阅读说明：本技术 一种面向客户承诺的合同订单管理的方法和系统 (Customer commitment oriented contract order management method and system ) 是由 祝德兆 于 2021-06-09 设计创作，主要内容包括：本发明提供了一种面向客户承诺的合同订单管理的方法和系统,其方法包括：企业端获取预设装修报价方案,并基于预设装修报价方案生成对应的装修项订单以及面向客户的合同订单；企业端将装修项订单以及合同订单发送至客户终端,且客户基于所述客户终端选择接受或拒绝；若客户选择接受,获取企业向客户承诺的多个交付时段以及承诺的订单完工交付日期；否则,进行订单洽商,并基于洽商结果执行相应的装修服务,同时将所述洽商结果进行保存,实现对订单的管理。通过确定每个项目的订单接受与否,针对接受的订单向客户承诺交付日期,并提供准确的装修服务,从而为客户满意度的提高提供支持。(The invention provides a method and a system for managing a contract order committed by a customer, wherein the method comprises the following steps: the method comprises the steps that an enterprise side obtains a preset decoration quotation scheme, and generates a corresponding decoration item order and a contract order facing a client based on the preset decoration quotation scheme; the enterprise terminal sends the decoration item order and the contract order to a client terminal, and the client selects acceptance or rejection based on the client terminal; if the customer chooses to accept, acquiring a plurality of delivery time intervals promised by the enterprise to the customer and the finished delivery date of the promised order; otherwise, carrying out order negotiation, executing corresponding decoration service based on negotiation result, and storing the negotiation result to realize order management. By determining whether the order of each project is accepted or not, the delivery date is promised to the customer for the accepted order, and an accurate finishing service is provided, thereby supporting the improvement of customer satisfaction.)

1. A method for customer commitment oriented contract order management, comprising:

step 1: an enterprise terminal acquires a preset decoration quotation scheme and generates a corresponding decoration item order and a contract order facing a client based on the preset decoration quotation scheme;

step 2: the enterprise terminal sends the decoration item order and the contract order to a client terminal, and the client selects acceptance or rejection based on the client terminal;

and step 3: if the customer chooses to accept, acquiring a plurality of delivery time intervals promised by the enterprise to the customer and the finished delivery date of the promised order;

and 4, step 4: otherwise, carrying out order negotiation, executing corresponding decoration service based on negotiation result, and storing the negotiation result to realize order management.

2. The method for contract order management with customer commitment as claimed in claim 1, wherein in step 1, the enterprise side obtains a preset decoration quotation scheme and generates a corresponding decoration item order based on the preset decoration quotation scheme, comprising:

the method comprises the steps that an enterprise side obtains a plurality of preset decoration quotation schemes;

extracting characteristic information of each preset decoration quotation scheme, and matching target decoration items from a preset decoration item library based on preset matching rules;

wherein a predetermined finishing quotation scheme matches at least one of said target finishing items;

determining a mapping relation between each preset decoration quotation scheme and a target decoration item, and generating a mapping relation table from the mapping relation to obtain a decoration item order corresponding to each preset decoration quotation scheme;

acquiring the decoration item order and the customer information, and respectively determining an order mark and a customer mark corresponding to the decoration item order and the customer information;

matching contract order information matched with the order mark and the customer mark from a preset contract information base based on a preset matching mode, wherein the contract order information comprises a decoration type mark and decoration data;

determining a corresponding contract template and contract agreement content based on the decoration type identifier and the client identifier;

generating an initial contract order based on the contract template, contract agreement content and the contract order information, wherein the initial contract order is an electronic contract;

based on a preset contract approval process, approving the initial contract order and obtaining an approval result, wherein the approval result comprises approval qualification and approval disqualification, and corresponding modification opinions are provided when the approval is disqualified;

the enterprise end triggers corresponding modification operation based on the modification opinions, modifies the initial contract order based on the modification operation and acquires corresponding modification content;

recording the modification content, and after the initial contract order is modified, examining and approving the modified initial contract order based on a preset contract examination and approval process again until the examination and approval are qualified;

and based on the preset contract order format, carrying out format conversion and typesetting on the approved initial contract order to obtain a final contract order.

3. The method of claim 2, wherein recording the modification comprises:

acquiring initial contract orders after approval is qualified, and analyzing the initial contract orders after approval to obtain corresponding element contents, wherein the number of the element contents is multiple;

extracting an incidence relation identifier of the element content, wherein the incidence relation identifier is used for identifying the corresponding relation between each element content;

determining a document style for displaying the element content based on the corresponding relation;

displaying the element content based on the document style, and acquiring a document arrangement rule corresponding to the document style;

and typesetting the element content based on the document arrangement rule.

4. The method of claim 1, wherein in step 2, the enterprise sends the decoration item order and the contract order to a client terminal, and the client selects acceptance or rejection based on the client terminal, and the method comprises:

acquiring the decoration item order and the order data corresponding to the contract order, and converting the order data into binary data with a preset format;

determining the effective bit of the binary data, and determining the compression bit width corresponding to the order data based on the bit width of the effective bit;

compressing the order data based on the compression bit width to obtain an order data compression set;

constructing a data transmission link between the enterprise terminal and the client terminal, wherein at least one data transmission link is provided;

partitioning the order data compression set, wherein each order data block has a position identifier in the order data compression set;

based on the data transmission link, transmitting the blocked order data to a client terminal, and the client terminal merging and decompressing the order data blocks based on the position identification to obtain the decoration item order and the contract order;

and the customer selects to accept or reject the decoration item order and the contract order based on the customer terminal, and feeds back a selection result to the enterprise terminal based on the data transmission link.

