阅读说明：本技术 一种车辆服务系统及其服务方法 (Vehicle service system and service method thereof ) 是由 吴楠 于 2021-09-10 设计创作，主要内容包括：本发明实施例公开了一种车辆服务系统及其服务方法。该车辆服务系统可以采集乘客的身份信息,以及采集用户发出的任意车辆服务信息,通过信息处理电路对身份信息对应的身份信息信号以及车辆服务信息对应的车辆服务信息信号进行解读,根据身份信息信号和车辆服务信息信号生成响应信号,以响应乘客发出的车辆服务信息,解决了现有技术中乘客无法获得自己想要的功能的问题,达到了通过为乘客创建账户,乘客只需要登录车辆服务系统,该系统就可以根据乘客发出的车辆服务信息做出响应的目的,以及达到乘客可以获得自己想要的舒适性调节、娱乐或者进行办公,方便乘客使用,体验亲切自然的目的,提高乘客的乘坐体验以及扩展性和外联性效果。(The embodiment of the invention discloses a vehicle service system and a service method thereof. The vehicle service system can collect the identity information of passengers and any vehicle service information sent by users, the identity information signal corresponding to the identity information and the vehicle service information signal corresponding to the vehicle service information are decoded by the information processing circuit, the response signal is generated according to the identity information signal and the vehicle service information signal so as to respond to the vehicle service information sent by the passenger, thereby solving the problem that the passenger cannot obtain the function required by the passenger in the prior art, achieving the aim that the passenger only needs to log in the vehicle service system by establishing an account for the passenger, the system can respond according to the vehicle service information sent by the passenger, and achieves the purposes that the passenger can obtain the comfort adjustment, entertainment or office work which the passenger wants, the passenger can use the system conveniently, the passenger can experience the experience of the family and the nature, and the riding experience, the expansibility and the effect of the outreach of the passenger are improved.)

1. A vehicle service system, comprising:

the user information acquisition circuit acquires the identity information of a user and generates an identity information signal;

the vehicle service information acquisition circuit is used for acquiring vehicle service information and generating a vehicle service information signal;

the information processing circuit is in communication connection with the user information acquisition circuit and the vehicle service information acquisition circuit, receives the identity information signal and the vehicle service information signal, and generates a response signal according to the identity information signal and the vehicle service information signal.

2. The vehicle service system of claim 1, further comprising: a vehicle body equipment controller;

the information processing circuit is in communication connection with the vehicle body equipment controller;

and the vehicle body equipment controller receives the response signal and adjusts the vehicle body equipment of the vehicle according to the response signal.

3. The vehicle service system of claim 2, wherein the body equipment comprises: at least one of a rear air conditioner, a passenger seat, an atmosphere lamp, and a color-changing glass; the vehicle service information acquisition circuit includes: at least one of a touch component, an audio information acquisition circuit and a video information acquisition circuit.

4. The vehicle service system of claim 3, wherein the information processing circuit receives the identity information signal and receives a first vehicle service information signal sent by the touch component, and generates a first response signal according to the identity information signal and the first vehicle service information signal;

and the vehicle body equipment controller receives the first response signal and adjusts the vehicle body equipment of the vehicle according to the first response signal.

5. The vehicle service system of claim 3, wherein the information processing circuit receives the identity information signal and receives a second vehicle service information signal sent by the audio information acquisition circuit, and generates a second response signal based on the identity information signal and the second vehicle service information signal;

and the vehicle body equipment controller receives the second response signal and adjusts the vehicle body equipment of the vehicle according to the second response signal.

6. The vehicle service system of claim 3, wherein the information processing circuit receives the identity information signal and receives a third vehicle service information signal sent by the video information acquisition circuit, and generates a third response signal based on the identity information signal and the third vehicle service information signal;

and the vehicle body equipment controller receives the third response signal and adjusts the vehicle body equipment of the vehicle according to the third response signal.

7. The vehicle service system of claim 3, further comprising: a height adjuster; wherein the content of the first and second substances,

the vehicle body equipment controller receives the response signal and generates a height adjusting signal according to the response signal;

the height adjuster adjusts the height of the passenger seat according to the height adjustment signal.

8. The vehicle service system of claim 1, further comprising: a second storage circuit;

the second storage circuit is in communication connection with the information processing circuit, and the vehicle service information acquisition circuit receives vehicle body data query information and generates a vehicle body data query information signal;

the information processing circuit receives the vehicle body data query information signal and the identity information signal and sends the vehicle body data query information signal and the identity information signal to the second storage circuit;

and the second storage circuit sends the vehicle body data to the vehicle service information acquisition circuit through the information processing circuit according to the vehicle body data query information signal and the identity information signal.

9. The vehicle service system of claim 1, further comprising: a third storage circuit communicatively coupled to the information processing circuit;

the vehicle service information acquisition circuit receives audio or video playing information and generates an audio or video playing information signal;

the third storage circuit receives the audio or video playing information signal through the information processing circuit, and calls corresponding audio or video information according to the audio or video playing information signal;

and the information processing circuit controls the audio or video information to be played according to the audio or video playing information signal.

10. A vehicle service method, comprising: the vehicle service method is performed by the vehicle service system of claim 1, the vehicle service method comprising:

acquiring identity information of a user through a user information acquisition circuit and generating an identity information signal;

acquiring vehicle service information and generating a vehicle service information signal via a vehicle service information acquisition circuit;

and receiving the identity information signal and the vehicle service information signal through an information processing circuit, and generating a response signal according to the identity information signal and the vehicle service information signal, wherein the information processing circuit is in communication connection with the user information acquisition circuit and the vehicle service information acquisition circuit.

Technical Field

The embodiment of the invention relates to the technical field of vehicles, in particular to a vehicle service system and a service method thereof.

Background

With the rapid development of automobile technology and communication technology, the functions of automobiles are becoming richer and richer, for example, automobiles can have a navigation function, an audio/video playing function, an advertisement playing function and the like, so as to improve the use experience of users.

