermore, the answer in the operation triggered by the answer is the answer of the last question, and after the answer of the current question page is taken as the screening condition and the results screened by taking the answer of the above question page as the screening condition are screened, the recommendation operation is executed according to the screening result. Where the last question is not necessarily the last question in the question-and-answer task, where the question-and-answer task includes a plurality of subtask sequences, the last question may be the last question of the subtask sequences.

in some application scenarios, the filtering condition may be unordered, and for this reason, in another embodiment, the answer mentioned in the operation triggered by the answer is the answer of the last question, and the operation may include: and performing information screening operation and information recommendation operation by taking all the answers as screening conditions. After the last question is answered, the information screening operation and the information recommendation operation are executed by taking all the answers as screening conditions, and quick recommendation is achieved.

It will be appreciated that in some scenarios, although the screening conditions are the same, the results obtained are different. The embodiment can realize quick response to obtain the latest dynamic result.

In some scenarios, the answer is used for evaluation/evaluation, and for this reason, in another embodiment, the operation triggered by the answer may include: and evaluating the information according to all the answers and outputting an evaluation result.

It can be understood that in some scenarios, although the information to be evaluated is the same, the obtained result may be different, and the embodiment may implement a quick response to obtain the latest evaluation result. The operation triggered by the answer may also be other operations, which are not described herein.

In a question-answering interaction, there may be situations where a re-selection or input is returned, etc., whereas an operation triggered by an answer or a replaced answer is invalid due to the re-selection or input, for which, in another embodiment, the answer/operation in the sequence of operations is a valid answer/valid operation that has an effect on the outcome of the question-answering task. Therefore, by recording valid answers or valid operations, useless operations can be avoided during shortcut processing.

In the question-answering interaction, after the execution of the question-answering task is completed, the answer of the question-answering task is generally considered to be valuable, and for this reason, in one embodiment, the operation sequence is recorded after the completion of the execution of the question-answering task is detected. Furthermore, when the completion state of the question and answer task is monitored, each answer influencing the result or operation record triggered by the answer can be stored as an operation sequence. It can be seen that this embodiment can increase the value of the sequence of operations.

In order to allow the user to distinguish between different operation sequences, in one embodiment, the operation sequences may be time-stamped when they are recorded, i.e., the operation sequences may also be time-stamped when they are recorded. As can be seen, different sequences of operations may be distinguished by timestamps. In another embodiment, some or all of the answers may be used as identifiers to distinguish different operation sequences.

Regarding the reminder information, the reminder information is information for reminding the user that the shortcut operation can be performed. The user can operate the reminding information or trigger the shortcut operation command according to the reminding information. For example, the reminder information may include: and in all operation sequences corresponding to the question and answer tasks, the shortcut operation control of the operation sequence of the N timestamps closest to the current time and/or the view control of the operation sequence of the M timestamps closest to the current time.

The quick operation control is used for triggering a quick operation command, the viewing control is used for triggering and displaying M quick operation controls, the M quick operation controls are quick operation controls of operation sequences of M timestamps closest to the current time, and M is larger than or equal to 2. The sequence of operations is time stamped. One operation sequence may correspond to one shortcut control. M and N are natural numbers. The N shortcut operation controls can be sorted according to the time stamps, and the M shortcut operation controls can also be sorted according to the time stamps. Such as ordered by time from near to far.

In some scenarios, the user may only have a need to perform the last historical operation, for which N is 1, and the reminder information may include: and in all operation sequences corresponding to the question-answering tasks, the shortcut operation control of the operation sequence of the timestamp closest to the current time. And the user can trigger and execute the operation corresponding to the operation sequence by clicking the shortcut operation control, so as to obtain the current execution result.

in some scenarios, the user may have a need to select a historical operation, for which N is greater than 1, and the reminder information may include: and the shortcut operation control comprises a plurality of timestamps closest to the current time in all operation sequences corresponding to the question and answer tasks. And different shortcut controls correspond to different operation sequences to trigger different shortcut operations. And the user can trigger and execute the operation corresponding to the operation sequence by clicking one of the shortcut operation controls to obtain the current execution result. The shortcut operation controls corresponding to different operation sequences can be sorted according to the time stamps. And aiming at the quick operation controls corresponding to different operation sequences, partial answers or all answers can be used as the identification of the quick operation control so as to distinguish different quick operation controls.