5. The method of claim 1, wherein the step 3 of obtaining a plurality of delivery periods of the business to the customer and the committed order completion delivery date if the customer chooses to accept comprises:

the enterprise end receives a selection result sent by a client, and when the client selects to accept, the enterprise end obtains basic information of the decoration item accepted by the client;

based on the basic information of the decoration items, calculating the theoretical construction speed of a single decoration item of the enterprise according to the following formula;

wherein V represents the theoretical construction speed of the single decoration project of the enterprise; eta represents the evaluation coefficient of the decoration scheme, and the values are generally 0.01, 0.02 and 0.03; h represents the workload of the single decoration project; lambda represents an interference factor in the decoration process, and the value range is (0.115, 0.119); x represents a decoration detail degree value; t represents the theoretical time length value used for finishing the finishing of a single finishing project;

determining the weight values of different decoration items in the basic information of the decoration items, and sequencing the decoration items based on the descending order of the weight values;

sequentially decorating according to the sequencing result of the decoration projects based on the theoretical construction speed, and determining the date of finishing each decoration project;

and the enterprise terminal takes the date of finishing each decoration project as the delivery time of the commitment client, forms a plurality of delivery time intervals, and determines the date of finishing the last decoration project as the finished delivery date of the order.

6. The method of contract order management for customer commitment as claimed in claim 5, wherein the enterprise terminal takes a date of completion of each decoration project as a delivery time of the commitment customer, and forms a plurality of delivery periods, and determines a date of completion of the last decoration project as a finished delivery date of the order, comprising:

acquiring a real-time construction progress, and determining whether corresponding decoration projects can be finished in a plurality of delivery time intervals of a commitment customer and whether orders can be finished in due date or not based on the real-time construction progress;

if the date adjustment cannot be completed in due date, the enterprise terminal sends a date adjustment request to the client terminal and determines the specific date after adjustment;

when receiving a date adjustment request, the client judges whether the adjusted specific date is within an allowable range, and sends modification confirmation information to the enterprise terminal only when the adjusted specific date is within the allowable range;

the enterprise terminal modifies the preset delivery time interval and the order completion delivery date according to the received modification confirmation information;

otherwise, the client sends modification refusal information to the enterprise terminal, and the enterprise terminal determines the date needing to be adjusted again when receiving the modification refusal information until the client sends modification confirmation information.

7. The method according to claim 1, wherein in step 4, if not, performing order reconciliation, and performing corresponding decoration service based on a reconciliation result, and simultaneously saving the reconciliation result, the method comprises:

acquiring a business negotiation result of an enterprise and a client, and revising a contract order based on the business negotiation result to obtain a target contract order;

executing corresponding decoration service for the customer based on the target contract order;

meanwhile, determining the size of the file corresponding to the merchant result, and determining a target storage interval to which the file corresponding to the merchant result belongs according to the size of the file corresponding to the merchant result and a plurality of pre-divided file storage intervals;

extracting a storage mode identification of the file corresponding to the merchant result, and judging whether the file corresponding to the merchant result needs to be compressed and stored or not based on the storage mode identification;

if so, compressing the file corresponding to the result of the negotiation, and storing the compressed file to the target storage interval;

otherwise, directly storing the file corresponding to the result of the quotient negotiation to the target storage interval.

8. The method of claim 1, wherein the step 3, if the customer chooses to accept, the enterprise commits the customer to a plurality of delivery periods and commits the order to a finished delivery date, comprises:

obtaining a selection result of the customer, and determining decoration information of the customer when the customer selects and accepts;

the decoration information comprises the number of projects needing decoration and the complexity degree of the projects needing decoration;

based on the decoration information, calculating decoration workload corresponding to the customer order according to the following formula:

wherein, alpha represents the decoration workload corresponding to the customer order; i represents the number of the current decoration items in the customer order and has a value range of [1, n](ii) a n represents the total number of decoration items contained in the customer order; s_iRepresenting the workload corresponding to the ith decoration project; delta_iRepresenting the complexity value corresponding to the ith decoration project; gamma represents an error coefficient, and the value range is (0.05, 0.1);

calculating the length of time used by the enterprise to theoretically complete the customer order according to the decoration workload corresponding to the customer order:

wherein T represents a length of time taken by the business to theoretically complete a customer order; v. of_iRepresenting the speed value corresponding to the ith decoration item in the finished customer order; mu represents the business proficiency degree value of the employee, and the value range is (80, 100); tau represents the efficiency value of processing the customer order by the enterprise, and the value range is (0.8, 1);representing the influence factors of external factors on the completion of the customer orders of the enterprises, and the value range is (0.1, 0.2);

comparing the calculated time length value with a preset time length value;

if the time length value is less than or equal to the preset time length value, judging that the decoration speed is qualified, and making a commitment to a customer to complete the decoration on a preset delivery date;

otherwise, judging that the decoration speed is unqualified, and adjusting the decoration speed based on the time length value until the time length value is less than or equal to the preset time length value.