At present, a passenger service system of a vehicle mainly provides an operation system for a driver, the driver can apply partial functions according to own preferences, and passengers are difficult to operate the passenger service system to obtain the functions wanted by the passengers.

Therefore, for the passenger service system of the existing vehicle, the passengers cannot obtain the functions wanted by themselves, and the riding experience of the passengers is not perfect.

Disclosure of Invention

The embodiment of the invention provides a vehicle service system and a service method thereof, so that passengers can obtain functions wanted by themselves, and the riding experience of the passengers is improved.

In a first aspect, an embodiment of the present invention provides a vehicle service system, including: the user information acquisition circuit acquires the identity information of a user and generates an identity information signal; the vehicle service information acquisition circuit is used for acquiring vehicle service information and generating a vehicle service information signal; and the information processing circuit is in communication connection with the user information acquisition circuit and the vehicle service information acquisition circuit, receives the identity information signal and the vehicle service information signal, and generates a response signal according to the identity information signal and the vehicle service information signal. Further, the communication connection is an electrical connection or a remote connection. Furthermore, the user information acquisition circuit and the vehicle service information acquisition circuit are both arranged in the terminal, the information processing circuit is arranged in the vehicle, and the user information acquisition circuit and the vehicle service information acquisition circuit are both connected with the far end of the information processing circuit.

Optionally, the user information obtaining circuit and the vehicle service information obtaining circuit are both disposed in the vehicle, the information processing circuit is disposed in the vehicle, and both the user information obtaining circuit and the vehicle service information obtaining circuit are electrically connected to the information processing circuit.

Further, the far-end connection is a bluetooth connection, a WiFi connection, a base station connection, a 4G or 5G connection.

Further, the system further comprises: a vehicle body equipment controller; the information processing circuit is in communication connection with the vehicle body equipment controller; and the vehicle body equipment controller receives the response signal and adjusts the vehicle body equipment of the vehicle according to the response signal. Further, the vehicle body equipment includes: at least one of a rear air conditioner, a passenger seat, an atmosphere light, and a color changing glass. Further, the vehicle service information acquisition circuit includes: at least one of a touch component, an audio information acquisition circuit and a video information acquisition circuit. Further, the information processing circuit receives the identity information signal, receives a first vehicle service information signal sent by the touch component, and generates a first response signal according to the identity information signal and the first vehicle service information signal; and the vehicle body equipment controller receives the first response signal and adjusts the vehicle body equipment of the vehicle according to the first response signal.

Optionally, the information processing circuit receives the identity information signal, receives a second vehicle service information signal sent by the audio information acquisition circuit, and generates a second response signal according to the identity information signal and the second vehicle service information signal; and the vehicle body equipment controller receives the second response signal and adjusts the vehicle body equipment of the vehicle according to the second response signal.

Optionally, the information processing circuit receives the identity information signal, receives a third vehicle service information signal sent by the video information acquisition circuit, and generates a third response signal according to the identity information signal and the third vehicle service information signal; and the vehicle body equipment controller receives the third response signal and adjusts the vehicle body equipment of the vehicle according to the third response signal.

Further, the system further comprises: a first storage circuit; the first storage circuit stores current environment information, identity information and historical adjustment information corresponding to the identity information. Further, the information processing circuit receives a historical adjustment information signal corresponding to the identity information sent by the first storage circuit, and generates a third response signal according to the third vehicle service information signal and the historical adjustment information signal; and the vehicle body equipment controller receives the third response signal and adjusts the vehicle body equipment of the vehicle according to the third response signal.

Optionally, the information processing circuit receives a current environment information signal corresponding to the current environment information sent by the first storage circuit, and generates a third response signal according to the identity information signal, the current environment information signal and the third vehicle service information signal; and the vehicle body equipment controller receives the third response signal and adjusts the vehicle body equipment of the vehicle according to the third response signal.

Optionally, the system further comprises: a height adjuster; the height adjuster is arranged on the height adjusting structure of the passenger seat; the height adjuster is in communication connection with the vehicle body equipment controller. Further, the vehicle body equipment controller receives the response signal and generates a height adjusting signal according to the response signal; the height adjuster adjusts the height of the passenger seat in accordance with the height adjustment signal.

Optionally, the system further comprises: a second storage circuit; the second storage circuit is in communication connection with the information processing circuit, and the vehicle service information acquisition circuit receives vehicle body data query information and generates a vehicle body data query information signal; the information processing circuit receives the vehicle body data query information signal and the identity information signal and sends the vehicle body data query information signal and the identity information signal to the second storage circuit; the second storage circuit inquires the information signal and the identity information signal according to the vehicle body data and sends the vehicle body data to the vehicle service information acquisition circuit through the information processing circuit.

Optionally, the system further comprises: a third storage circuit; the third storage circuit is communicatively coupled to the information processing circuit. Further, the vehicle service information acquisition circuit receives audio playing information and generates an audio playing information signal; the third storage circuit receives the audio playing information signal through the information processing circuit and calls corresponding audio information according to the audio playing information signal; the information processing circuit controls the audio information to be played according to the audio playing information signal.

Optionally, the vehicle service information acquisition circuit receives video playing information and generates a video playing information signal; the third storage circuit receives the video playing information signal through the information processing circuit and calls corresponding video information according to the video playing information signal; the information processing circuit controls the playing of the video information according to the video playing information signal.

Optionally, the third storage circuit is disposed on the vehicle; the information processing circuit arranged on the vehicle is electrically connected with the third storage circuit.

Optionally, the third storage circuit is disposed on the cloud or an external device or the cloud; and the information processing circuit arranged on the vehicle is connected with the far end of the third storage circuit. Further, the external device includes: at least one of a terminal and a flash drive.

Optionally, the system further comprises: the display screen and the display screen driving circuit; the display screen driving circuit acquires touch operation input by a user and controls the display screen to display according to the touch operation. Further, the display screen is provided on a front dashboard of the vehicle or behind a backrest of a front seat of the vehicle.