In practical applications, limited by the page layout of the designated page, the shortcut operation control of multiple operation sequences may not be simultaneously displayed, and for this reason, in an embodiment, the reminding information may include: and the viewing control is used for triggering the quick operation control which displays the operation sequences of the M timestamps closest to the current time.

In this embodiment, the shortcut operation control with more operation sequences can be displayed on a new page. The user can click the view control to view more shortcut operation controls of the operation sequence, and various choices can be provided.

As one of the combinations, the reminding information includes: and in all operation sequences corresponding to the question and answer tasks, the shortcut operation control of the operation sequence of the timestamp closest to the current time and the view controls of the operation sequences of the M timestamps closest to the current time. Fig. 3 is a schematic diagram of a shortcut operation interface shown in this specification according to an exemplary embodiment. The "also last selection" button in the figure is a shortcut control for the operation sequence of the most recent 1 time stamp, and the "previous selection" button is a view control for the operation sequence of a plurality of time stamps closest to the current time. When the 'selection previous time' button is clicked, the operation corresponding to the operation sequence of the latest 1 time stamp is triggered to be executed, when the 'selection previous time' button is clicked, the shortcut operation control displaying the operation sequence of the latest 3 time stamps is triggered, and the 'selection previous time' button can be displayed, so that more historical selections can be viewed. In order to distinguish the three controls, the answers are used as identifiers to be displayed on the shortcut control, such as: a 'value-added scheme-high income-income 10% -15% -investment less than 1 year' button, a 'value-added scheme-win GDP-income 10% -15% -investment less than 1 year' button, a 'value-added scheme-high income-income 10% -15% -investment less than 1 year' button and the like. The different buttons may be ordered in time stamp order from near to far. When a button of 'value-added scheme-high income-income 10% -15% -investment less than 1 year' is clicked, the operation corresponding to the operation sequence of the latest 1 timestamp can be triggered and executed. Although the requirements are the same, the results of queries performed according to the same requirements at different times may be the same or different.

In order to avoid the situation that the operation sequence is recorded every time the operation is executed, and the operation sequence is repeated, in one embodiment, the method further comprises: and after the operation corresponding to the operation sequence is executed, updating the time stamp of the operation sequence. In the embodiment, the shortcut trigger control corresponding to the same operation sequence is only displayed once and the timestamp is the latest time in a mode of updating the timestamp of the operation sequence.

The operation corresponding to the execution operation sequence may be executed by the execution end, or the shortcut operation command may be sent to the server end and executed by the server end, and the execution end obtains the current execution result fed back by the server end. In one example, the method is applied to a terminal, and the executing the operation corresponding to the operation sequence to obtain the current execution result includes: and sending a shortcut operation command to the server so that the server executes the operation corresponding to the operation sequence, and receiving a current execution result fed back by the server. Correspondingly, the question-answer interactive processing method can comprise the following steps:

displaying reminding information related to an operation sequence on a specified page of a question-answering task, wherein the operation sequence comprises the following steps: the user answers the answers of the questions in the question-answering task/the operation triggered by the answers in the historical time period, and the answers are sequenced in the order; and sending the shortcut operation command to the server side based on the prompt information when the shortcut operation command is triggered, so that the server side executes the operation corresponding to the operation sequence, and receives the current execution result fed back by the server side.

According to the embodiment, the server executes the operation corresponding to the operation sequence, so that the processing pressure of the terminal can be relieved.