9. A system for customer commitment oriented contract order management, comprising:

the contract generation module is used for receiving a preset decoration quotation scheme acquired by an enterprise terminal, and generating a corresponding decoration item order and a contract order facing a client based on the preset decoration quotation scheme;

the data transmission module is used for sending the decoration item order and the contract order to a client terminal by the enterprise terminal, and the client selects acceptance or rejection based on the client terminal;

a completion date determination module for the enterprise to commit a plurality of delivery time slots to the customer and to commit a completion delivery date of the order if the customer chooses to accept;

and the contract revision module is used for carrying out order negotiation on the enterprise and the client, executing corresponding decoration service based on negotiation results, and storing the negotiation results to realize order management.

Technical Field

The invention relates to the technical field of computers, in particular to a method and a system for managing a contract order committed by a customer.

Background

At present, contract management is an important part in business operation, the quality of the management directly influences the smoothness of business flow, and the idea is utilized to bring the contract management into computer management, and the contract management is designed to be multiple users, put on a computer network for operation, and mutually integrated with a finance, warehouse, price marking, selling and the like system, information sharing is realized, the tracking management of the whole processes of contract signing, fulfillment, change to termination and the like is realized, a fund utilization plan is provided for finance, limited funds are fully utilized, and the fund utilization rate is improved. The traditional contract management adopts a manual transmission mode, manual examination and verification are carried out, time is wasted, data are not easy to store, and a large amount of manpower, material resources and financial resources are wasted;

therefore, the invention provides a method and a system for managing a customer-committed contract order, which can analyze whether the order of each project is accepted or not, thereby carrying out quick response decision on the customer order, providing accurate decoration service for the customer aiming at the accepted order, and determining the delivery date, thereby providing support for improving the customer satisfaction.

Disclosure of Invention

The invention provides a customer-committed contract order management method and a customer-committed contract order management system, which are used for determining whether an order of each project is accepted or not, committing delivery date to a customer aiming at the accepted order and providing accurate decoration service, thereby providing support for improving customer satisfaction.

The invention provides a method for managing a contract order committed to a customer, which comprises the following steps:

step 1: an enterprise terminal acquires a preset decoration quotation scheme and generates a corresponding decoration item order and a contract order facing a client based on the preset decoration quotation scheme;

step 2: the enterprise terminal sends the decoration item order and the contract order to a client terminal, and the client selects acceptance or rejection based on the client terminal;

and step 3: if the customer chooses to accept, acquiring a plurality of delivery time intervals promised by the enterprise to the customer and the finished delivery date of the promised order;

and 4, step 4: otherwise, carrying out order negotiation, executing corresponding decoration service based on negotiation result, and storing the negotiation result to realize order management.

Preferably, in step 1, the method for managing a contract order committed by a customer, where an enterprise side acquires a preset decoration quotation scheme and generates a corresponding decoration item order based on the preset decoration quotation scheme, includes:

the method comprises the steps that an enterprise side obtains a plurality of preset decoration quotation schemes;

extracting characteristic information of each preset decoration quotation scheme, and matching target decoration items from a preset decoration item library based on preset matching rules;

wherein a predetermined finishing quotation scheme matches at least one of said target finishing items;

determining a mapping relation between each preset decoration quotation scheme and a target decoration item, and generating a mapping relation table from the mapping relation to obtain a decoration item order corresponding to each preset decoration quotation scheme;

acquiring the decoration item order and the customer information, and respectively determining an order mark and a customer mark corresponding to the decoration item order and the customer information;

matching contract order information matched with the order mark and the customer mark from a preset contract information base based on a preset matching mode, wherein the contract order information comprises a decoration type mark and decoration data;

determining a corresponding contract template and contract agreement content based on the decoration type identifier and the client identifier;

generating an initial contract order based on the contract template, contract agreement content and the contract order information, wherein the initial contract order is an electronic contract;

based on a preset contract approval process, approving the initial contract order and obtaining an approval result, wherein the approval result comprises approval qualification and approval disqualification, and corresponding modification opinions are provided when the approval is disqualified;

the enterprise end triggers corresponding modification operation based on the modification opinions, modifies the initial contract order based on the modification operation and acquires corresponding modification content;

recording the modification content, and after the initial contract order is modified, examining and approving the modified initial contract order based on a preset contract examination and approval process again until the examination and approval are qualified;

and based on the preset contract order format, carrying out format conversion and typesetting on the approved initial contract order to obtain a final contract order.

Preferably, the method for managing the contract order promised by the customer, which records the modified content, comprises:

acquiring initial contract orders after approval is qualified, and analyzing the initial contract orders after approval to obtain corresponding element contents, wherein the number of the element contents is multiple;

extracting an incidence relation identifier of the element content, wherein the incidence relation identifier is used for identifying the corresponding relation between each element content;

determining a document style for displaying the element content based on the corresponding relation;

displaying the element content based on the document style, and acquiring a document arrangement rule corresponding to the document style;

and typesetting the element content based on the document arrangement rule.