In a second aspect, an embodiment of the present invention further provides a vehicle service method, where the method includes: acquiring identity information of a user through a user information acquisition circuit and generating an identity information signal; acquiring vehicle service information and generating a vehicle service information signal via a vehicle service information acquisition circuit; and receiving the identity information signal and the vehicle service information signal through the information processing circuit, and generating a response signal according to the identity information signal and the vehicle service information signal, wherein the information processing circuit is in communication connection with the user information acquisition circuit and the vehicle service information acquisition circuit. Further, the information processing circuit judges that the user is a VIP or a visitor according to the identity information contained in the identity information signal; if the user is the VIP, storing the identity information to the cloud, and generating a VIP response signal according to the identity information signal and the vehicle service information signal; if the user is a visitor, initializing the identity information, and generating a visitor response signal according to the identity information signal and the vehicle service information signal. Further, the method also comprises the following steps: outputting the response signal to the vehicle body equipment controller via the information processing circuit; and receiving the response signal through the vehicle body equipment controller, and adjusting the vehicle body equipment of the vehicle according to the response signal. Further, the vehicle body equipment includes: at least one of a rear air conditioner, a passenger seat, an atmosphere light, and a color changing glass. Further, the vehicle service information acquisition circuit includes: at least one of a touch component, an audio information acquisition circuit and a video information acquisition circuit. Further, the identity information signal is received through the information processing circuit, the first vehicle service information signal sent by the touch component is received, and a first response signal is generated according to the identity information signal and the first vehicle service information signal; and receiving the first response signal through the vehicle body equipment controller, and adjusting the vehicle body equipment of the vehicle according to the first response signal. Further, generating, via the information processing circuit, a first response signal from the identity information signal and the first vehicle service information signal includes: and generating a first response signal corresponding to the vehicle body equipment at the position corresponding to the identity information according to the first vehicle service information signal through the information processing circuit.

Optionally, the identity information signal is received through the information processing circuit, the second vehicle service information signal sent by the audio information acquisition circuit is received, and a second response signal is generated according to the identity information signal and the second vehicle service information signal; and receiving the second response signal through the vehicle body equipment controller, and adjusting the vehicle body equipment of the vehicle according to the second response signal. Further, if the second vehicle information signal is a fuzzy value signal, the response value corresponding to the second response signal is within the set threshold; and if the second vehicle information signal is the accurate value signal, the response value corresponding to the second response signal is a fixed value.

Optionally, the identity information signal is received through the information processing circuit, a third vehicle service information signal sent by the video information acquisition circuit is received, and a third response signal is generated according to the identity information signal and the third vehicle service information signal; and receiving the third response signal through the vehicle body equipment controller, and adjusting the vehicle body equipment of the vehicle according to the third response signal. Further, the method further comprises: the identity information, historical adjustment information corresponding to the identity information and current environment information are stored via a first storage circuit. Further, still include:

if the user is judged to be VIP through the information processing circuit, the information processing circuit receives a historical adjustment information signal corresponding to the identity information sent by the first storage circuit, and generates a third response signal according to the third vehicle service information signal and the historical adjustment information signal; and receiving the third response signal through the vehicle body equipment controller, and adjusting the vehicle body equipment of the vehicle according to the third response signal.

Optionally, the method further comprises: if the information processing circuit judges that the user is a visitor, the information processing circuit receives a current environment information signal corresponding to the current environment information sent by the first storage circuit, and generates a third response signal according to the identity information signal, the current environment information signal and a third vehicle service information signal; and receiving the third response signal through the vehicle body equipment controller, and adjusting the vehicle body equipment of the vehicle according to the third response signal.

Optionally, the method further comprises: receiving audio playing information via a vehicle service information acquisition circuit and generating an audio playing information signal; receiving the audio playing information signal through the information processing circuit, and sending the audio playing information signal to the third storage circuit; and sending the audio information to the vehicle service information acquisition circuit through the information processing circuit according to the audio playing information signal through the third storage circuit.

Optionally, the method further comprises: receiving video playing information through a vehicle service information acquisition circuit and generating a video playing information signal; receiving the video playing information signal through the information processing circuit, and sending the video playing information signal to the third storage circuit; and sending the video information to the vehicle service information acquisition circuit through the information processing circuit according to the video playing information signal through the third storage circuit.

Optionally, the third storage circuit is disposed on the vehicle, the external device, or the cloud; wherein, the external device includes: at least one of a terminal and a USB flash disk.

Optionally, if the information processing circuit judges that the user is the VIP according to the identity information, a first office response is generated according to the vehicle service information signal; if the information processing circuit judges that the user is a visitor and the visitor registers information according to the identity information, a second office response is generated according to the vehicle service information signal; and if the information processing circuit judges that the user is the visitor according to the identity information and the visitor does not register information, generating a third office response according to the vehicle service information signal.

According to the technical scheme provided by the embodiment of the invention, the vehicle service system can collect the identity information of the user and any vehicle service information sent by the user, the identity information signal corresponding to the identity information and the vehicle service information signal corresponding to the vehicle service information are read through the information processing circuit, and the response signal is generated according to the identity information signal and the vehicle service information signal so as to respond to the vehicle service information sent by the passenger.

Drawings

FIG. 1 is a schematic structural diagram of a vehicle service system according to an embodiment of the present invention;

FIG. 2 is a schematic structural diagram of another vehicle service system provided in an embodiment of the present invention;

FIG. 3 is a schematic structural diagram of another vehicle service system provided by an embodiment of the present invention;

FIG. 4 is a schematic structural diagram of another vehicle service system provided by an embodiment of the present invention;

FIG. 5 is a schematic structural diagram of another vehicle service system provided in an embodiment of the present invention;

FIG. 6 is a schematic flow chart illustrating a vehicle service method according to an embodiment of the present invention;

FIG. 7 is a schematic diagram of a log-in logic of a vehicle service method according to an embodiment of the present invention;

FIG. 8 is a schematic view of seat adjustment logic for a vehicle service method according to an embodiment of the present invention;

FIG. 9 is a software logic diagram of a vehicle service method according to an embodiment of the present invention;

FIG. 10 is a software logic diagram of another vehicle service method provided by an embodiment of the present invention;

FIG. 11 is a schematic diagram of a music playing control logic of a vehicle service method according to an embodiment of the present invention;

fig. 12 is a schematic office logic diagram of a vehicle service method according to an embodiment of the present invention.