The various technical features in the above embodiments can be arbitrarily combined, so long as there is no conflict or contradiction between the combinations of the features, but the combination is limited by the space and is not described one by one, and therefore, any combination of the various technical features in the above embodiments also belongs to the scope disclosed in the present specification.

The present description illustrates one of the combinations. And presetting a question-answering task needing to record an operation sequence, wherein the question-answering task can be specified by a user. When the question-answering task is executed, whether a series of operations of the question-answering task are completed or not can be monitored, and the completion state of the question-answering task is detected. When the completion state of the question-answering task is monitored, each key operation record influencing the result can be stored as an operation set (ordered operation sequence), for example, in a server/database, and is marked with a time stamp. And presetting a flow starting point of the question and answer task, and reading the database to judge whether a historical timestamp record exists or not when the user uses the functional flow. And when the effective record is read, displaying the shortcut operation control to support the user to read the operation of the latest timestamp, or displaying the check control to support the user to read the operation set M times latest. When a user triggers the shortcut operation control with the latest timestamp, the system reads each key operation in the record and dynamically acquires the corresponding result according to the series of operations. When the user triggers to read the operation set for the latest M times, the system reads the timestamp mark and the corresponding operation set which meet the requirements. When a user triggers one of the operation set options, the system reads each key operation in the record and dynamically acquires a corresponding result according to the series of operations.

in this embodiment, a series of valid historical actions are recorded as a shortcut selection in a multi-condition screening or long funnel by marking key actions in the flow. And operation set records of a plurality of times are supported, and the latest result corresponding to each operation set is supported to be obtained.

the embodiment is not limited to recording historical contents or only using the previous result, but records a series of related effective operations of a plurality of time points, and solves the problem that the same requirement is repeated to obtain dynamic results in a multi-condition screening or long funnel process.

Corresponding to the embodiments of the question-answering type interactive processing method, the specification also provides embodiments of a question-answering type interactive processing device and an electronic device applied by the question-answering type interactive processing device.

The embodiment of the question-answering type interactive processing device can be applied to computer equipment. The device embodiments may be implemented by software, or by hardware, or by a combination of hardware and software. The software implementation is taken as an example, and is formed by reading corresponding computer program instructions in the nonvolatile memory into the memory for running through the processor of the computer device where the software implementation is located as a logical means. From a hardware aspect, as shown in fig. 4, it is a hardware structure diagram of a computer device in which the question-and-answer interactive processing apparatus in this specification is located, except for the processor 410, the network interface 420, the memory 430, and the nonvolatile memory 440 shown in fig. 4, in an embodiment, the computer device in which the question-and-answer interactive processing apparatus 431 is located may also include other hardware according to an actual function of the device, which is not described again.

As shown in fig. 5, a block diagram of a question-answering type interactive processing device according to an exemplary embodiment is shown in the present specification, and the device includes:

The information reminding module 52 is configured to display reminding information related to an operation sequence on a specified page of the question-answering task, where the operation sequence includes: the user answers the answers of the questions in the question-answering task/the operation triggered by the answers in the historical time period, and the answers are sequenced in the order;

And a result obtaining module 54, configured to detect that the shortcut operation command is triggered based on the reminding information, execute an operation corresponding to the operation sequence, and obtain a current execution result.

In an optional embodiment, the result obtaining module performs an operation corresponding to the operation sequence, including:

Executing the question-answering task according to the answers in the operation sequence; or the like, or, alternatively,

And sequentially executing the operations in the operation sequence to obtain a current execution result.

in an alternative embodiment, the operation triggered by the answer comprises: a next question page associated with the answer to the current question page is determined.

In an alternative embodiment, the operation triggered by the answer comprises:

Taking the answer of the current question page as a screening condition, and screening from the result screened by taking the answer of the above question page as the screening condition; or the like, or, alternatively,

Performing information screening operation and information recommendation operation by taking all the answers as screening conditions; or the like, or, alternatively,

And evaluating the information according to all the answers and outputting an evaluation result.

in an alternative embodiment, the answers/operations in the sequence of operations are valid answers/valid operations that have an effect on the outcome of the question-answering task.