Preferably, in step 2, the method for managing the contract order promised by the customer, where the enterprise terminal sends the decoration item order and the contract order to the customer terminal, and the customer selects acceptance or rejection based on the customer terminal, includes:

acquiring the decoration item order and the order data corresponding to the contract order, and converting the order data into binary data with a preset format;

determining the effective bit of the binary data, and determining the compression bit width corresponding to the order data based on the bit width of the effective bit;

compressing the order data based on the compression bit width to obtain an order data compression set;

constructing a data transmission link between the enterprise terminal and the client terminal, wherein at least one data transmission link is provided;

partitioning the order data compression set, wherein each order data block has a position identifier in the order data compression set;

based on the data transmission link, transmitting the blocked order data to a client terminal, and the client terminal merging and decompressing the order data blocks based on the position identification to obtain the decoration item order and the contract order;

and the customer selects to accept or reject the decoration item order and the contract order based on the customer terminal, and feeds back a selection result to the enterprise terminal based on the data transmission link.

Preferably, in step 3, if the customer chooses to accept, acquiring a plurality of delivery periods of the customer commitment from the enterprise and a finished delivery date of the committed order, the method for managing the contract order committed by the customer includes:

the enterprise end receives a selection result sent by a client, and when the client selects to accept, the enterprise end obtains basic information of the decoration item accepted by the client;

based on the basic information of the decoration items, calculating the theoretical construction speed of a single decoration item of the enterprise according to the following formula;

wherein V represents the theoretical construction speed of the single decoration project of the enterprise; eta represents the evaluation coefficient of the decoration scheme, and the values are generally 0.01, 0.02 and 0.03; h represents the workload of the single decoration project; lambda represents an interference factor in the decoration process, and the value range is (0.115, 0.119); x represents a decoration detail degree value; t represents the theoretical time length value used for finishing the finishing of a single finishing project;

determining the weight values of different decoration items in the basic information of the decoration items, and sequencing the decoration items based on the descending order of the weight values;

sequentially decorating according to the sequencing result of the decoration projects based on the theoretical construction speed, and determining the date of finishing each decoration project;

and the enterprise terminal takes the date of finishing each decoration project as the delivery time of the commitment client, forms a plurality of delivery time intervals, and determines the date of finishing the last decoration project as the finished delivery date of the order.

Preferably, the method for managing contract orders committed by a customer, wherein the enterprise terminal takes the date of completing each decoration project as a plurality of delivery time periods of the committed customer, and determines the date of completing the last decoration project as the finished delivery date of the order, comprises the following steps:

acquiring a real-time construction progress, and determining whether corresponding decoration projects can be finished in a plurality of delivery time intervals of a commitment customer and whether orders can be finished in due date or not based on the real-time construction progress;

if the date adjustment cannot be completed in due date, the enterprise terminal sends a date adjustment request to the client terminal and determines the specific date after adjustment;

when receiving a date adjustment request, the client judges whether the adjusted specific date is within an allowable range, and sends modification confirmation information to the enterprise terminal only when the adjusted specific date is within the allowable range;

the enterprise terminal modifies the preset delivery time interval and the order completion delivery date according to the received modification confirmation information;

otherwise, the client sends modification refusal information to the enterprise terminal, and the enterprise terminal determines the date needing to be adjusted again when receiving the modification refusal information until the client sends modification confirmation information.

Preferably, in step 4, if not, order reconciliation is performed, and corresponding decoration service is executed based on a reconciliation result, and the reconciliation result is stored, including:

acquiring a business negotiation result of an enterprise and a client, and revising a contract order based on the business negotiation result to obtain a target contract order;

executing corresponding decoration service for the customer based on the target contract order;

meanwhile, determining the size of the file corresponding to the merchant result, and determining a target storage interval to which the file corresponding to the merchant result belongs according to the size of the file corresponding to the merchant result and a plurality of pre-divided file storage intervals;

extracting a storage mode identification of the file corresponding to the merchant result, and judging whether the file corresponding to the merchant result needs to be compressed and stored or not based on the storage mode identification;

if so, compressing the file corresponding to the result of the negotiation, and storing the compressed file to the target storage interval;

otherwise, directly storing the file corresponding to the result of the quotient negotiation to the target storage interval.

Preferably, in step 3, if the customer chooses to accept, the enterprise makes a commitment to the customer for a plurality of delivery periods and makes a commitment to the order completion delivery date, the method for managing the contract order committed by the customer comprises:

obtaining a selection result of the customer, and determining decoration information of the customer when the customer selects and accepts;

the decoration information comprises the number of projects needing decoration and the complexity degree of the projects needing decoration;

based on the decoration information, calculating decoration workload corresponding to the customer order according to the following formula:

wherein, alpha represents the decoration workload corresponding to the customer order; i represents the number of the current decoration items in the customer order and has a value range of [1, n](ii) a n represents the total number of decoration items contained in the customer order; s_iRepresenting the workload corresponding to the ith decoration project; delta_iRepresenting the complexity value corresponding to the ith decoration project; gamma represents an error coefficient, and the value range is (0.05, 0.1);

calculating the length of time used by the enterprise to theoretically complete the customer order according to the decoration workload corresponding to the customer order:

wherein T represents a length of time taken by the business to theoretically complete a customer order; v. of_iRepresenting the speed value corresponding to the ith decoration item in the finished customer order; mu represents the business proficiency degree value of the employee, and the value range is (80, 100); tau represents the efficiency value of processing the customer order by the enterprise, and the value range is (0.8, 1);representing the influence factors of external factors on the completion of the customer orders of the enterprises, and the value range is (0.1, 0.2);

comparing the calculated time length value with a preset time length value;

if the time length value is less than or equal to the preset time length value, judging that the decoration speed is qualified, and making a commitment to a customer to complete the decoration on a preset delivery date;

otherwise, judging that the decoration speed is unqualified, and adjusting the decoration speed based on the time length value until the time length value is less than or equal to the preset time length value.