Detailed Description

The present invention will be described in further detail with reference to the accompanying drawings and examples. It is to be understood that the specific embodiments described herein are merely illustrative of the invention and are not limiting of the invention. It should be further noted that, for the convenience of description, only some of the structures related to the present invention are shown in the drawings, not all of the structures.

Examples

Fig. 1 is a schematic structural diagram of a vehicle service system according to an embodiment of the present invention. As shown in fig. 1, the vehicle service system includes: the system comprises a user information acquisition circuit 100, a vehicle service information acquisition circuit 200 and an information processing circuit 300, wherein the user information acquisition circuit 100 acquires identity information of a user and generates an identity information signal, the vehicle service information acquisition circuit 200 acquires vehicle service information and generates a vehicle service information signal, the information processing circuit 300 is in communication connection with the user information acquisition circuit 100 and the vehicle service information acquisition circuit 200, and the information processing circuit 100 receives the identity information signal and the vehicle service information signal and generates a response signal according to the identity information signal and the vehicle service information signal.

Optionally, the communication connection is an electrical connection or a remote connection. Optionally, the user information obtaining circuit 100 and the vehicle service information obtaining circuit 200 are both disposed in a terminal, the information processing circuit 300 is disposed in a vehicle, and both the user information obtaining circuit 100 and the vehicle service information obtaining circuit 200 are remotely connected to the information processing circuit 300. Optionally, the user information obtaining circuit 100 and the vehicle service information obtaining circuit 200 are both disposed in a vehicle, the information processing circuit 300 is disposed in the vehicle, and both the user information obtaining circuit 100 and the vehicle service information obtaining circuit 200 are electrically connected to the information processing circuit 300. Optionally, the information processing circuit 300 may also be disposed in a terminal, and then the user information acquiring circuit 100 and the vehicle service information acquiring circuit 200 disposed in the terminal are both electrically connected to the information processing circuit 300, and both the user information acquiring circuit 100 and the vehicle service information acquiring circuit 200 disposed in the vehicle are both remotely connected to the information processing circuit 300.

Optionally, the remote connection is a bluetooth connection, a WiFi connection, a base station connection, a 4G or 5G connection, or the like.

Illustratively, if the user information acquisition circuit 100 and the vehicle service information acquisition circuit 200 are both disposed in a terminal, the information processing circuit 300 is disposed in a vehicle, the user information acquisition circuit 100 transmits the generated vehicle service information signal to the information processing circuit 300 through a remote end, the vehicle service information acquisition circuit 200 transmits the generated vehicle service information signal to the information processing circuit 300 through the remote end, and the information processing circuit 300 generates a response signal according to the identity information signal and the vehicle service information signal.

Illustratively, if the user information obtaining circuit 100 and the vehicle service information obtaining circuit 200 are both disposed in a terminal, the information processing circuit 300 is disposed in a vehicle, any user, such as a driver, a passenger seat, and a passenger in a back row, can input identity information to the vehicle service system through a touch screen of a mobile phone terminal, the user information obtaining circuit 100 obtains the identity information and generates an identity information signal to complete login, and then the passenger inputs vehicle service information to the system through the mobile phone terminal, the vehicle service information obtaining circuit 200 obtains the vehicle service information and generates a vehicle service information signal, wherein the identity information may include a user name, a login password, a seat position, and the like of the user, and the vehicle service information may include: the user information obtaining circuit 100 may send the identity information signal to the information processing circuit 300 in a 5G communication manner, the vehicle service information obtaining circuit 200 may also send the vehicle service information signal to the information processing circuit 300 in a 5G communication manner, and after receiving the identity information signal and the vehicle service information signal, the information processing circuit 300 may generate a response signal to respond to the vehicle service information sent by the passenger, for example, to control and complete operations such as adjusting the temperature of the rear air conditioner, playing music, playing video, adjusting the height of the seat, and the like.

Therefore, through the components, the vehicle service system can collect the identity information of passengers and collect any vehicle service information sent by users, the identity information signal corresponding to the identity information and the vehicle service information signal corresponding to the vehicle service information are read through the information processing circuit, and the response signal is generated according to the identity information signal and the vehicle service information signal so as to respond to the vehicle service information sent by the passengers.

Fig. 2 is a schematic structural diagram of a vehicle service system according to an embodiment of the present invention. With reference to fig. 1 and 2, the vehicle service system further includes: the vehicle body equipment controller 400. The information processing circuit 300 is in communication connection with the vehicle body equipment controller 400, and the vehicle body equipment controller 400 receives the response signal and adjusts the vehicle body equipment of the vehicle according to the response signal. Alternatively, the information processing circuit 300 and the vehicle body equipment controller 400 may be connected remotely or electrically.

Optionally, the vehicle body apparatus includes: at least one of a rear air conditioner, a passenger seat, an atmosphere light, and a color changing glass.

As shown in fig. 2, the vehicle service information acquisition circuit 200 may include: at least one of the touch part 210, the audio information collecting circuit 220, and the video information collecting circuit 230.

Optionally, the information processing circuit 300 receives the identity information signal, receives the first vehicle service information signal sent by the touch component 210, generates a first response signal according to the identity information signal and the first vehicle service information signal, and the body equipment controller 400 receives the first response signal and adjusts body equipment of the vehicle according to the first response signal.