In an alternative embodiment, the sequence of operations is further time stamped when recorded, and the reminder information includes: in all operation sequences corresponding to the question-answering tasks, the shortcut operation controls of the operation sequences of N timestamps closest to the current time and/or the viewing controls of the operation sequences of M timestamps closest to the current time;

The quick operation control is used for triggering a quick operation command, the viewing control is used for triggering the quick operation control which displays the operation sequence of M timestamps closest to the current time, and M is larger than or equal to 2.

In an alternative embodiment, the sequence of operations is further time-stamped when recorded, the apparatus further comprising a time-stamp update module (not shown in fig. 5) for: and after the operation corresponding to the operation sequence is executed, updating the time stamp of the operation sequence.

In an alternative embodiment, the designated page is a home page of the question and answer task.

for the device embodiments, since they substantially correspond to the method embodiments, reference may be made to the partial description of the method embodiments for relevant points. The above-described embodiments of the apparatus are merely illustrative, wherein the modules described as separate parts may or may not be physically separate, and the parts displayed as modules may or may not be physical modules, may be located in one place, or may be distributed on a plurality of network modules. Some or all of the modules can be selected according to actual needs to achieve the purpose of the solution in the specification. One of ordinary skill in the art can understand and implement it without inventive effort.

Accordingly, the present specification further provides a computer device, which includes a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor implements the question-answering interaction processing method according to any one of the above items when executing the program.

The embodiments in the present specification are described in a progressive manner, and the same and similar parts among the embodiments are referred to each other, and each embodiment focuses on the differences from the other embodiments. In particular, for the apparatus embodiment, since it is substantially similar to the method embodiment, the description is relatively simple, and for the relevant points, reference may be made to the partial description of the method embodiment.

Correspondingly, the embodiment of the specification further provides a question-answering type interactive processing system, and the system comprises a terminal and a server.

The terminal displays reminding information related to an operation sequence on a specified page of a question and answer task, wherein the operation sequence comprises the following steps: the user answers the answers of the questions in the question-answering task/the operation triggered by the answers in the historical time period, and the answers are sequenced in the order;

The terminal detects that the shortcut operation command is triggered based on the reminding information and sends the shortcut operation command to the server side;

The server executes the operation corresponding to the operation sequence;

And the terminal receives the current execution result fed back by the server.

Correspondingly, the embodiments of the present specification further provide a computer storage medium, in which program instructions are stored, and when the program instructions are executed by a processor, the method for processing question-answering type interaction is implemented.

Embodiments of the present description may take the form of a computer program product embodied on one or more storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having program code embodied therein. Computer-usable storage media include permanent and non-permanent, removable and non-removable media, and information storage may be implemented by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of the storage medium of the computer include, but are not limited to: phase change memory (PRAM), Static Random Access Memory (SRAM), Dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), Read Only Memory (ROM), Electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technologies, compact disc read only memory (CD-ROM), Digital Versatile Discs (DVD) or other optical storage, magnetic tape storage or other magnetic storage devices, or any other non-transmission medium, may be used to store information that may be accessed by a computing device.

Other embodiments of the present description will be apparent to those skilled in the art from consideration of the specification and practice of the invention disclosed herein. This specification is intended to cover any variations, uses, or adaptations of the specification following, in general, the principles of the specification and including such departures from the present disclosure as come within known or customary practice within the art to which the specification pertains. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the specification being indicated by the following claims.

it will be understood that the present description is not limited to the precise arrangements described above and shown in the drawings, and that various modifications and changes may be made without departing from the scope thereof. The scope of the present description is limited only by the appended claims.

The above description is only a preferred embodiment of the present disclosure, and should not be taken as limiting the present disclosure, and any modifications, equivalents, improvements, etc. made within the spirit and principle of the present disclosure should be included in the scope of the present disclosure.