Preferably, the system for managing a contract order committed to a customer includes:

the contract generation module is used for receiving a preset decoration quotation scheme acquired by an enterprise terminal, and generating a corresponding decoration item order and a contract order facing a client based on the preset decoration quotation scheme;

the data transmission module is used for sending the decoration item order and the contract order to a client terminal by the enterprise terminal, and the client selects acceptance or rejection based on the client terminal;

a completion date determination module for the enterprise to commit a plurality of delivery time slots to the customer and to commit a completion delivery date of the order if the customer chooses to accept;

and the contract revision module is used for carrying out order negotiation on the enterprise and the client, executing corresponding decoration service based on negotiation results, and storing the negotiation results to realize order management.

Additional features and advantages of the invention will be set forth in the description which follows, and in part will be obvious from the description, or may be learned by practice of the invention. The objectives and other advantages of the invention will be realized and attained by the structure particularly pointed out in the written description and claims hereof as well as the appended drawings.

The technical solution of the present invention is further described in detail by the accompanying drawings and embodiments.

Drawings

The accompanying drawings, which are included to provide a further understanding of the invention and are incorporated in and constitute a part of this specification, illustrate embodiments of the invention and together with the description serve to explain the principles of the invention and not to limit the invention. In the drawings:

FIG. 1 is a flow chart of a method for customer commitment oriented contract order management in accordance with an embodiment of the present invention;

FIG. 2 is a block diagram of a system for managing a contract order committed by a customer according to an embodiment of the present invention.

Detailed Description

The preferred embodiments of the present invention will be described in conjunction with the accompanying drawings, and it will be understood that they are described herein for the purpose of illustration and explanation and not limitation.

Example 1:

the embodiment provides a method for managing a contract order committed by a customer, as shown in fig. 1, including:

step 1: an enterprise terminal acquires a preset decoration quotation scheme and generates a corresponding decoration item order and a contract order facing a client based on the preset decoration quotation scheme;

step 2: the enterprise terminal sends the decoration item order and the contract order to a client terminal, and the client selects acceptance or rejection based on the client terminal;

and step 3: if the customer chooses to accept, acquiring a plurality of delivery time intervals promised by the enterprise to the customer and the finished delivery date of the promised order;

and 4, step 4: otherwise, carrying out order negotiation, executing corresponding decoration service based on negotiation result, and storing the negotiation result to realize order management.

In this embodiment, the preset finishing quotation plan is set in advance, and for example, 10 to 20 ten thousand are one finishing plan, and 20 to 30 ten thousand are one finishing plan.

In this embodiment, the decoration item order refers to the decoration material information that the customer needs to use in the decoration process.

In this embodiment, a contract order refers to an agreement between the constraint enterprise and the customer.

In this embodiment, the delivery period may be, for example, one week for completing the wall finishing, two weeks for completing the floor finishing, etc.

In this embodiment, order traders refer to negotiating revisions between the business and the customer that are not good at the business.

The beneficial effects of the above technical scheme are: by determining whether the order of each project is accepted or not, the delivery date is promised to the customer for the accepted order, and an accurate finishing service is provided, thereby supporting the improvement of customer satisfaction.

Example 2:

on the basis of the foregoing embodiment 1, this embodiment provides a method for customer-committed contract order management, where in step 1, an enterprise side obtains a preset decoration quotation scheme, and generates a corresponding decoration item order based on the preset decoration quotation scheme, where the method includes:

the method comprises the steps that an enterprise side obtains a plurality of preset decoration quotation schemes;

extracting characteristic information of each preset decoration quotation scheme, and matching target decoration items from a preset decoration item library based on preset matching rules;

wherein a predetermined finishing quotation scheme matches at least one of said target finishing items;

determining a mapping relation between each preset decoration quotation scheme and a target decoration item, and generating a mapping relation table from the mapping relation to obtain a decoration item order corresponding to each preset decoration quotation scheme;

acquiring the decoration item order and the customer information, and respectively determining an order mark and a customer mark corresponding to the decoration item order and the customer information;

matching contract order information matched with the order mark and the customer mark from a preset contract information base based on a preset matching mode, wherein the contract order information comprises a decoration type mark and decoration data;

determining a corresponding contract template and contract agreement content based on the decoration type identifier and the client identifier;

generating an initial contract order based on the contract template, contract agreement content and the contract order information, wherein the initial contract order is an electronic contract;

based on a preset contract approval process, approving the initial contract order and obtaining an approval result, wherein the approval result comprises approval qualification and approval disqualification, and corresponding modification opinions are provided when the approval is disqualified;

the enterprise end triggers corresponding modification operation based on the modification opinions, modifies the initial contract order based on the modification operation and acquires corresponding modification content;

recording the modification content, and after the initial contract order is modified, examining and approving the modified initial contract order based on a preset contract examination and approval process again until the examination and approval are qualified;

and based on the preset contract order format, carrying out format conversion and typesetting on the approved initial contract order to obtain a final contract order.