Illustratively, if a passenger logs in the vehicle service system, the passenger sends first vehicle service information to the system through a touch screen of a mobile phone terminal, wherein the first vehicle service information may be information such as adjusting rear air conditioning temperature, adjusting rear seats, playing music, and playing video, after receiving the first vehicle service information, the touch component 210 generates a first vehicle service information signal, the touch component 210 sends the first vehicle service information signal to the information processing circuit 300, and the information processing circuit 300 generates a first response signal according to the received identity information signal and the first vehicle service information signal, for example, generates a response signal such as adjusting rear air conditioning temperature, adjusting rear seats, playing music, and playing video.

Optionally, the information processing circuit 300 receives the identity information signal, receives a second vehicle service information signal sent by the audio information acquisition circuit, and generates a second response signal according to the identity information signal and the second vehicle service information signal, and the body equipment controller 400 receives the second response signal and adjusts body equipment of the vehicle according to the second response signal. The audio information collecting circuit 220 may be disposed on a microphone, a speaker, and the like.

Illustratively, if the passenger logs in the vehicle service system, the passenger sends second vehicle service information to the system through a device such as a microphone of a mobile phone or a microphone of the vehicle, wherein the second vehicle service information may also be information such as adjusting a rear air conditioner temperature, adjusting a rear seat, playing music, playing video, and the like, the audio information acquisition circuit 220 generates a second vehicle service information signal after receiving the second vehicle service information, the audio information acquisition circuit 220 sends the second vehicle service information signal to the information processing circuit 300, and the information processing circuit 300 generates a second response signal according to the received identity information signal and the second vehicle service information signal.

It is understood that the second vehicle service information may be a precise voice command or a fuzzy voice command, wherein the precise voice command may be, for example: the temperature is adjusted to 25 degrees, the seat height is adjusted to 20 cm, and music is played, and the fuzzy voice instruction can be, for example: good heat, good height of the seat, entertainment and the like. Thus, the information processing circuit 300 can transmit the interpreted second vehicle service information signal to the car body equipment controller 400 by interpreting the keyword and the semantic meaning of the precise voice instruction or the fuzzy voice instruction, and the car body equipment controller 400 adjusts the seat height according to the precise adjustment or the fuzzy adjustment. For example, if the precise semantic command is "adjust the height of the a seat to 30 cm", the information processing circuit 300 parses the precise semantic command, the information processing circuit 300 sends the second vehicle service information signal to the vehicle body equipment controller 400, the vehicle body equipment controller 400 controls to adjust the height of the a seat to 30cm, and if the fuzzy semantic command is "good heat", the information processing circuit 300 parses the fuzzy semantic command, the information processing circuit 300 sends the second vehicle service information signal to the vehicle body equipment controller 400, and the vehicle body equipment controller 400 controls to adjust the air conditioner to a comfortable temperature.

Optionally, the information processing circuit 300 receives the identity information signal, receives a third vehicle service information signal sent by the video information collecting circuit 230, generates a third response signal according to the identity information signal and the third vehicle service information signal, and the body equipment controller 400 receives the third response signal, and adjusts body equipment of the vehicle according to the third response signal. The video information acquisition circuit 230 may be disposed on a camera, a video camera, or the like.

Fig. 3 is a schematic structural diagram of a vehicle service system according to an embodiment of the present invention. With reference to fig. 1 to 3, the vehicle service system further includes: a first storage circuit 500, wherein the first storage circuit 500 stores current environment information, identity information, and historical adjustment information corresponding to the identity information.

Optionally, the information processing circuit 300 receives a history adjustment information signal corresponding to the identity information sent by the first storage circuit 500, and generates a third response signal according to the third vehicle service information signal and the history adjustment information signal, and the body equipment controller 400 receives the third response signal and adjusts the body equipment of the vehicle according to the third response signal. The first storage circuit 500 may be disposed on a vehicle, a mobile phone terminal, or a cloud server.

Illustratively, if the passenger has logged in to the vehicle service system, the information processing circuit 100 does not receive the first vehicle service information signal sent by the touch component 210, nor the second vehicle service information signal sent by the audio information acquisition circuit 220 for a period of time, the vehicle service system may collect the third vehicle service information via the video information collection circuit 230, the third vehicle service information may be information such as a passenger gesture, a passenger eye opening state, and breathing information, and after the video information collection circuit 230 receives the third vehicle service information, and a third vehicle service information signal is generated, the video information acquisition circuit 230 sends the third vehicle service information signal to the information processing circuit 300, and the information processing circuit 300 generates a third response signal according to the received identity information signal and the third vehicle service information signal.

Illustratively explained, if the passenger is asleep in the rear row, the video information acquisition circuit 230 acquires third vehicle service information including that the passenger is breathing smoothly and eyes are closed and generates a third vehicle service information signal, if the passenger is the VIP, the information processing circuit 300 receives the third vehicle service information signal and acquires the passenger's history adjustment information signal, for example, the history adjustment information of the passenger is that the rear row temperature is frequently set to 27 degrees, the seat is adjusted to 20 cm, the atmosphere lamp is turned off, the color-changing glass is blue, etc., the information processing circuit 300 generates a third response signal based on the third vehicle service information signal and the history adjustment information signal, the body equipment controller 400 receives the third response signal, the body equipment of the vehicle is adjusted according to the third response signal, for example, the rear row temperature is adjusted to 27 degrees, the seat is adjusted to 20 centimeters, the mood light is turned off, and the color-changing glass is adjusted to blue.

Optionally, the information processing circuit 300 receives a current environment information signal corresponding to the current environment information sent by the first storage circuit 500, and generates a third response signal according to the third vehicle service information signal, the previous environment information signal and the third vehicle service information signal, and the body equipment controller 400 receives the third response signal and adjusts body equipment of the vehicle according to the third response signal.

Illustratively, if the passenger is asleep in the rear row, the video information acquisition circuit 230 generates a third vehicle service information signal, if the passenger is a visitor, the information processing circuit 300 receives the third vehicle service information signal and acquires current environmental information, such as a current temperature being high, a humidity being high, and the like, the information processing circuit 300 generates a third response signal according to the third vehicle service information signal and the current environmental information, and the body equipment controller 400 receives the third response signal, and adjusts body equipment of the vehicle according to the third response signal, such as adjusting the rear row temperature to 28 degrees, turning off an atmosphere light, and adjusting a color-changing glass to gray, and the like.