In this embodiment, the characteristic information may be a decoration project background, a decoration project contract mode, a decoration project budget, and the like.

In this embodiment, the preset matching rule is set in advance and is used for matching the repair offer scheme with the decoration item.

In this embodiment, the preset decoration item library is set in advance, and various decoration items, such as furniture decoration, wall decoration, floor decoration, door and window decoration, are stored inside the preset decoration item library.

In this embodiment, the target decoration item refers to a decoration item matched with the quotation scheme, and belongs to the preset decoration item library, and one or more decoration items may be provided.

In this embodiment, the order identifier is a label used to mark the decoration order, and the decoration scheme selected by the customer can be accurately locked according to the order label.

In this embodiment, the customer identification is a label used to mark the customer, and the target customer can be accurately determined from the plurality of customers according to the label.

In this embodiment, the preset matching mode is set in advance.

In this embodiment, the contract order information refers to some of the notes that may be involved in the contract between the business and the customer, such as funds, finishing types, finishing data, and the like.

The beneficial effects of the above technical scheme are: by determining the characteristic information of the quotation scheme, the decoration items corresponding to the quotation scheme are accurately matched according to the characteristic information, the decoration items corresponding to different quotation schemes are conveniently and accurately determined, meanwhile, the appropriate contract template and the agreement content are conveniently and accurately matched from the preset contract library by extracting the order identification and the client identification, the contract making accuracy is improved, accurate decoration service is conveniently provided for clients, and support is provided for improving the customer satisfaction.

Example 3:

on the basis of the foregoing embodiment 1, this embodiment provides a method for managing a customer-committed contract order, where in step 1, an enterprise side acquires a preset decoration quotation scheme, and generates a corresponding decoration item order and a customer-committed contract order based on the preset decoration quotation scheme, including:

acquiring initial contract orders after approval is qualified, and analyzing the initial contract orders after approval to obtain corresponding element contents, wherein the number of the element contents is multiple;

extracting an incidence relation identifier of the element content, wherein the incidence relation identifier is used for identifying the corresponding relation between each element content;

determining a document style for displaying the element content based on the corresponding relation;

displaying the element content based on the document style, and acquiring a document arrangement rule corresponding to the document style;

and typesetting the element content based on the document arrangement rule.

In this embodiment, the element content refers to the text content of the initial contract order that affects the benefits of the business and the customer.

In this embodiment, the document style refers to a style for displaying text, for example: regular script, black body, Song body, etc.

In this embodiment, the document arrangement rule is set in advance, and is used to standardize the arrangement of the text in the contract.

The beneficial effects of the above technical scheme are: by extracting the element contents in the initial contract order, matching the element contents with the corresponding document style and arranging the element contents according to the corresponding arrangement rule, the rationalization of the contract is standardized, the accurate reading by the client is facilitated, and the service efficiency is improved.

Example 4:

on the basis of the foregoing embodiment 1, this embodiment provides a method for managing a contract order committed to a customer, where in step 2, an enterprise sends the decoration item order and the contract order to a customer terminal, and the customer selects acceptance or rejection based on the customer terminal, and the method includes:

acquiring the decoration item order and the order data corresponding to the contract order, and converting the order data into binary data with a preset format;

determining the effective bit of the binary data, and determining the compression bit width corresponding to the order data based on the bit width of the effective bit;

compressing the order data based on the compression bit width to obtain an order data compression set;

constructing a data transmission link between the enterprise terminal and the client terminal, wherein at least one data transmission link is provided;

partitioning the order data compression set, wherein each order data block has a position identifier in the order data compression set;

based on the data transmission link, transmitting the blocked order data to a client terminal, and the client terminal merging and decompressing the order data blocks based on the position identification to obtain the decoration item order and the contract order;

and the customer selects to accept or reject the decoration item order and the contract order based on the customer terminal, and feeds back a selection result to the enterprise terminal based on the data transmission link.

In this embodiment, binary data in a preset format is set in advance, and may be 01001, 1001001, or the like, for example.

In this embodiment, the significant bit of the binary data refers to the position of the binary system that provides the significant data when converted to decimal, for example 010001010, where 0 is open and the first 1 is the significant bit.

In this embodiment, the bit width of the valid bit refers to the number of bytes occupied by the binary number of the valid bit.

In this embodiment, the location identifier is used to mark the original location of each block of data in the compressed set of order data, and the client merge data provides a guiding function.

The beneficial effects of the above technical scheme are: the order data is compressed and split, so that the transmission efficiency of the order data is improved, a customer can conveniently receive decoration orders and contract orders in time, corresponding decoration services are determined, the decoration efficiency is improved, and support is provided for improving the customer satisfaction.

Example 5:

on the basis of the foregoing embodiment 1, this embodiment provides a method for managing a contract order committed by a customer, where, in step 3, if the customer chooses to accept, acquiring a plurality of delivery time slots committed by an enterprise to the customer and a committed order completion delivery date includes:

the enterprise end receives a selection result sent by a client, and when the client selects to accept, the enterprise end obtains basic information of the decoration item accepted by the client;

the basic information of the decoration items comprises the number of decoration items, decoration area, decoration materials, decoration detail degree and decoration measurement accuracy;

based on the basic information of the decoration items, calculating the theoretical construction speed of a single decoration item of the enterprise according to the following formula;

wherein V represents the theoretical construction speed of the single decoration project of the enterprise; eta represents the evaluation coefficient of the decoration scheme, and the values are generally 0.01, 0.02 and 0.03; h represents the workload of the single decoration project; lambda represents an interference factor in the decoration process, and the value range is (0.115, 0.119); x represents a decoration detail degree value; t represents the theoretical time length value used for finishing the finishing of a single finishing project;

determining the weight values of different decoration items in the basic information of the decoration items, and sequencing the decoration items based on the descending order of the weight values;

sequentially decorating according to the sequencing result of the decoration projects based on the theoretical construction speed, and determining the date of finishing each decoration project;

and the enterprise terminal takes the date of finishing each decoration project as the delivery time of the commitment client, forms a plurality of delivery time intervals, and determines the date of finishing the last decoration project as the finished delivery date of the order.

In this embodiment, the theoretical construction speed refers to a finishing speed of a finishing item of a client when a worker finishes without being influenced by external factors, such as power failure and water break.

In this embodiment, the weight value refers to an importance value of each decoration item in all decoration items.

In the embodiment, the decoration scheme evaluation coefficient can be a decoration scheme made for decoration projects in the decoration process, and the decoration scheme is evaluated, so that the decoration scheme evaluation coefficient is obtained;

when the decoration scheme evaluation coefficient is 0.01, judging that the quality of the decoration scheme is excellent;

when the decoration scheme evaluation coefficient is 0.02, judging that the quality of the decoration scheme is good;

when the decoration scheme evaluation coefficient is 0.03, judging that the quality of the decoration scheme is poor;

therefore, it can be determined that the quality of the decoration scheme can affect the theoretical construction speed, and the better the quality of the decoration scheme is, the lower the theoretical construction speed is.

In this embodiment, the interference factor may be some uncontrollable factors in the decoration project, such as severe weather or natural disasters, and considering the interference factor in the preset algorithm may make the obtained theoretical construction speed more real.

In this embodiment, the decoration detail degree value may be a quantitative value indicating whether the decoration requirement is detailed, and generally, when the decoration detail degree value is 1, it indicates that the decoration detail degree is high, so that the total workload of the decoration project is increased, and further, the theoretical construction speed is increased;

when the decoration detail degree value is 0, the decoration detail degree is low, so that the theoretical construction speed is reduced.

The beneficial effects of the above technical scheme are: by determining the basic information of the decoration items of the client, the theoretical decoration speed of the enterprise is judged, the rough finishing date is provided for the client, the client service efficiency is improved, and powerful support is provided for improving the satisfaction degree of the client.

Example 6:

on the basis of the foregoing embodiment 5, this embodiment provides a method for contract order management committed by a customer, in which an enterprise terminal takes a date of completing each decoration project as a delivery time of the committed customer, forms a plurality of delivery periods, and determines a date of completing a last decoration project as a finished delivery date of an order, and includes:

acquiring a real-time construction progress, and determining whether corresponding decoration projects can be finished in a plurality of delivery time intervals of a commitment customer and whether orders can be finished in due date or not based on the real-time construction progress;

if the date adjustment cannot be completed in due date, the enterprise terminal sends a date adjustment request to the client terminal and determines the specific date after adjustment;

when receiving a date adjustment request, the client judges whether the adjusted specific date is within an allowable range, and sends modification confirmation information to the enterprise terminal only when the adjusted specific date is within the allowable range;

the enterprise terminal modifies the preset delivery time interval and the order completion delivery date according to the received modification confirmation information;

otherwise, the client sends modification refusal information to the enterprise terminal, and the enterprise terminal determines the date needing to be adjusted again when receiving the modification refusal information until the client sends modification confirmation information.

In this embodiment, the allowable range is determined by the customer, and may be, for example, within 5 days of the original delivery date.

The beneficial effects of the above technical scheme are: by determining the real-time construction progress, determining whether decoration can be finished within the promised delivery date or not, and negotiating and communicating with the client under the condition that the decoration cannot be finished as expected, the decoration service rate is improved, and accurate decoration service is conveniently provided for the client.

Example 7:

on the basis of the foregoing embodiment 1, this embodiment provides a method for managing a contract order committed by a customer, and in step 4, if not, performing order reconciliation, executing a corresponding decoration service based on a reconciliation result, and storing the reconciliation result, including:

acquiring a business negotiation result of an enterprise and a client, and revising a contract order based on the business negotiation result to obtain a target contract order;

executing corresponding decoration service for the customer based on the target contract order;

meanwhile, determining the size of the file corresponding to the merchant result, and determining a target storage interval to which the file corresponding to the merchant result belongs according to the size of the file corresponding to the merchant result and a plurality of pre-divided file storage intervals;

extracting a storage mode identification of the file corresponding to the merchant result, and judging whether the file corresponding to the merchant result needs to be compressed and stored or not based on the storage mode identification;

if so, compressing the file corresponding to the result of the negotiation, and storing the compressed file to the target storage interval;

otherwise, directly storing the file corresponding to the result of the quotient negotiation to the target storage interval.

In this embodiment, the target contract order refers to an order that is modified from the contract rejected by the customer.

In this embodiment, the target storage interval refers to a storage area for storing a file corresponding to the result of the quotient.