Fig. 4 is a schematic structural diagram of a vehicle service system according to an embodiment of the present invention. With reference to fig. 1 to 4, the vehicle service system further includes: a height adjuster 600, wherein the height adjuster 600 is provided on a height adjustment structure of a passenger seat, and the height adjuster 600 is communicatively connected with the vehicle body equipment controller 400.

Alternatively, the vehicle body equipment controller 400 receives the response signal, generates a height adjustment signal according to the response signal, and the height adjuster 600 adjusts the height of the passenger seat according to the height adjustment signal.

Illustratively, the information processing circuit 300 receives the identity information signal and the vehicle service information signal, and analyzes the identity information signal and the vehicle service information signal, for example, to obtain an "a seat up" signal, the information processing circuit 300 sends the "a seat up" signal to the height adjuster 600 through the vehicle body equipment controller 400, and the height adjuster 600 adjusts the height of the a seat according to the "a seat up" signal.

Fig. 5 is a schematic structural diagram of a vehicle service system according to an embodiment of the present invention. With reference to fig. 1 to 5, the vehicle service system further includes: the second storage circuit 700, wherein the second storage circuit 700 is in communication connection with the information processing circuit 300, the vehicle service information obtaining circuit 200 receives the vehicle body data query information and generates a vehicle body data query information signal, the information processing circuit 300 receives the vehicle body data query information signal and the identity information signal and sends the vehicle body data query information signal and the identity information signal to the second storage circuit 700, and the second storage circuit 700 sends the vehicle body data to the vehicle service information obtaining circuit 200 through the information processing circuit 300 according to the vehicle body data query information signal and the identity information signal.

Alternatively, the second storage circuit 700 may be disposed in the vehicle body memory, or may be disposed in the cloud server. The vehicle body stores vehicle body data endurance mileage data, tire pressure values, remaining power estimation, gasoline remaining amount and the like.

Illustratively, a user sends a vehicle body data query instruction to a touch screen or a microphone, the touch screen or the microphone receives the driving range data query information contained in the vehicle body data query instruction, generates a driving range data query information signal, and sends the driving range data query information signal to the information processing circuit 300, the information processing circuit 300 receives the driving range data query information signal, and sends the driving range data query information signal to the second storage circuit 700, the second storage circuit 700 sends the driving range data to the vehicle service information acquisition circuit 200 through the information processing circuit 300 according to the driving range data query information signal, so that a passenger can control to acquire the vehicle body data.

With reference to fig. 1 to 5, the vehicle service system further includes: a third memory circuit 800, wherein the third memory circuit 800 is communicatively coupled to the information processing circuit 300.

Optionally, the vehicle service information obtaining circuit 200 receives audio playing information and generates an audio playing information signal, the third storage circuit 800 receives the audio playing information signal through the information processing circuit 300, and retrieves corresponding audio information according to the audio playing information signal, and the information processing circuit 300 controls to play the audio information according to the audio playing information signal.

Optionally, the vehicle service information acquiring circuit 200 receives video playing information and generates a video playing information signal, the third storage circuit 800 receives the video playing information signal through the information processing circuit 200, retrieves corresponding video information according to the video playing information signal, and the information processing circuit 300 controls playing of the video information according to the video playing information signal.

Alternatively, the audio playing information is music or radio, etc., and the video information is advertisement or program, etc.

Alternatively, the third storage circuit 800 may be disposed on the vehicle, and the information processing circuit 300 disposed on the vehicle is electrically connected to the third storage circuit 800. Optionally, the third storage circuit 800 is disposed on a cloud or an external device, and the information processing circuit 300 disposed on the vehicle is connected to the third storage circuit 800 at a far end. Wherein, the external device may include: at least one of the terminal and the flash disk, if the third storage circuit 800 is disposed on the vehicle, the information processing circuit 300 disposed on the vehicle is electrically connected to the third storage circuit 800, and if the third storage circuit 800 is disposed on the cloud or the external device, the information processing circuit disposed on the vehicle is remotely connected to the third storage circuit 800.

Optionally, the vehicle service system further comprises: the display screen driving circuit acquires touch operation input by a user and controls the display screen to display according to the touch operation. Optionally, the display screen is disposed on a front dashboard of the vehicle or behind a backrest of a front seat of the vehicle. It will be appreciated that the display screen may display temperature information, video information, body data, etc.

Therefore, through the components, the vehicle service system acquires identity information by establishing an account and identity for a passenger to provide personalized service, the problem that service is popular and is not personalized is solved, the passenger can send any vehicle service information to the parallel vehicle service system in the modes of voice recognition, touch, sliding and the like, after the vehicle service system receives the service information and the identity information, the vehicle service system adjusts the comfort of vehicle body equipment and entertains the vehicle body equipment, the problem of single operation is solved, the purposes of facilitating the use of the passenger and enjoying the experience of the passenger are achieved, meanwhile, the connection and communication between the cloud and the 5G technology and the outside and a driver can be kept anytime and anywhere, the problem of poor expansibility and external connection is solved, and the effect of improving the riding experience of the passenger is finally achieved.

Fig. 6 is a schematic flow chart of another vehicle service method provided in an embodiment of the present invention, where the vehicle service method may be executed by the vehicle service system in the above embodiment, and as shown in fig. 6, the vehicle service method includes:

s610, identity information of the user is obtained through the user information obtaining circuit and an identity information signal is generated.

S620, vehicle service information is collected through the vehicle service information acquisition circuit and a vehicle service information signal is generated.

S630, receiving the identity information signal and the vehicle service information signal through the information processing circuit, and generating a response signal according to the identity information signal and the vehicle service information signal. Optionally, the information processing circuit determines that the user is a VIP or a visitor according to identity information contained in the identity information signal, stores the identity information in the cloud if the user is the VIP, generates a VIP response signal according to the identity information signal and the vehicle service information signal, initializes the identity information if the user is the visitor, and generates a visitor response signal according to the identity information signal and the vehicle service information signal.

As shown in fig. 7, in the login logic diagram of the vehicle service method provided by this embodiment, referring to fig. 7, a passenger inputs identity information through a mobile phone login APP or a vehicle login APP to log in, the mobile phone login APP or the vehicle login APP receives the identity information and then determines whether the passenger is a VIP user, if the passenger is a VIP user, the identity information is synchronized to a cloud for storage, if the passenger is a visitor, the identity information of the visitor is initialized, and after the step of synchronizing to the cloud or initializing is performed, the passenger returns to a main interface to complete the login of the passenger. After the login is completed, the information processing circuit can generate a VIP response signal according to the identity information signal and the vehicle service information signal, or generate a visitor response signal according to the identity information signal and the vehicle service information signal.

Optionally, the vehicle service system further comprises: a vehicle body equipment controller; the vehicle service method comprises the following steps:

outputting the response signal to the vehicle body equipment controller via the information processing circuit;

and receiving the response signal through the vehicle body equipment controller, and adjusting the vehicle body equipment of the vehicle according to the response signal.

Optionally, the vehicle body apparatus includes: at least one of a rear air conditioner, a passenger seat, an atmosphere lamp, and a color-changing glass; the vehicle service information acquisition circuit includes: the device comprises a touch control component, an audio information acquisition circuit or a video information acquisition circuit; the vehicle service method comprises the following steps:

receiving the identity information signal through the information processing circuit, receiving a first vehicle service information signal sent by the touch component, and generating a first response signal according to the identity information signal and the first vehicle service information signal;

and receiving the first response signal through the vehicle body equipment controller, and adjusting the vehicle body equipment of the vehicle according to the first response signal.

Optionally, receiving the first response signal via the body equipment controller, and adjusting the body equipment of the vehicle according to the first response signal, includes: and generating a first response signal corresponding to the vehicle body equipment at the position corresponding to the identity information according to the first vehicle service information signal through the information processing circuit.

Fig. 8 is a schematic diagram of a seat adjustment logic of a vehicle service method provided in this embodiment, with reference to fig. 8, after a passenger logs in an APP through a mobile phone or finishes login identification through a vehicle login APP, the passenger returns to a main interface, and then turns to a seat adjustment interface to select a seat function, if the function a is selected, the height adjuster adjusts the function of the seat a, if the function B is selected, the height adjuster adjusts the function of the seat B, if the function C is selected, the height adjuster adjusts the function of the seat C, and after the seat function is adjusted, the user can sense the adjustment of the seat function.

Optionally, the vehicle service method further comprises:

receiving the identity information signal through the information processing circuit, receiving a second vehicle service information signal sent by the audio information acquisition circuit, and generating a second response signal according to the identity information signal and the second vehicle service information signal;

and receiving the second response signal through the vehicle body equipment controller, and adjusting the vehicle body equipment of the vehicle according to the second response signal.

Optionally, if the second vehicle information signal is a fuzzy value signal, the response value corresponding to the second response signal is within the set threshold, and if the second vehicle information signal is an accurate value signal, the response value corresponding to the second response signal is a fixed value.

Fig. 9 is a schematic software logic diagram of the vehicle service method provided in this embodiment, and with reference to fig. 9, after a passenger logs in an APP through a mobile phone or finishes login identity identification through the vehicle login APP, the passenger sends a voice instruction, an audio information acquisition circuit such as an in-vehicle microphone receives the voice instruction, an information processing circuit analyzes the voice instruction, if an analysis result is accurate adjustment, for example, the after-evacuation adjustment is adjusted to 28 degrees, the analysis result is sent to a vehicle controller, the vehicle controller controls and adjusts vehicle body equipment, and a user can sense the adjusted temperature; if the analysis result is a fuzzy adjustment, for example: and (3) warming, reducing the temperature and the like, recommending by identity according to the analysis result by the information processing circuit, and adjusting to personal preference if the identity is VIP, for example: the VIP user stays at 22 degrees recently in temperature adjustment, an analysis result adjusted to 22 degrees is sent to the vehicle control unit, the vehicle control unit controls and adjusts vehicle body equipment, the user can sense the adjusted temperature, and if the user is a visitor, the adjustment to average preference is recommended, for example: and if the user in the area evaluates that the suitable temperature is 25 ℃, the analysis result adjusted to 25 ℃ is sent to the vehicle control unit, the vehicle control unit controls and adjusts the vehicle body equipment, and the user can sense the adjusted temperature.

Optionally, the vehicle service method further comprises:

receiving the identity information signal through the information processing circuit, receiving a third vehicle service information signal sent by the video information acquisition circuit, and generating a third response signal according to the identity information signal and the third vehicle service information signal;

and receiving the third response signal through the vehicle body equipment controller, and adjusting the vehicle body equipment of the vehicle according to the third response signal.

Optionally, the vehicle service system further comprises: the first storage circuit stores current environment information, identity information and historical adjustment information corresponding to the identity information. The vehicle service method comprises the following steps:

if the user is judged to be VIP through the information processing circuit, the information processing circuit receives a historical adjustment information signal corresponding to the identity information sent by the first storage circuit, and generates a third response signal according to the third vehicle service information signal and the historical adjustment information signal;

and receiving the third response signal through the vehicle body equipment controller, and adjusting the vehicle body equipment of the vehicle according to the third response signal.

Optionally, the vehicle service method further comprises:

if the information processing circuit judges that the user is a visitor, the information processing circuit receives a current environment information signal corresponding to the current environment information sent by the first storage circuit, and generates a third response signal according to the identity information signal, the current environment information signal and a third vehicle service information signal;

and receiving the third response signal through the vehicle body equipment controller, and adjusting the vehicle body equipment of the vehicle according to the third response signal.