In this embodiment, the storage mode identifier is a tag used to mark a storage mode of the file, and the storage mode used for storing the file can be accurately determined according to the tag, and may be, for example, compressed storage, uncompressed storage, and format conversion storage.

The beneficial effects of the above technical scheme are: through determining the size and the storage mode identification of the file corresponding to the merchant result, the file corresponding to the merchant result is accurately stored, so that the enterprise can provide powerful support when handing over to customers, and meanwhile, the efficiency and the customization of the customer service are improved.

Example 8:

on the basis of the foregoing embodiment 1, this embodiment provides a method for managing a contract order committed by a customer, where, in step 3, if the customer chooses to accept, the enterprise commits the customer to a plurality of delivery time slots and commits an order completion delivery date, and the method includes:

obtaining a selection result of the customer, and determining decoration information of the customer when the customer selects and accepts;

the decoration information comprises the number of projects needing decoration and the complexity degree of the projects needing decoration;

based on the decoration information, calculating decoration workload corresponding to the customer order according to the following formula:

wherein, alpha represents the decoration workload corresponding to the customer order; i represents the number of the current decoration items in the customer order and has a value range of [1, n](ii) a n represents the total number of decoration items contained in the customer order; s_iRepresenting the workload corresponding to the ith decoration project; delta_iRepresenting the complexity value corresponding to the ith decoration project; gamma represents an error coefficient, and the value range is (0.05, 0.1);

calculating the length of time used by the enterprise to theoretically complete the customer order according to the decoration workload corresponding to the customer order:

wherein T represents a length of time taken by the business to theoretically complete a customer order; v. of_iRepresenting the speed value corresponding to the ith decoration item in the finished customer order; mu represents the business proficiency degree value of the employee, and the value range is (80, 100); tau represents the efficiency value of processing the customer order by the enterprise, and the value range is (0.8, 1);representing an influence factor, and the value range is (0.1, 0.2);

comparing the calculated time length value with a preset time length value;

if the time length value is less than or equal to the preset time length value, judging that the decoration speed is qualified, and making a commitment to a customer to complete the decoration on a preset delivery date;

otherwise, judging that the decoration speed is unqualified, and adjusting the decoration speed based on the time length value until the time length value is less than or equal to the preset time length value.

In this embodiment, the complexity value refers to the effort required by each decoration item in decoration, for example, when decoration is performed on furniture, for example, pattern carving is required, the complexity is regarded as complex, and the complexity value is quantified, for example, the complexity value is easier to be assigned as 1, easier to be assigned as 2, more complex value is 3, complex value is 4, and extremely complex value is 5.

In this embodiment, the error coefficient refers to a parameter that affects the statistical result due to human factors or other uncontrollable factors when the workload corresponding to the customer decoration order is counted.

In this embodiment, the business proficiency value of the employee represents the ability of the employee in decoration, for example, the proficiency value of the senior renovation teacher is 10, the proficiency value of the apprentice is 1, and the business proficiency value of the employee in the formula is quantized and calculated by using a specific numerical value.

In this embodiment, the efficiency rate at which the enterprise processes a customer order is measured by the length of time the enterprise takes to process the order from the time the customer submitted the order is received, with longer times indicating less efficient processing.

In this embodiment, the influence factor refers to a parameter for measuring the influence degree of the external factor on the time of the enterprise completing the customer order.

The beneficial effects of the above technical scheme are: calculating the length of time for finishing the decoration by calculating the decoration workload corresponding to the customer decoration order, when calculating the workload, the number of finished projects and the workload of each project are related, and the influence of the complexity of each project on the workload is related, finally the workloads of all the projects are summed, and the final workload is obtained under the influence of error factors, so that the calculation result is accurate and credible, when calculating the time length, the decoration speed corresponding to each decoration item is related, the speed of each decoration item is summed and averaged, meanwhile, the influence of the proficiency of the staff and the influence factor on the decoration speed is involved, the average decoration speed of an enterprise is finally obtained, the calculation result is scientific and credible, the scheme ensures that a customer order can be effectively completed, the customer is committed to deal with the decoration within the delivery date, and the decoration efficiency is improved.

Example 9:

the embodiment provides a system for managing a contract order committed by a customer, as shown in fig. 2, including:

the contract generation module is used for receiving a preset decoration quotation scheme acquired by an enterprise terminal, and generating a corresponding decoration item order and a contract order facing a client based on the preset decoration quotation scheme;

the data transmission module is used for sending the decoration item order and the contract order to a client terminal by the enterprise terminal, and the client selects acceptance or rejection based on the client terminal;

a completion date determination module for the enterprise to commit a plurality of delivery time slots to the customer and to commit a completion delivery date of the order if the customer chooses to accept;

and the contract revision module is used for carrying out order negotiation on the enterprise and the client, executing corresponding decoration service based on negotiation results, and storing the negotiation results to realize order management.

The beneficial effects of the above technical scheme are: by determining whether the order of each project is accepted or not, the delivery date is promised to the customer for the accepted order, and an accurate finishing service is provided, thereby supporting the improvement of customer satisfaction.

It will be apparent to those skilled in the art that various changes and modifications may be made in the present invention without departing from the spirit and scope of the invention. Thus, if such modifications and variations of the present invention fall within the scope of the claims of the present invention and their equivalents, the present invention is also intended to include such modifications and variations.