Fig. 10 is a schematic software logic diagram of the vehicle service method provided in this embodiment, and with reference to fig. 10, after a passenger logs in an APP through a mobile phone or finishes login identity identification through the vehicle login APP, if a touch instruction is not received within a certain time, and a voice instruction is not received, an in-vehicle camera receives a user state image/image, an information processing circuit analyzes the image/image, and if an analysis result is that eyes are open and active, it is determined that the user is in a normal state, and then vehicle body equipment is controlled to be unchanged; if the information processing circuit analyzes the image/video, the analysis result is that the closing time is long, the breathing is stable, and the like, the user is judged to be in the sleep state, the information processing circuit recommends according to the identity according to the analysis result, and if the identity is VIP, the recommendation is adjusted to personal preference, for example: the system analyzes, records and analyzes to obtain the sleeping state of the VIP user, such as the seat position, the atmosphere lamp color, the brightness and the temperature value adjusted by the sleeping time are 28 degrees, and sends an instruction for adjusting the state, and closes the entertainment functions of music or video, and sends the instruction for adjusting the temperature to 28 degrees to the vehicle controller, the vehicle controller controls and adjusts the vehicle body equipment, the user can sense the adjusted temperature, and if the identity is a visitor, the adjustment to the average preference is recommended, for example: the system obtains sleep states of a plurality of users through calculation and analysis, such as adjusted evaluation seat positions, atmosphere lamp colors, brightness and temperature values of 28 degrees, entertainment functions such as music or videos are turned off, instructions for adjusting the temperature to 28 degrees are sent to the vehicle control unit, the vehicle control unit controls and adjusts vehicle body equipment, and the users can sense the adjusted temperature.

Optionally, the vehicle service system further comprises: a second storage circuit, wherein the second storage circuit is communicatively coupled to the information processing circuit; the vehicle service method comprises the following steps:

receiving vehicle body data query information through a vehicle body information acquisition circuit and generating a vehicle body data query information signal;

receiving the vehicle body data query information signal through the information processing circuit, and sending the vehicle body data query information signal to the second storage circuit;

and receiving the vehicle body data query information signal through the second storage circuit, and sending the vehicle body data to the information processing circuit according to the vehicle body data query information signal.

Optionally, the vehicle service system further comprises: a third storage circuit; the third storage circuit is in communication connection with the information processing circuit; the vehicle service method comprises the following steps:

receiving audio playing information via a vehicle service information acquisition circuit and generating an audio playing information signal;

receiving the audio playing information signal through the information processing circuit, and sending the audio playing information signal to the third storage circuit;

and sending the audio information to the vehicle service information acquisition circuit through the information processing circuit according to the audio playing information signal through the third storage circuit.

Optionally, the vehicle service method further comprises:

receiving video playing information through a vehicle service information acquisition circuit and generating a video playing information signal;

receiving the video playing information signal through the information processing circuit, and sending the video playing information signal to the third storage circuit;

and sending the video information to the vehicle service information acquisition circuit through the information processing circuit according to the video playing information signal through the third storage circuit.

Optionally, the third storage circuit is disposed on the vehicle, the external device, or the cloud; wherein, the external device includes: at least one of a terminal and a flash drive.

As shown in fig. 11, a music playing control schematic diagram of the vehicle service method provided in this embodiment is shown, and with reference to fig. 11, after completing login identification through a mobile phone login APP or a vehicle login APP, a passenger returns to a main interface, and then turns to a music interface to select a music source, and if the music source is a cloud, the passenger enters the music APP selection interface, and can select an APP, for example: QQ music, B APP may also be chosen, for example: the method comprises the steps that cloud music is played through Internet, music in an APP A or music in an APP B is selected for playing, and a user can receive the music selected for playing; if the music source is not the cloud, the music source is selected, for example, music in the USB is selected to play music, music in the Bluetooth or other equipment is selected to play music, and the user can receive the music selected to play.

Optionally, the vehicle service method further comprises: if the information processing circuit judges that the user is VIP according to the identity information, a first office response is generated according to the vehicle service information signal, if the information processing circuit judges that the user is a visitor and the visitor registers information according to the identity information, a second office response is generated according to the vehicle service information signal, and if the information processing circuit judges that the user is the visitor according to the identity information and the visitor does not register information, a third office response is generated according to the vehicle service information signal.

As shown in fig. 12, which is a schematic diagram of office logic of the vehicle service method provided in this embodiment, with reference to fig. 1, after completing login identification through a mobile phone login APP or a vehicle login APP, a passenger returns to a main interface and then enters an office APP interface, and if the passenger is VIP, the passenger directly logs in and enters the office APP main interface, so that the user can work at the office APP main interface; if the visitor is a visitor, the visitor needs to log in an office application, and if the visitor has an account number and enters the main office APP interface, the user can work in the main office APP interface; if for the visitor and do not have the account number, need register and be used for new account number, then get into official working APP main interface, the user can be official working at official working APP main interface.

Therefore, the method can be used for creating the account and the identity of the passenger to acquire the identity information so as to provide personalized service, the problem that the service is popular and is not personalized is solved, the passenger can send any vehicle service information to the parallel vehicle service system in the modes of voice recognition, touch, sliding and the like, after receiving the service information and the identity information, the comfort of the vehicle body equipment can be adjusted, entertained or worked, the problem of single operation is solved, the purposes of facilitating the use of the passenger and enabling the passenger to experience the experience to be natural are achieved, meanwhile, the cloud and the 5G technology can be used for keeping contact and communication with the outside and a driver anytime and anywhere, the problem of poor expansibility and external connection is solved, and the effect of improving the riding experience of the passenger is finally achieved.

It is to be noted that the foregoing is only illustrative of the preferred embodiments of the present invention and the technical principles employed. It will be understood by those skilled in the art that the present invention is not limited to the particular embodiments described herein, but is capable of various obvious changes, rearrangements and substitutions as will now become apparent to those skilled in the art without departing from the scope of the invention. Therefore, although the present invention has been described in greater detail by the above embodiments, the present invention is not limited to the above embodiments, and may include other equivalent embodiments without departing from the spirit of the present invention, and the scope of the present invention is determined by the scope of the appended claims.